Rapid Formations Reviews 

12,066
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and rapid company formation process, often noting its efficiency and speed. Many people highlight the exceptional staff and customer service, describing them as professional, helpful, and responsive. The user experience is frequently described as easy, intuitive, and well-guided, making the entire process stress-free for most users. However, some customers also noted issues with customer service, particularly regarding response times and lack of personalization. A few people experienced difficulties with identity verification where documents were not accepted, leading to unaddressed queries and frustration. Some reviewers reported not receiving replies to emails for several days, indicating a lack of communication and support after initial engagement.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing the process as flawless, professional,... See more

User experience

People report positive experiences with user experience, finding the process of setting up a company to be... See more

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Response time

Customers consistently note positive experiences with response time, with many praising the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK. The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin... See more

Company replied

Rated 5 out of 5 stars

The experience in setting up my company was so seamless I couldn’t believe how fast everything was completed. I was also supported by George Walker who got back to me so promptly regarding a query I h... See more

Company replied

Rated 5 out of 5 stars

I needed to form a U.K. company from abroad and found Rapid Formations to offer the best pricing and solutions to my various needs during the incorporation. Even though I formed on a Friday evening t... See more

Company replied

Rated 5 out of 5 stars

Rapid and efficient service. They kept me updated throughout the process, even at night and over the weekend. I used one of their packages and my company was registered in the shortest possible ti... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About Rapid Formations

Written by the company

Rapid Formations is a leading provider of online company formation in the UK. We offer various company formation packages; setting up companies limited by shares, limited by guarantee and limited liability partnerships.

We also offer registered office, service address and business address services from our prestigious Covent Garden location, at very competitive rates.

If you have any questions, you can contact us by telephone, e-mail or online chat, and a member of our highly knowledgeable team will be happy to assist you.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(12,066)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to set up

Very easy to set up, instructions were easy to follow.

28 April 2026
Rapid Formations logo

Reply from Rapid Formations

We are so glad we could be of help! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Very fast Service

Very fast Service

5 May 2026
Rapid Formations logo

Reply from Rapid Formations

We are so glad we could be of help, Emeka! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Rapid Formations ticked all the boxes

Great experience with Rapid Formations Team. Registering a company involves a lot of moving parts and its easy to miss something, but Rapid Formations team made the experience really smooth with their expert guidance. Amazing team, excellent customer support! Genuinely satisfied with their help.

5 May 2026
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Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Easy onboarding

It was a very straightforward process to follow, even as someone with no experience whatsoever.

5 May 2026
Rapid Formations logo

Reply from Rapid Formations

You are very welcome, Danny. Thank you for your kind review! – Shan at Rapid Formations.

Rated 5 out of 5 stars

Strongly recommend Rapid Formations to any and everyone

This is the second time I had used Rapid Formations for registering my Limited company. Very satisfied, jetfast speed of service. Very happy on the excellent customer service. Overall 100/100 :)

17 April 2026
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Reply from Rapid Formations

Thank you for your kind rating, Praveen - Shan at Rapid Formations.

Rated 5 out of 5 stars

Overall process was straightforward and…

Overall process was straightforward and easy. Staff was patient and informative. Happy customer!

5 May 2026
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Reply from Rapid Formations

Thank you for your kind review - we are delighted to hear your feedback! - Sophia at Rapid Formations

Rated 5 out of 5 stars
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind review, Kev! - Sophia at Rapid Formations

Rated 5 out of 5 stars

Superb!

Fast, efficient and friendly service which worked perfectly, thank you!

29 April 2026
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Reply from Rapid Formations

Thank you for your review, John. We’re pleased to hear you found the service fast, efficient, and friendly, and that everything worked smoothly for you. - Sophia at Rapid Formations

Rated 5 out of 5 stars

Fantastic Support with Business Name Change!

After Rapid formations supported us with forming our business, Yana then helped us to change our business name following a change in idea. Yana was incredibly helpful and made this process ten times easier than it would have been on our own. Thank you Yana and Rapid Formations!

1 May 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your review, Teresa. We’re delighted to hear that Yana was able to assist you with your company name change and make the process much easier. We really appreciate your kind feedback. - Sophia at Rapid Formations

Rated 5 out of 5 stars

Excellent service

Excellent service did exactly what they promised business registered in 24 hours quick and simple process with no complications.

29 April 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for your review, Steven. We’re glad to hear the process was straightforward and that the process was Rapid! - Sophia at Rapid Formations

Rated 5 out of 5 stars
Rapid Formations logo

Reply from Rapid Formations

Thank you for your review, Vera. We’re pleased to hear you had a smooth experience with us! - Sophia at Rapid Formations

Rated 5 out of 5 stars

Exceptionally quick

Exceptionally quick, just over a day to have everything set up

30 April 2026
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Reply from Rapid Formations

Thank you for your review, George. We’re pleased to hear everything was set up so quickly and that you had a smooth experience. - Sophia at Rapid Formations

Rated 5 out of 5 stars

quick smooth process

quick smooth process - they do exactly what they say they do, simple as that., thank you!!

27 April 2026
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Reply from Rapid Formations

Thank you for your kind review, Christopher. We’re pleased to hear the process was smooth and straightforward, and that everything met your expectations. We really appreciate your feedback. - Sophia at Rapid Formations

Rated 5 out of 5 stars

Ilwaad Ibrahim was super helpful

Ilwaad Ibrahim was super helpful , she offered me options and possibilities on how to resolve the situation. She called me and my directors back multiple times and was very helpful in less than an hour. I am super appreciative

30 April 2026
Unprompted review
Rapid Formations logo

Reply from Rapid Formations

We are so glad we could be of help! - Shan at Rapid Formations.

Rated 3 out of 5 stars

Not the most seamless

Not the most seamless. I was stuck at the 'unique email' ID part and I asked for help but no one relied. Your company name vetting process is not the best as your portal accepted my name but then it was rejected. I felt the service was not personalised.
We need more guidance upfront before we start.

28 April 2026
Rapid Formations logo

Reply from Rapid Formations

Dear Marya,

Thank you for taking the time to speak with me. We are sorry to hear that your incorporation process was not as seamless as we would have expected.

I can see that you sent us an email in the morning after you were unable to provide a unique email address within the application, which prevented you from submitting it. Your email was picked up within two working hours; however, by that time the application had already been submitted and the issue raised in your email had been resolved. As a result, the agent did not send a follow-up response.

We apologise for any inconvenience caused. Although the original query had been resolved, the agent should still have replied to confirm this, and we sincerely apologise that this did not happen.

For email correspondence, we aim to respond within one working day. However, for urgent queries, we always recommend using our live chat function, where you can speak directly with an agent, or alternatively giving us a call. Our team is available Monday to Friday, 8:30am–5:30pm.

We also sincerely apologise for the inconvenience caused by the rejection of your company name. To clarify, our company name checker is directly linked to Companies House and is designed to identify whether an exact or very similar name is already registered. When you initially searched your proposed name, it showed as available, meaning there was no identical or closely matching company name registered at that time. As a result, there was no indication during your initial search or our final review prior to submission that the name would be rejected.

However, your proposed company name did contain a sensitive word that required prior permission for use. Our company name checking tool ordinarily highlights when a sensitive name is contained within a word. Unfortunately, we have been unable to ascertain if this showed when you were forming your company name. However, our pre-submission review team should have been notified of this requirement at the point of submission, and we sincerely apologise that this was not communicated to you. We have already begun reviewing our processes to identify how we can provide clearer guidance and improved notifications to clients when a proposed company name contains a sensitive word requiring approval.

Please accept our apologies once more for any convenience caused. Your feedback is incredibly important to us and helps us continue improving both our services and the overall customer experience.

Kind regards,
Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

Quick and easy.

Quick and easy.

24 April 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review, William! - Shan at Rapid Formations.

Rated 4 out of 5 stars

It was fine

It was all ok

24 April 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review, Julie! - Shan at Rapid Formations.

Rated 5 out of 5 stars

It was perfect.

It was perfect.
There was clear instructions.
Thanks for your support.

24 April 2026
Rapid Formations logo

Reply from Rapid Formations

We are so glad we could be of help, Mehmet! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Excellent service and good support

Excellent service and good support. Thank you to the team for their cooperation in completing the company's establishment.

24 April 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind rating, Reda! - Shan at Rapid Formations.

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