Rapid Finance Reviews 2,220

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and supportive approach, often highlighting their ability to provide clear guidance and personalized attention. The service is frequently described as fast, efficient, and smooth, with many appreciating the quick funding process and streamlined user experience. People also commend the excellent customer service, noting the team's responsiveness and willingness to offer various options. However, some customers expressed dissatisfaction with the payment terms, finding the automatic daily or weekly repayments unmanageable and the interest rates high. A few other people also felt that communication regarding account status or payoff amounts was lacking, leading to frustration regarding the clarity of their financial agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the company, praising its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent attention,... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the easy, smooth, and rapid funding process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an absolute pleasure working with Rapid Finance. I've worked with several different loan companies over the years, and they truly live up to their name. I was approved and finance was provided... See more

Company replied

Rated 5 out of 5 stars

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was c... See more

Company replied

Rated 5 out of 5 stars

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a dif... See more

Company replied

Rated 5 out of 5 stars

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the ent... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

We recognize the passion and hard work you pour into your small business and, since 2005, we've stood alongside U.S.-based small businesses like yours to provide the vital working capital necessary to thrive. We specialize in fast and trusted business financing, with quick lending decisions and funding in as soon as hours of approval. Our tailored financing options – from the flexibility of Business Lines of Credit to the structured stability of Term Loans, the versatility of Small Business Loans, and the revenue-linked Merchant Cash Advances – are designed with your business’ unique circumstances and long-term aspirations in mind. We take the time to understand your business, offering solutions that align with your specific goals. Our dedication to your business’ success is reflected in the enduring relationships we build. Over 85% of our clients choose to continue their financing journey with us, a testament to our unwavering commitment, transparent communication and genuine partnership we build. We believe in fostering growth and providing the financial foundation to enable your business to flourish. Consider us a trusted ally, invested in your vision and ready to support you every step of the way.

Why Choose Rapid Finance?

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Did a great job thank you so much

Did a great job thank you so much. Loan was fast and easy and the people are so friendly and easy to talk to very helpful. Highly recommended thank you.

15 July 2025
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Reply from Rapid Finance

Thanks for your positive review!

Rated 5 out of 5 stars

Quick and Reasonable

Quick, simple funding when we needed it. At a fair rate, which is not typical these days. Would recommend.

25 February 2025
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Reply from Rapid Finance

Thanks for your review!

Rated 5 out of 5 stars

We recently secured $150K in funding…

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was clear, fast, and efficient — no unnecessary hurdles, just a solid partnership focused on helping us grow.

Thanks to Rapid, we’ve been able to take on new projects with confidence. Highly recommend them to any business looking for flexible and reliable funding.

— Sebastian Carriazo, U.S Roofing Group

19 July 2025
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Reply from Rapid Finance

Thanks for being a client and for your positive review!

Rated 1 out of 5 stars

Serious lack of communication with the…

Serious lack of communication with the ranks

19 July 2025
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Reply from Rapid Finance

We appreciate your business and apologize for any difficulty in reaching us. To ensure all your questions are answered please email us directly at customerservice@rapidfinance.com.

Rated 1 out of 5 stars

After they get you in a contract

After they get you in a contract. The account managers are the worst! Customer service is the worst....if you have a question they will never answer.

16 July 2025
Unprompted review
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Reply from Rapid Finance

We appreciate your business! We’ve checked your account and confirmed our team was able to resolve your questions. For future needs, please reach out to us anytime at customerservice@rapidfinance.com.

Rated 5 out of 5 stars

Easy process

Everything went smooth and easy for a rapid loan being funded at a reasonable rate for that type of loan. No drama or hiccups, easy.

5 July 2025
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Reply from Rapid Finance

Thanks for your business!

Rated 5 out of 5 stars

I am very pleased with Rapid Finance

I am very pleased with Rapid Finance. They were easy to work with. Straight forward and honest. Everything I wanted from a finance company.

29 June 2025
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Reply from Rapid Finance

We are glad our team got your business the funding it needed.

Rated 5 out of 5 stars

Great service/company

Great service/company! We contacted them for some working capital and were promptly approved and had the money in our account ready to use for our small business. We highly recommend!

21 June 2025
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Reply from Rapid Finance

We are so glad you had a great experience! It's what our teams strive to deliver.

Rated 1 out of 5 stars

I am willing to work with you but I was…

I am willing to work with you but I was scammed into taking a merchant advance under the disguise of a equity line of credit to help open second locations now I have a weekly unmanageable payment with no paperwork I have signed to agree to this and im in huge trouble this did not help me and no one seems to be able to easily work with me or restructure the deal to work for me or Listen to me. They are only taking me down into a terrible position and take advantage of me as a business owners like sharks with money onto a positive situation. It’s really defeating while making me feel like the bad guy and not helping

13 June 2025
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Reply from Rapid Finance

It looks like you’ve already connected with a Rapid Finance team member regarding your loan, and we are sorry to hear you’re experiencing issues. Our team members are best equipped to answer questions about your account. If you still have questions, though, customer service is always available at customerservice@rapidfinance.com.

Rated 4 out of 5 stars

expert

really friendly and helpful
quickly getting me through the loan process

17 June 2025
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Reply from Rapid Finance

We're glad the experience was easy and thanks for being a client!

Rated 5 out of 5 stars

Great overall experience

Great overall experience. Easy to work with and answered all my questions quickly and easy.

27 June 2025
Unprompted review
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Reply from Rapid Finance

Thanks so much for your review!

Rated 2 out of 5 stars

I'm greatfull for the loan but the…

I'm greatfull for the loan but the weekly payments, I don't like and the 43% that I'm paying back is ridiculous that's gotta be a better way and as soon as my score goes up I'm hoping I can get a better rate

29 June 2025
Unprompted review
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Reply from Rapid Finance

Thank you for taking the time to share your feedback and for being a client. We appreciate you letting us know about your concerns and value your input.

If you have any questions about your account or would like to speak with Customer Service please email them at customerservice@rapidfinance.com. Your dedicated Business Advisor is also available to assist you, and if you don’t have their contact information, our Customer Service team will be happy to provide it.

Rated 5 out of 5 stars

Brian Murphy

Brian Murphy, always a pleasure to work with. Easy process for more than 5 years now!

21 June 2025
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Reply from Rapid Finance

Thanks for being a long-term client! We appreciate your business.

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