Rankins Jewellers Reviews 

242
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewellery, showcasing exceptional craftsmanship and beautiful packaging that make every purchase feel special and memorable. People also appreciate the friendly and welcoming staff who provide outstanding customer care, efficient shipping, and truly helpful design suggestions. Buyers consistently mention that dealing with the team is a pleasure because they take the time to listen and accommodate every request. Some reviewers were not happy with certain aspects of their transactions. Specifically, a few consumers experienced unexpected issues with faulty items shortly after purchase alongside difficulties reaching support or obtaining a satisfactory resolution.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as stunning, beautifully crafted,... See more

Quality

Customers had positive experiences with quality, expressing delight over stunning, beautiful jewelry crafted... See more

Service

Customers consistently note positive experiences with service, highlighting that team members are always... See more

Customer service

People report positive experiences with customer service, consistently praising the attentive, kind, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as kind, welcoming, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible experience shopping with Rankins Jewellers. My Dad remembered the store from many years ago and suggested getting my 40th birthday gift from them. We booked an appointment which was su... See more

Rated 5 out of 5 stars

I ordered a beautiful white gold diamond “A” initial pendant (always wanted one) and lucky for me at the time it was on sale. When it arrived it exceeded my expectations, it was absolutely stunning, b... See more

Rated 5 out of 5 stars

Couldn’t recommend Rankins jewellers enough i had the most perfect bangle made for my baby girl, the staff was super amazing and friendly I’m very happy with my purchase and will definitely come back... See more

Rated 5 out of 5 stars

I recently had a custom ring made here, and I couldn’t be happier with the experience from start to finish. The team was incredibly friendly, patient, and genuinely helpful throughout the entire pro... See more


Company details

  1. Jewelry Store
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Designer

Written by the company

Rankins Jewellers is a London-based, family-run jewellers with over 60 years of expertise. We pride ourselves on offering personal service, carefully sourced diamonds and beautifully made fine jewellery for engagements, gifting and everyday wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(242)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect in every way am in love with my…

Perfect in every way am in love with my ring the staff are amazing and couldnt help me enough from my 101 questions to showing me pictures of the ring will defo be ordering from there again 😁

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Over the moon with my ring 💍

Over the moon with my ring 💍. I made a mistake by ordering the wrong size, I messaged them on Instagram and asked to swap for the right size, they did it in seconds. Nothing is too much trouble. I got the ring the next day. I couldn’t be happier with the service!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Rankins made it super easy for me to…

Rankins made it super easy for me to order the bangle for my daughter. They responded really fast on their on Instagram with all the right information. I would definitely repurchase from them. I ordered it yesterday at 2pm and had it by 10am today! Really satisfied customer! Thanks again!

25 January 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Service and product

Such an amazing experience shopping with Rankins. My family have shopped here over the years and for my first purchase I am over the moon! Delivery within 24hours, immediate communication and a beautiful piece, I couldn’t fault a thing. Thank you so much again.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

I wanted something in particular and I…

I wanted something in particular and I must say they have been amazing. They found me what I was after, gave me options and price ranges and shipped it fast. It arrived and I was very happy indeed. A very easy shopping experience. If you want something beautiful fast then Rankins is definitely the place to go.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent jewellers

I’ve made two recent purchases from Rankins. Visiting the shop was a bit tricky due to lack of parking but managed to find spaces within a 5-10 minute walk. A very different experience now in a high rise swanky building and one to one service on arrival with an appointment. Jody has been an absolute pleasure to deal with and has bent over backwards to accommodate our needs. Online shopping experience also very good received item the next day.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Rankins are brilliant

Rankins are brilliant ! Amazing customer service, lots of beautiful jewellery to choose from. Highly highly recommended.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Easy Location

Easy Location, was a 2 minute walk from the station. Very helpful people at the reception, and Ryder who was dealing with us was very helpful and polite. Love my necklace and earrings. Would definitely recommend Rankins x

14 October 2022
Unprompted review

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