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Randies Reviews 422

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, comfort, and perfect fit, often describing it as the best underwear they've ever owned. Many appreciate the soft, breathable fabric and the thoughtful design, noting that the items maintain their shape and quality even after multiple washes. The customer service is also frequently highlighted as exemplary, with people commending the staff's attentiveness and helpfulness with queries and orders. However, some customers experienced issues with incorrect order sizes upon delivery, leading to a less satisfactory initial experience with the ordering and return process. A few other people also felt that the product was heavy and sweat-inducing, and some noted that the fabric did not hold up well after washing, looking old quickly.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort. Customers consistently praise the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality, durability, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and prompt... See more

Order

Consumers generally find the ordering process to be positive, often praising the quality and fit of products,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Based on these reviews

Rated 5 out of 5 stars

I used to have issues with all previous brands of underwear in the fit, comfortableness, ‘riding up’ quality, fly gaping etc etc. since I switched to Randies (initially 2 pairs and then my whole draw... See more

Company replied

Rated 5 out of 5 stars

You have to give these guys 5 stars - the briefs are a very nice fabric and the quality is very good. I'm facinated by the reinventing of the wheel with the tacklebag. The entire industy seems hell be... See more

Rated 5 out of 5 stars

I’ve been searching for a genuinely exceptional pair of boxers for years and can honestly say I’ve finally found them. The quality, fit and comfort are on another level — you can immediately te... See more

Rated 5 out of 5 stars

Super attentive customer service and always on hand to help with queries I had regarding my order. The boxers themself are the best I have tried. Fabric is cooling which is exactly what I was afte... See more

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Rated 5 out of 5 stars

This is my second purchase from Randies, and it just confirms it - these are easily the most comfortable briefs I’ve owned. The fit is spot on, the quality’s solid, and they still feel great after mul... See more

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Rated 5 out of 5 stars

The product and customer service are fantastic , I wouldn’t wear any other underwear now , and having briefs as well as boxers allow me to wear Randies at any occasion. As I purchase frequently I... See more

Company replied

Rated 5 out of 5 stars

Okay, let's just say it - these boxers are in another league. Yes, the price point may put some off but doesn't your manhood deserve the best. I also love supporting a small, independent British brand... See more

Company replied

Rated 5 out of 5 stars

These pants are the dogs B******* My husband had to have surgery in a delicate area and it took us a long time to find underwear that he found supported him, was comfortable and light. Since the first... See more

Company replied

Rated 5 out of 5 stars

There is so much to like about Randies. First and foremost, the product is great. The boxers are exceptionally comfortable and fit superbly. Added to this, they are a British brand that are doing bril... See more

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Rated 5 out of 5 stars

I tried these a few weeks ago and can’t believe what a superb product they are. The advertising claims are totally accurate - maybe even modest. I have since added numerous pairs to my collection and... See more

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Rated 5 out of 5 stars

The product is fantastic — I didn’t realise what I was missing out on. They’ve become my go to boxers, and I highly recommend them. They’re more expensive than I’d usually go for, but I’m glad I took... See more

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Rated 5 out of 5 stars

Ordered 1 x XL & 1 x XXL trunks in November '25 . They both fit, but the XL fit better. After a few washes the stitching on the front of the XXL trunks started coming apart. I contacted Randies by e-m... See more

Rated 5 out of 5 stars

I have been on a mission for many years to find a brand of underwear that fits properly, is comfortable, does not ride up on your legs and feels soft and a pleasure to wear. I have bought loads of di... See more

Company replied

Rated 5 out of 5 stars

I came across the Randies brand of underwear by chance online and thought I would give it a try as who does not desire comfortable lasting underwear. I tried the long leg boxer trunk and was surprised... See more

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Rated 4 out of 5 stars

I received the wrong size order. I have emailed twice and got no response but plenty of automated follow-up orders. Very poor customer services. Aug update - Following contact, their initial resp... See more

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Rated 5 out of 5 stars

After trying a number of other boxer short manufacturers I ordered a pair of Randies short boxers. I wasn’t expecting them to be so comfortable, well designed and do exactly what they promised. I’ve j... See more

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Rated 5 out of 5 stars

They’re genuinely that good — a new level of soft, well-fitted like nothing else, and somehow make you feel a bit more put-together. Even the packaging feels thought-out. Bought one pair out of curio... See more

Rated 5 out of 5 stars

Above all else, Randies is a quality product and is now my sole provider of underwear. There are few options out there in my view when it comes to quality mens underwear at affordable prices, and Rand... See more

Company replied

Rated 5 out of 5 stars

So good I don’t know I’m wearing them and really good support for those needing that extra bit of care. Material hasn’t lost shape and elasticity like many other brands I’ve tried.

Rated 5 out of 5 stars

Happy man, happy wife! Randies have been a game changer for my husband and my older son, we are gradually transforming the underwear drawers with all Randies as they don’t want to wear anything else.... See more

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Rated 5 out of 5 stars

I bought my first pair of Randies briefs. They are well-made lovely material and keep everything from moving.. in fact, they are that comfy I’ve been back for another six pairs. Would definitely recom... See more

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Rated 5 out of 5 stars

After a chance purchase after a Facebook advert the risk paid off. OMG. These are an amazing find. As advertised so, so comfy. So a second purchase soon followed. Have no fear you won’t be disappoint... See more

Company replied

Rated 5 out of 5 stars

Seriously, I’ve tried them all… Just Wear (crap cheap waistband), Oddballs (Ditto), All Citizens (good but based in the states and SLOW & also ripped), Calvin’s… That’s just this year. Just bo... See more

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Rated 5 out of 5 stars

Yes these are more expensive than others out there but for something you wear every day it’s well worth that extra investment. I would never go back to any other brand now.

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Rated 5 out of 5 stars

These are super comfortable. I wondered if the different opening would be gimmicky but it works really well. Girlfriend very much appreciates me in them too. Immediately ordered more.

Rated 5 out of 5 stars

My husband loves his 3 pairs of Randies boxers. The material quality and design are superior to other brands who offer additional "gentleman's support" technology. It's refreshing to hear that everyth... See more

Company replied

Rated 5 out of 5 stars

I bought these for my French boyfriend and he absolutely LOVES them - he does a lot of snowboarding and tells me they are the most comfortable underwear he has ever had - totally recommend! (And they... See more

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Rated 5 out of 5 stars

Fantastic underwear, the fabric is ultra soft and the fit is perfect. Really pleased that the waistband has been upgraded, it no longer folds over when fighting my belly or when I sit down.

Company replied

Rated 5 out of 5 stars

For look, feel and comfort… Randies get 10/10! They are very flattering but also the fit and style are excellent. My son steals my husbands pairs causing 7am stress getting dressed! I need to buy more... See more

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Rated 5 out of 5 stars

I became aware of Randies via Instagram and thought they were worth trying. I’m so pleased I did as I was so impressed with the fit, quality and comfort of Randies that I went all in and threw out all... See more

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Rated 5 out of 5 stars

Fast delivery, great pants... and the most recent seem even better than the first. Packs of different colours are a winner. Will stick with Randies from now on, given the quality and comfort

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Rated 5 out of 5 stars

Amazing product, I went for the longer leg version. I keep on forgetting it has a different opening design, but it works really well. The fabric is soft and supportive. I went for a smaller size, and... See more

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Rated 5 out of 5 stars

Randies boxer’s are in my opinion the most supportive boxers out there. Made from the smoothest fabric, the tackle bag offers great support & prevents chafing.

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Rated 5 out of 5 stars

Not only the best underwear, they are always looking at ways of improving like changing the waistband so it doesn’t roll. Customer service is also top notch.

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Rated 5 out of 5 stars

Randies you can’t get better quality been buying these for the last 3 years and the first ones I bought are as still as good as the day I brought them. Just ordered 9 pairs ordered the wrong size on... See more

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Rated 5 out of 5 stars

I've tried quite a few of these like Step One / All Citizens / another I can't remember that didn't stand out and Randies is the best by a mile! Will be buying more soon.

Company replied

Rated 5 out of 5 stars

for the last 21,915 days I have been wearing the wrong underwear - finally Randies have changed the game - extraordinary achievement - well done and thank you. Sold for life.

Rated 1 out of 5 stars

Just one day of wearing and one delicate washing made these pants look like old cheap pants. I wish I could add a photo here. I don’t recommend at all!

Company replied

Rated 5 out of 5 stars

We all see products promoted on social media but this one caught my eye. Worth a try I thought. I was right. Super quality, delivery and does exactly what I wanted. All others now relegated to the bi... See more

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Rated 5 out of 5 stars

After having a few hiccups with a return issue Randies reached out and resolved the issue. The boxers are of the highest quality and I look forward to being a loyal customer for years to come.

Company replied

Rated 5 out of 5 stars

Without doubt the best briefs I have ever bought. Their customer service is fab as well because they ran out of blue ones but kept me up to date on progress and delivered them as soon as they came in.... See more

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Rated 5 out of 5 stars

Have a pair which I find comfortable gone for more. Had a problem on the website, contacted the help line and their customer care was excellent.

Rated 5 out of 5 stars

I’ve tried a few top brands, to see what my preferred brand will be from here on. Yours is by far the best, and I’ve already made a second purchase. I’m waiting on briefs in blue (small), of which I h... See more

Company replied

Rated 5 out of 5 stars

Best underwear I've ever had. I've got thick thighs so normal boxer briefs don't do the work. Highly recommend these. They come at a premium but well worth it. They'll last you more than a year, easil... See more

Company replied

Rated 5 out of 5 stars

I bought an initial 3 pairs and was so happy with the quality and fit that I placed a second order. I couldn’t have been happier and they are now my go to choice for underwear. Thoroughly recommended... See more

Rated 5 out of 5 stars

These boxers are extremely comfortable the best I have had. Had a problem with one of the deliveries but was resolved efficiently and quickly. Highly recommend.

Company replied

Rated 5 out of 5 stars

I bought one pair of Randies to see if my husband liked them. He found them very comfortable to wear. The material is very soft and light in weight. I bought him two more pairs and he now prefers th... See more

Company replied

Rated 5 out of 5 stars

I am walking round Thorney Island in my new Randies and my balls just wanted to pass on their thanks for the 1st class ride.

Rated 5 out of 5 stars

Amazingly comfy, loves the tackle bag and super soft material. Absolutely love the quality. Delivery is quick and they have got a great customer service. 👏🏼👏🏼

Company replied

Rated 5 out of 5 stars

This brand is made to provide men with comfort. The quality of the fabric is incredible, the design is brilliant and the final product is remarkable.

Company replied

Rated 2 out of 5 stars

I must be missing something. The fabric is nice and they would probably feel comfortable if it were not for the tight pouch. Unlike other 'pouchy' brands that I own, these do not enhance anyth... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Clothing Store
  4. Clothing Supplier
  5. Sportswear Store
  6. Underwear Store

About Randies

Written by the company

Randies - Men’s Underwear, Refined

Underwear is the first thing you put on. It should feel like the last thing you need to think about.

Randies are designed in Britain, crafted in Portugal, and built with Hypersoft™ - our custom Austrian yarn, five times softer than cotton and made to hold its shape.

The fit is tailored. The support is subtle. The branding is quiet.

No loud logos. No gimmicks. Just design that behaves and comfort that lasts.

Featured in GQ, Vogue, Wired, Men’s Health, and Esquire - but we’re most proud of what our customers say.

You’ve heard enough from us. Scroll down and see what they think.

Discover more at randies.com

The Randies Standard

Written by the company

Built without compromise. Backed by real support.
From fabric to fit, every detail’s considered. If something’s not right, we’ll fix it... no fuss, no fluff. Just read the reviews. Our customer support is as good as the product.

The Randies Comfort Promise

30 days to decide. No risk.

30 days to decide. No risk.
Try Randies for 30 days. If they don’t redefine your underwear experience, we’ll refund that pair - no fuss. It’s our way of backing the product, and backing you.

Contact info

Promotion box for Randies

Begin your Randies journey

Designed for men who care what's underneath

4.9

Excellent

TrustScore 5 out of 5

422 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great underwear …

The product and customer service are fantastic , I wouldn’t wear any other underwear now , and having briefs as well as boxers allow me to wear Randies at any occasion.
As I purchase frequently I have experienced out of stock frequently, I have been looking to purchase white short leg boxers for a few months now and are still out of stock , this is the only thing I don’t like about Randies
Hopefully this can be resolved
Otherwise a very happy customer
Best
Ronnie

13 October 2025
Unprompted review
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Reply from Randies

Appreciate this Ronnie. Delighted you’re enjoying both fits. The stock issue on the white short legs is something we’re addressing so they stay available rather than disappearing. Thanks for bearing with us and for being such a loyal customer.

Rated 5 out of 5 stars

Amazing product

Amazing product, I went for the longer leg version. I keep on forgetting it has a different opening design, but it works really well. The fabric is soft and supportive. I went for a smaller size, and they fit nice and snugly. The staff are really knowledgeable about their products and really quick to respond to messages. It comes really nicely boxed. Perfect for a gift. You get what you pay for and these are expensive but they are very comfortable and worth it.

9 October 2025
Unprompted review
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Reply from Randies

Thank you Nigel. Great to hear the fit, fabric and details are landing for you, and that the team looked after you. We put a lot into the product and presentation, so your feedback means a lot.

Rated 5 out of 5 stars

The best available

I have been on a mission for many years to find a brand of underwear that fits properly, is comfortable, does not ride up on your legs and feels soft and a pleasure to wear. I have bought loads of different brands over the years ( I am 55 so this has been a long mission) and none of them really worked - always felt let down, after a few washes they all felt substandard. I tried buying a few pairs of Randies and I have found the perfect underwear. I have bought a mixture of long Boxer Trunks for when I’m playing sports and short boxer trunks for everyday use and now look forwad to putting them on each day. Thank you Randies for manufacturing the best I’ve found.

28 September 2025
Unprompted review
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Reply from Randies

Hey Adam, thank you for this. It genuinely put a smile on our faces at Randies HQ. We’ve felt the same frustration for years; most underwear simply hasn’t been up to the job. That’s exactly why we built Randies, so it’s brilliant to hear the difference it’s made for you.
We’ve also been developing an Active range based on customer feedback, so keep an eye out. And thanks again for such a thoughtful review.

Rated 2 out of 5 stars

I must be missing something

I must be missing something. The fabric is nice and they would probably feel comfortable if it were not for the tight pouch.

Unlike other 'pouchy' brands that I own, these do not enhance anything and act much like a regular pair of tight briefs.

Perhaps I need a size up (they only go to XL) but the fit on waist and legs is OK. Just too restrictive in the front. Looking at the pics of the perfect models on the website I do not understand if I have the same pair as they do.

I am 6'7" and 38" waist, larger than average thighs.

1 August 2025
Unprompted review
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Reply from Randies

Hi Nathan, thank you for taking the time to share this. Fit is incredibly personal, and while the waistband and legs seem right for you, it sounds like the front panel isn’t quite matching the feel you’re used to from other brands. That’s useful feedback for us as we continue refining our pattern.
If you get in touch at hello@randies.com, we’ll make sure you’re looked after.

Rated 5 out of 5 stars

These are the most comfortable undies I…

These are the most comfortable undies I have ever owned and I am not young. I have replaced my entire underwear drawer with them.

26 September 2025
Unprompted review
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Reply from Randies

Robert, that’s the kind of review that makes us smile. The most comfortable you’ve ever owned... we’ll take that. Thank you for trusting us with the entire drawer!

Rated 5 out of 5 stars

5 star customer service

After having a few hiccups with a return issue Randies reached out and resolved the issue. The boxers are of the highest quality and I look forward to being a loyal customer for years to come.

7 August 2025
Unprompted review
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Reply from Randies

Thanks for giving us another chance Alexander. We’re sorry again for the bumps along the way, but delighted we could put things right. Thrilled you’re enjoying the quality... we’ll do our bit to make sure the service always matches it. Here’s to many good years ahead.

Rated 5 out of 5 stars

YOUR BOYS WILL THANK YOU!

Okay, let's just say it - these boxers are in another league. Yes, the price point may put some off but doesn't your manhood deserve the best. I also love supporting a small, independent British brand that produces such a quality product with such class. Go on, your boys will thank you!

5 September 2025
Unprompted review
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Reply from Randies

'Another league’ Taking this right to the marketing department... Thanks for that! And thank you for backing a small (but ambitious) British brand and for trusting us with 'the boys.' Welcome to Randies!

Rated 5 out of 5 stars

Comfortable well made underwear

Comfortable well made underwear

3 September 2025
Unprompted review
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Reply from Randies

Thanks, Yuriy - delighted to hear you’re enjoying the comfort and quality. That’s exactly what we set out to achieve.

Rated 5 out of 5 stars

After a chance purchase….

After a chance purchase after a Facebook advert the risk paid off. OMG. These are an amazing find. As advertised so, so comfy. So a second purchase soon followed. Have no fear you won’t be disappointed. So if your buying for yourself look forward to the delivery. If a gift then they will be super impressed.
Packaging and delivery is of a high standard and prompt, and to boot it’s a British company. I thank you.

1 August 2025
Unprompted review
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Reply from Randies

Jason, if Heineken did reviews… they’d probably look a lot like this. Thank you for such kind words, comfort, delivery, packaging and being proudly British is exactly what we aim for. Thrilled you’re enjoying your Randies and have you on board.

Rated 5 out of 5 stars

The pants are more than comfortable they are the best!

These pants are the dogs B******* My husband had to have surgery in a delicate area and it took us a long time to find underwear that he found supported him, was comfortable and light. Since the first day he wore Randies he has never worn any other pants. Try them they in his words are the most comfortable he has ever worn.

6 January 2025
Unprompted review
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Reply from Randies

Anita, thank you for sharing this... we’re so glad your husband has found comfort and support in Randies, especially after surgery. Stories like this mean the world to us.

Rated 5 out of 5 stars

Great Quality and Comfortable

Love these. Great quality materials and really comfortable

31 August 2025
Unprompted review
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Reply from Randies

Appreciate it, Fraser... quality fabric and real comfort are the backbone of Randies, so we’re glad they’ve hit the mark.

Rated 5 out of 5 stars

Great fit and look

Hassle-free, great fitting and looking boxers - thank you Randies!

30 August 2025
Unprompted review
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Reply from Randies

Thanks, Sam - hassle-free and handsome, just how we like our boxers (and our reviews).

Rated 4 out of 5 stars

Great product

Great product, good customer service but expensive

30 August 2025
Unprompted review
Randies logo

Reply from Randies

Thanks, Julian - glad you rate the product and our service. We appreciate quality comes at a price, and we work hard to make sure the comfort and craftsmanship justify it.

Rated 5 out of 5 stars

The most AMAZING pants ever!

The most AMAZING pants ever!! Thank you Randies…love yr style😘

29 August 2025
Unprompted review
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Reply from Randies

Thanks, Ben - we’ll take “most AMAZING pants ever” any day of the week. Glad you love the style too.

Rated 5 out of 5 stars

Best quality and fitting briefs

Best quality and fitting briefs I have ever worn

18 August 2025
Unprompted review
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Reply from Randies

Thanks, Bryan - great to hear the fit and quality are the best you’ve experienced. That’s exactly our aim.

Rated 5 out of 5 stars

The best pants I have ever owned

The best pants I have ever owned. Great design and lovely materials, I wish I had tried them earlier. Looking forward to a wider grange of colours.

18 August 2025
Unprompted review
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Reply from Randies

Appreciate it, David - best you’ve ever owned is music to our ears. And you’re in luck: more colours are on the horizon. Stay tuned!

Rated 5 out of 5 stars

Best underwear I've ever had

Best underwear I've ever had. I've got thick thighs so normal boxer briefs don't do the work. Highly recommend these. They come at a premium but well worth it. They'll last you more than a year, easily.

1 August 2025
Unprompted review
Randies logo

Reply from Randies

Thanks, Renato - brilliant to hear Randies are working so well for you. We design them to handle all builds, and to last well beyond the first year, so your feedback means a lot.

Rated 5 out of 5 stars

quality above all else

Above all else, Randies is a quality product and is now my sole provider of underwear. There are few options out there in my view when it comes to quality mens underwear at affordable prices, and Randies offers that. Add to that the speed of delivery and really smart packaging, and you do have it all with Randies.

1 July 2025
Unprompted review
Randies logo

Reply from Randies

Cheers, Stuart - sole provider of underwear? We’ll take that loyalty any day. Quality, speed and smart details are exactly what we’re about.

Rated 5 out of 5 stars

An absolutely superb experience

I tried these a few weeks ago and can’t believe what a superb product they are. The advertising claims are totally accurate - maybe even modest. I have since added numerous pairs to my collection and just wouldn’t wear anything else.My thanks to Ricky and Georgie for their hard work and great insight and integrity !!

18 August 2025
Unprompted review
Randies logo

Reply from Randies

Cheers, Harry - modest claims, superb product, and loyalty to match. That really does mean the world to us (and yes, Ricky & Georgie are grinning ear to ear!).

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