Ramp Reviews 

228
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were unhappy with their experience overall. Many people frequently complained about terrible customer support, unresponsive representatives, and severe payment delays that severely disrupted their daily business operations. Customers also shared deeply frustrating onboarding processes, unhelpful staff interactions, unexpected fees, and complicated system navigation that made managing funds very difficult. Some reviewers were happy with the platform's overall efficiency, clean interface, and ease of use for tracking daily business expenses. However, some customers also noted that the steep learning curve, technical glitches, and occasional communication gaps made initial adoption quite challenging. Reviewers often emphasized that while certain automation features worked well, the overarching service reliability left much to be desired.

What people talk about most

Payment

People report negative experiences with payment, noting that transactions take an exceedingly long time to... See more

Customer service

Users describe negative interactions with customer service, highlighting long wait times on the phone and... See more

Service

Consumers find service to be negative, reporting severe frustration with delayed invoice payments, blocked... See more

User experience

Reviewers highlight negative aspects of user experience, describing the platform as a chaotic and not very... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Starting using Ramp in Q1, 2026. Enjoy single-use cards for business cash management. However, they DON'T SYNC WITH QBO as believed. I've been trying for months to get it to sync and today I decided t... See more

Rated 2 out of 5 stars

Customer service is lost with Ramp. When problems arise they are quick to email you a how to that does not work. Explain to them it did not work and get the same how to again. They can be late to a zo... See more

Rated 2 out of 5 stars

I'm a businessman and have used and recommended ramp card for several years. My opinion is changing. They have invested heavily in technology and automation. However that asset slaps back;what is gain... See more

Rated 2 out of 5 stars

The platform is great but the onboarding is terrible. I was given a success manager who informed us that he could only meet with us twice. I have been totally on my own navigating this system with A... See more


Company details

  1. Accounting Software Company
  2. also in
  3. Business to Business Service
  4. Financial Institution
  5. Software Company
  6. Software Vendor

Written by the company

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp save an average 5% and close their books 8x faster. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. To learn more, visit ramp.com.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

228 reviews

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No recent history of asking for reviews

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2.7

All reviews

(228)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Best decision for our company!

Moving to Ramp was one of the best things that ever happened at my company. It has saved every single person on our team so much time, and saved our finance team as well. Having tried competitor solutions like Brex and one other one that was so traumatic I have forgotten the name, I am just so impressed with Ramp.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT MAKE THE MISTAKE OF USING THIS…

DO NOT MAKE THE MISTAKE OF USING THIS COMPANY FOR YOUR BUSINESS!!
This company is the worse corporate card your will ever find. Their “assurance” team is nothing but a disaster. They are a liability to any company they do business with. They will do things like repeatedly change your auto pay to an account that you no longer use even after disconnecting it from the platform, shut down the card for you and all of your employees, then stall for over a week to get you wire instructions to get the card paid for. They did this to us more than 2x both times we were borderline in a panic wondering if this is going to hurt the companies credit, why they wouldn’t give us proper instruction (our wire was returned once), and what was going on.
Both times we eventually got it paid but once it drug on 2.5 weeks. They are a liability and their rapid growth has turned their entire operation into a disaster. They were once an amazing small business tool that has turned into a disaster bound to mess up the financial history of a company due to their own unorganization. As much as I hope the best for every business I genuinely urge you to stay away from this company for now for your own protection.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Love the flexibility

The concept works well for our business. Keeps us from micromanaging while also having clear oversight. There are a lot of flexible options when it comes to controlling and documenting spend. Interfacing with Quickbooks is incredibly easy. This platform has saved immeasurable hours of data collection and recording.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Unhelpful travel management platform

The travel management aspect of the platform is extremely glitchy and filled with bugs. At this point it's cost our company more money to pay for Ramp Plus in addition to excessive travel spend due to the glitches we've experienced. It does not feel like it's set up to support corporate travel with it's current state

25 August 2025
Unprompted review
Rated 1 out of 5 stars

The very MINIMUM

The very MINIMUM they should have done was call me. Furthermore, they should be compensating every job candidate's wasted time for their application project. It is absolutely disgusting how they get away with this dehumanizing behavior.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Effortless Spend Management with Outstanding Support

Ramp has completely streamlined our purchasing and expense management. The platform is intuitive, fast, and packed with automation that saves us hours every month — from instant card issuance to automatic receipt matching and powerful reporting. Their customer support is excellent, and the constant product improvements show they truly listen to users. Ramp makes controlling spend and staying on budget easy, without adding unnecessary complexity.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Value, Seamless Integration, and Powerful Features

We’ve been using Ramp as our spend management system and couldn’t be happier. It’s tremendous value for the cost — far exceeding our expectations. The integration with QuickBooks Online is seamless, saving us hours of manual work.

Ramp handles our spend cards effortlessly, and the bill payment features (via ACH or even US Mail) are reliable and easy to use. The platform is intuitive, well-designed, and has clearly been built with businesses in mind.

Highly recommended for any company looking to streamline expenses and payments without overpaying for software.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Ramp has saved me time, energy, money and stress

Ramp is incredibly easy to use and has streamlined systems that used to take hours of our team members' time. The app is very user friendly, forwarding email receipts is effortless and the dashboard keeps me updated quickly. By far the best feature is how quickly I can update a whole slew of invoices and have all the necessary information pulled so it can be processed and paid with just a few clicks. Ramp has saved me so much time, energy, money and stress.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Ramp is a great system!

Ramp is so easy and a great system to use. It's very user friendly, everyone on our team has no issues using it. I was excited when I joined this team and learned they used Ramp because I know it's an awesome and reliable system.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy reconciliation - effortless accounting!

We've been using Ramp for almost 2 years. It's so much easier to track expenses, especially since you can photograph a receipt to upload it right away. No more lost receipts, easy reconciliation and effortless accounting with a direct link into our general ledger. Love the versatility of both a physical and a virtual card with a different number on the virtual to help with security. The flexibility to issue cards to anyone on the staff and easily monitor purchases can't be beat!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

We were early adopters and now we're raving fans!

We were early on Ramp and have not been disappointed. Ramp has revolutionized our Bill Pay and Credit Card processes. They are the leader in inovation and quickly add workflows and enhancements. The travel platform will be our next Ramp product.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Everything is well thought out and the…

Everything is well thought out and the platform is very feature rich. I would absolutely recommend Ramp to anyone looking. We've spent over $50M on the platform so far and will continue to migrate our spend to the platform as opportunities arise.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome


Awesome, intuitive program. time saver, amazing customer service. Hope it doesn't change

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Payroll and AP Manager

We had been with Ramp for over two years, and were recently assigned a new account manager. I went into our first meeting with low expectations but was blown away! Our new AM was prepared with reporting, answered all my questions, and had fantastic suggestions on how to better utilize the system. Furthermore, just minutes after the call, she sent a summary email of our meeting and included links/info on all of the topics we asked about during the call. This is the type of account management that everyone needs!

24 July 2025
Unprompted review

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