GCX Reviews 

949
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. People frequently struggled with customer service, noting that automated chatbot responses and unhelpful messages made it impossible to reach a real person for help. Consumers also faced severe problems with the website and payment systems, explaining that gift cards suddenly lost their balances or accounts were locked without warning. The minority of people were satisfied with past experiences, mentioning earlier years when the platform consistently offered good discounts and reliable service. Some customers also appreciated the strong variety of choices and assistance provided by the team when initial mistakes occurred.

What people talk about most

Payment

Users describe negative interactions with payment, expressing widespread dissatisfaction over canceled orders... See more

Customer service

Clients share profound dissatisfaction regarding customer service, pointing out that support is limited to... See more

Product

Customers had ambiguous experiences with product, noting widespread frustration when purchased gift cards... See more

Website

People report negative experiences with website, noting that login issues, broken support features, and... See more

Response time

Reviewers highlight negative aspects of response time, noting that consumers frequently experience severe... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cant do zero stars cause they don’t deserve one I have been waiting for a solution since 28 of October and nothing they have gone quiet. I finally raised a dispute with my bank so they can keep the g... See more

Rated 1 out of 5 stars

Several years ago, I used Raise frequently; they offered good discounts and good customer service. Then, cards began to fail; the balances were drained after I bought them. Then, the company was taken... See more

Rated 1 out of 5 stars

I've been using them for a couple of years without issues, but recently my orders stopped going through. Payments aren't charged, nothing is processed, and nothing is received. There's no explanation,... See more

Company replied

Rated 1 out of 5 stars

I lost hundreds of dollars worth of cards on 10/16/26. Do not touch this app til AI gives an all clear that the servers are working. Even then it’s going to be dangerous because GCX Raise did NOT gi... See more


Company details

  1. Gift Shop
  2. also in
  3. Hobby Store

Written by the company

GCX is a member-to-member marketplace where shoppers can buy gift cards at a discount to save on over 3,000 brands, and sellers can earn cash for their unwanted gift cards. For every seller cashing in on old cards or credit, a happy buyer saves at a favorite store or restaurant. With the GCX app for iPhone and Android, members can take the marketplace on the go. It's free to join, plus every order comes with our 90 Day Money-Back Guarantee. Whether you're buying or selling, we're here to make your money worth more. Reach out to us at support@raise.com for any questions.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

949 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(949)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Raise has it all!!

I have been using Raise for years. I have saved so much money simply by purchasing gift cards through the Raise app. From Walmart for groceries to Dominos for a huge savings on my family's pizza night to Auto Zone gift cards to save on parts for my car, Raise has it all covered. I would highly recommend everyone download the Raise app for great savings at so many different places! Thank you Raise for your dedication to helping everyone save money!

22 June 2023
Unprompted review
Rated 5 out of 5 stars

$1000 Saved!

I've saved close to $1000 since I've started using Raise back in 2020! They've been a lifesaver when it comes to going out for lunch, shopping, or going to JiffyLube.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy to find and purchase discounted gift cards that can be used right away!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Raise.com Raises the Bar

Raise.com, raises the bar on discounted gift cards.

I've been an avid user of Raise.com for nearly 10 years, because it is a reliable site that offers an abundant amount of gift cards, reasonable discounts, and speedy delivery times.

These characteristics, in addition to its dependable customer service, set Raise.com above the rest.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

“Raise” your celebration style

We went to a movie & out to dinner with friends. As soon as I placed my order I went to Raise to get a gift card to cover the bill & a generous tip! I save money with Raise so I can bless the server with a great tip. Thank you Raise.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Jiffy Lube does and good job for us

Jiffy Lube does and good job for us. I did a quick google search to find the current coupon for a $15 savings. That along with the savings on buying the gift card through raise.com let’s me stack the savings. With 2 children that drive and 4 oil changes, the savings add up!

5 July 2023
Unprompted review
GCX logo

Reply from GCX

We are thrilled that we can be of service to you and contribute to a positive savings experience. Please reach out to Social@raise.com with any additional feedback

Rated 4 out of 5 stars

Good not great

Generally a good experience using the app, although it's hard to find good deals all the time.

1 July 2023
Unprompted review
GCX logo

Reply from GCX

Thank you for providing us with this information. This has been deemed valuable feedback and in turn will be considered in improving our Services. If you would like to give additional feedback, please contact Social@raise.com

Rated 4 out of 5 stars

Good to Save Money

Raise used to have frequent percentages off promo codes or savings of up to $20 on top of the already discounted cards. I loved it then. Now I haven’t seen a discount on a discount in a long while. I still use them to save money on gift cards occasionally or earn raise cash to put towards more gift cards, but it’s no where like I used to love and recommend.

13 July 2023
Unprompted review
GCX logo

Reply from GCX

We thank you for your feedback and sincerely apologize if our desired deals have declined. We understand the importance of providing discounts to our valued customers and will greatly consider this information for improvement. Please submit any additional feedback to Social@raise.com.

Rated 5 out of 5 stars

Easy and fast discounted gift cards.

Love the app. The best app for gift cards on discount. Super easy to use, almost always I receive gift cards within minutes and saves me some money on most of my favorite stores. Everywhere I go, I check if there is a gift card for that place and happy to see places that both my wife and I like with great discount percentages.

9 July 2023
Unprompted review
GCX logo

Reply from GCX

Hello Abdiel, you are our Raise Winner. Please reach out to Social@raise.com with your account information.

Rated 5 out of 5 stars

Another Day Another Savings!

Using the Raise website/app is convenient, easy, and an awesome way to save money on discounted gift cards from your favorite stores and restaurants. A great way to counter inflation. Link a rewards card to earn money off of saving money.

11 July 2023
Unprompted review
Rated 4 out of 5 stars

Great gift card selection

Lots of gift cards to choose from.

5 July 2023
Unprompted review
GCX logo

Reply from GCX

We appreciate and thank you for this positive review! Please do not hesitate to reach out to Social@raise.com if you would like to provide additional feedback.

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