Rainforest API Reviews 90

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

My trial got blocked even though I had not used a single credit. To test the platform properly, I paid for the account. We only used 15 credits out of 500 because the results were not meeting my re... See more

Rated 1 out of 5 stars

Awful company policies. They tote about the quality of their API calls but when tested it had a spotty success rate versus just simply using Amazon's add product page with the same UPC. I had only mad... See more

Company replied

Rated 5 out of 5 stars

I had struggled a lot to extract infos from Amazon websites and keep up to date with constant layout modifications on their stores. Then I discovered Rainforest API. It just works, it is very well doc... See more

Company replied

Rated 2 out of 5 stars

Data is wildly inconsistent. Many times the Product API sends back responses that the ASIN has its buybox removed, or no description, or price...and all those things are there on the actual page. Rain... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Rainforest is the real-time Amazon product data API you've been looking for. No manual rules or web-scraper maintenance required. Getting reliable and high-scale Amazon product data is difficult - that's why we created Rainforest. Customers use Rainforest to build apps and services to support the Amazon ecosystem.


Contact info

3.0

Average

TrustScore 3 out of 5

90 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great service

Great service, I wish it would be a bit faster!

28 October 2021
Rainforest API logo

Reply from Rainforest API

Thanks for sharing your feedback!

The key to high-thruput is concurrency - making multiple requests at once. Making 1000 requests will take the same time as 1 assuming you make them in parallel.

You can use Collections to do that for you also - https://www.rainforestapi.com/collections

Rated 5 out of 5 stars

Incredible Team at Rainforest

Incredible Team at Rainforest. Needed a specific piece of information from a detail page that wasn't currently available from the API and they turned around the request in less than an hour. The tool itself has been stellar and the support even better

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Genuine product & team

We've used this company's SERP API product (Scale SERP) for several months and recently started with Rainforest also. Can't speak highly enough of the team and their responsiveness to questions when/if you get stuck!

18 August 2021
Unprompted review
Rainforest API logo

Reply from Rainforest API

Thanks for your kind review Douglas - we're glad you're happy with both API's!

Rated 5 out of 5 stars

The Rainforest team is fantastic

The Rainforest team is fantastic. Super responsive, highly capable, and their system is very easy to use.
I would highly recommend them for anyone with robust data needs. Rock solid partners!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Great

Great! They helped me to implement a new function!

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Great API

api is one of the easier I've worked with in working with many api's over the years. Docs are easy and well organized. Customer service is great as well; I emailed asking if a field was available in a csv outfile, and not only did they offer to build a solution for me and ask for my input, but they had it done within an hour. Great product and service

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Simple and afordable Amazon API

Really simple and reliable API for all your Amazon data needs. Anytime we needed support, we got fast and reliable answers. Using the API for a long time and never experienced any problems.

22 June 2021
Unprompted review
Rainforest API logo

Reply from Rainforest API

Thanks for the great feedback Lubor!

Rated 5 out of 5 stars

Outstanding customer service

The folks at Rainforest API are awesome. Their customer service is responsive, the service is smooth and incredibly simple to use, and they even added in a few feature I'd put on a wishlist...and they did it in less than 24 hours! Top-notch customer support. Seriously impressed with this company!

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Awesome

I received immediate answers to my questions and the Rainforest team quickly added my feature request. Simply amazing.

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Accurate and reliable - awesome API for Amazon

Excellent overall experience:
- The API is well-designed
- The responses are well-structured
- The UI is well-thought and useful
- The support is next-level: ultra responsive (less than 20 minutes email answer in most cases!), highly technical and very... nice.

Many companies (including our) can learn from how Rainforest API is operating.

13 May 2021
Unprompted review
Rainforest API logo

Reply from Rainforest API

Thanks for your kind words Conrad! We appreciate it!

Rated 5 out of 5 stars

Amazing product with amazing customer service

Incredible software, easy to use, well priced, and reliable. I couldn't be happier with it.

Even more impressive: their customer service is impeccable. I had specific, weird feature requests that I hoped they would be able to do eventually. They responded within an hour and shipped the feature within 24 hours.

Great people and great product!

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Awesome company and extensive API

I have only great things to say about this company and API. Extremely well documented, robust, and responsive. On top of that, every single one of my questions was answered with just a few minutes (they even applied a bugfix within 30m to a minor issue). For as long as we'll be working with Amazon data, we'll be using this company's APIs - they've saved us countless hours of development and maintenance headaches.

23 April 2021
Unprompted review
Rainforest API logo

Reply from Rainforest API

Thanks for your great review Gene!

Rated 5 out of 5 stars

Great Support!

I never do this type of review, but I have to brag on these guys. In working up a new application, I discovered a minor flaw in the API. I reported it, and it was literally fixed and deployed in minutes.

Customer support level = Amazing

14 April 2021
Unprompted review
Rainforest API logo

Reply from Rainforest API

Thanks so much for the great feedback Jim! Good luck with your app!

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