My order was fulfilled quickly, and communication was both excellent and courteous. No issues with the required import fees coming into the U.S. The shipment was received quickly, well-packed, and a... See more
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Review summary
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Reviews shaping this summary
Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer. Finding out it was exclusive to Rai... See more
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Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... See more
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Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more
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Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
341 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Rainbow Railways
Thank you for your kind feedback! We’re very pleased to hear that you’re happy with the service you received, and we truly appreciate you taking the time to let us know.
Team Rainbow 🚂🌈🌈🌈
Reply from Rainbow Railways
Hi Rog
We completely understand your point about keeping price labels on the end flaps. For our in-store customers and at show events we’re required to display prices clearly, which is why the labels are placed on the front of the packages. That said, we’ve now moved to EasyPeel labels specifically to make removal cleaner and easier for customers who prefer an unmarked box.
We really appreciate you highlighting this, and we’re glad to hear you would use us again. If there’s ever anything we can do to help, please don’t hesitate to get in touch.
Team Rainbow 🌈
Reply from Rainbow Railways
Thank you so much for your positive review! We’re really glad to hear you were happy with the product and the quick delivery.
If you ever need anything else, we’re always here to help.
Team Rainbow 🚂🌈🌈
Great service as always.
1 December 2025
Reply from Rainbow Railways
Thanks you. We’re delighted to hear you’ve had great service from us once again — we truly appreciate your continued support.
Team Rainbow 🚂🌈🌈
Excellent Service
1 December 2025
Reply from Rainbow Railways
Thank you so much for your review! We’re really pleased to hear you found our service excellent.
Team Rainbow 🚂🌈🌈
Reply from Rainbow Railways
Thank you for your lovely review! We’re delighted to hear we’ve continued to meet your expectations and maintain the high standard you’ve come to expect from us.
Your support truly means a lot.
Team Rainbow 🚂🌈🌈
Easy to order and fast delivery.
Easy to order and fast delivery.
Item was well packaged and in perfect condition.
Would deffo recommend. 😊
1 December 2025
Reply from Rainbow Railways
Thank you so much for the fantastic review! We’re really glad to hear ordering was easy, delivery was quick, and your item arrived perfectly packaged and in great condition.
We really appreciate the recommendation 😊
Team Rainbow 🚂🌈🌈
Class 14 Locomotive-hard to find!!
Looking for a specific locomotive and found it on Rainbow website. Price was fair so placed order. Communications excellent and package arrived very quickly. Well packaged and delivered by Royal Mail whose tracking is also excellent. Extremely pleased with purchase.
3 December 2025
Unprompted review
Reply from Rainbow Railways
Thank you so much for your fantastic review! We’re delighted to hear you found the Class 14 locomotive you were searching for, pleased we could help.
It’s great to know you were happy with the price, communication, and the speedy, well-packaged delivery via Royal Mail. Your satisfaction means a lot to us, and we hope you enjoy your new addition to the collection!
If you ever need anything else, we’re always here to help.
Team Rainbow 🚂🌈🌈
Tremendous shop
Tremendous shop, super prices, fast delivery and incredibly well packed! Thank you very much.
27 November 2025
Reply from Rainbow Railways
Thank you so much for the fantastic feedback! We’re delighted to hear you were pleased with the prices, speedy delivery, and careful packing.
We really appreciate your support.
Team Rainbow 🚂🌈🌈
Reply from Rainbow Railways
Thank you for the great feedback! We’re really pleased to hear everything arrived as described, with super-quick delivery and at a good price.
Thanks again for your support.
Team Rainbow 🌈
Great Shop
Great shop and some very good models available especially when they do some repaints into unusual colours that are not available for general sale elsewhere.
Delivery was prompt and had no issues.
27 November 2025
Reply from Rainbow Railways
Thank you for the wonderful feedback! We’re really glad you enjoy our range — especially the repaints and more unusual colours. It’s great to hear your order arrived promptly and without any issues.
We appreciate you taking the time to share your experience.
Team Rainbow 🌈
Reply from Rainbow Railways
Thank you for the great feedback! We’re really pleased to hear you found our service excellent, competitively priced, and prompt.
If you ever need anything else, we’re always happy to help.
Team Rainbow 🌈
North of the Border Niceness!
Excellent service from Adam at Rainbow Railways, such a lovely fella, 10/10.
26 November 2025
Reply from Rainbow Railways
Thank you so much for the lovely feedback! We’re delighted to hear you had an excellent experience with Adam — we’ll be sure to pass your kind words on to him.
Thanks again for taking the time to share this.
Team Rainbow 🌈
very fast and reliable
26 November 2025
Reply from Rainbow Railways
Thank you for the kind words! We really appreciate it. We always aim to be as fast and reliable as possible, and it’s wonderful to hear that reflected in your experience.
If there’s ever anything else we can help with, just let us know.
Team Rainbow 🌈
Dealings with Rainbow Railways
Over the years I have purchased 16 yes 16 of their locomotive resprays. A tidy cost I would add. When I discovered a lighting bracket was not reinstalled I communicated with them. No response. Then two weeks ago at a show I expended £368 and there was a problem with a loco. Left a message on their answer machine and no return call.
15 November 2025
Unprompted review
Reply from Rainbow Railways
Thank you for getting in touch and for your continued support over the years — we genuinely appreciate it.
I’m sorry to hear about the difficulties you’ve experienced. I just wanted to clarify that we don’t have an answering machine, so we’re not sure which number you may have called or where the message may have gone. We currently have two people on the phones as required, and we do always return any missed calls.
If you ever can’t get through by phone, please do email us as well — it’s the quickest way to ensure we can look into any issues promptly. Sales@rainbowrailways.co.uk
Regarding the lighting bracket and the recent locomotive problem, we’d be happy to resolve for you. Please email us the details when you can, and we’ll sort this out right away.
Thanks again for letting us know, and we look forward to getting everything put right for you.
Kind regards
Colin
Reply from Rainbow Railways
Thank you for your review! We’re really glad to hear you were happy with the service and fast delivery, and that everything arrived just as described. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Fast delivery and good packaging
Fast delivery and good packaging. The item arrived in perfect condition.
28 October 2025
Reply from Rainbow Railways
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived quickly, well-packaged, and in perfect condition. We hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
I think the guys are great .
I think the guys are great .
Sent the loco as I instructed.
3 November 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re really pleased to hear everything was sent exactly as you instructed. It’s great to know you had a smooth experience with us.
We appreciate your support and look forward to helping you again!
Team Rainbow 🚂🌈🌈🌈🌈
Always had good service from the chaps…
Always had good service from the chaps at Rainbow Railways. Always well packaged and much care taken with everyone’s purchased. I wish they were closer as I live in Leeds, Yorkshire.
Well done chaps and my three pre-order Cavalex class 47’s are with you 🙏
27 October 2025
Reply from Rainbow Railways
Thank you for such a warm and thoughtful review! We’re really pleased to hear you’ve always had good service from us and that our packaging and care meet your expectations. It means a lot to know you trust us with your pre-order Cavalex Class 47s.
We’re always here to help wherever you are. Thank you again for your continued support
Team Rainbow 🚂🌈🌈🌈🌈
Easy to use website and simple to…
Easy to use website and simple to order.
Delivery also very swift
4 November 2025
Reply from Rainbow Railways
Thank you for your great review! We’re really pleased to hear you found the website easy to use, the ordering process simple, and the delivery nice and swift. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
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