Railboard Reviews 

937
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Consumers appreciate how exceptionally intuitive the mobile application is for planning daily commutes, checking accurate real-time train schedules, and purchasing affordable tickets without any hassle. Travelers frequently praise the seamless integration with digital wallets, clean interface layouts, and the substantial financial savings discovered through automated split ticketing options. However, some customers also noted occasional application navigation challenges, along with certain feature limitations when attempting complex group bookings or advanced route planning. Some reviewers additionally mentioned that discovering specific ticket types or troubleshooting minor interface confusions required additional patience during initial use.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is... See more

Application

Customers had positive experiences with application, describing it as an essential tool for planning trips,... See more

Website

People report positive experiences with website, finding it a great one-stop shop for planning rail trips,... See more

Booking process

Users describe positive interactions with booking process, highlighting how easy it is to manage... See more

Price

Consumers find price to be positive, highlighting that tickets are reasonably priced and often cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Railboard is brilliant and does everything. You can plan journeys between any stations and specify ‘via’ or ‘avoid’ stations. See all ticket options and buy them with no commission or ‘split tickets’... See more

Company replied

Rated 5 out of 5 stars

Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... See more

Company replied

Rated 5 out of 5 stars

The application is easy to use and Railboard saved money by finding us split tickets from London to Manchester. When we got on the train, our reservations weren’t for the whole leg and weren’t next t... See more

Company replied

Rated 5 out of 5 stars

I've used several train apps - Railboard is the best: - best - it's the easiest to navigate and use - favourite stations/journeys - live tracking and planned trips - adds journeys to calenda... See more

Company replied


Company details

  1. Train Ticket Agency

About Railboard

Written by the company

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

937 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(937)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An Essential APP

Railboard is an essential app for anyone travelling by train in the UK. It's particularly useful when you have connections to make, as it provides up-to-date arrival and departure information in real time. Being able to see delays, platform changes and live train movements makes it much easier to plan your journey and decide whether to wait, change plans or make a connection. I wouldn't want to travel by rail without it.

28 June 2026
Railboard logo

Reply from Railboard

Thank you for the brilliant review, Colin! ~Jon

Rated 5 out of 5 stars

Train Tickets

Buying train tickets from Railboard is quick, easy and reliable.

30 June 2026
Railboard logo

Reply from Railboard

Thanks for the nice review, Dave! ~Jon

Rated 5 out of 5 stars

Days out by rail

Easy app to use and delivered what I wanted when I wanted it !!

8 June 2026
Railboard logo

Reply from Railboard

Thanks for the nice review! ~Jon

Rated 5 out of 5 stars

Better than official app

App works better than the official scotrail app, and getting a ticket was so easy

12 June 2026
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Reply from Railboard

Thank you for the nice review. We're happy you're liking the switch to Railboard! ~Jon

Rated 5 out of 5 stars

So easy to use!

So easy! Railboard helps with so many different aspects of rail travel and I love the 'live trains' facility.

4 June 2026
Railboard logo

Reply from Railboard

Thank you for the brilliant review, Elaine! ~Jon

Rated 5 out of 5 stars

Easy to use

Easy to use, tickets appear in Apple wallet like magic, what’s not to like.

2 June 2026
Railboard logo

Reply from Railboard

Thank you for the great review, Valerie! ~Jon

Rated 4 out of 5 stars

Cancelled train.

Booking was straightforward however train was cancelled, offered alternative but wasn’t able to make it work but offered full refund. Very straightforward.

11 June 2026
Railboard logo

Reply from Railboard

Thanks for the nice review, Julie, even with your train being cancelled! We can't control that, but glad we were able to make the rest of the process straightforward! ~Jon

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