ragapay.com

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We found Ragapay through LinkedIn when we were looking for a reliable PSP. One of their team members contacted us, and the team guided us clearly through the entire process. Their onboarding was quick... See more

Rated 1 out of 5 stars

The onboarding process was poor and the initial experience was weak. Although the company claims to offer workable solutions, the results fall well below expectations. Approval rates are low and inc... See more

Rated 5 out of 5 stars

Chen Che Wang made our onboarding process straightforward and hassle-free. He took the time to ensure everything was set up correctly, which gave us peace of mind as we started using their services. H... See more

Company replied

Rated 5 out of 5 stars

The process of getting everything set up was smooth. thanks to Christina's assistance. She handled all our queries efficiently, making sure we were comfortable every step of the way. The team's suppor... See more

Company replied

Company details

  1. Card Processing Service

Written by the company

Ragapay will help you find the best high or low risk merchant account. We have a team of experts who will help you customize merchant account according to your needs.


Contact info

Breach of guidelines

All reviews

(67)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RagaPay made setting up a high-risk…

RagaPay made setting up a high-risk merchant account simple and hassle-free. Highly recommended for any business!

5 August 2024
ragapay.com logo

Reply from ragapay.com

Hello Ashley
Thank you for the recommendation! We're glad to hear the setup was smooth and hassle-free for you!
Happy processing

Rated 5 out of 5 stars

RagaPay exceeded my expectations

RagaPay exceeded my expectations. Their fast setup and excellent support made the whole process effortless for me.

10 August 2024
ragapay.com logo

Reply from ragapay.com

Hello Rui!

Thank you for your kind words! We’re thrilled that our fast setup and support exceeded your expectations and made the process effortless for you.

Happy processing

Rated 5 out of 5 stars

Setting up a high-risk account with…

Setting up a high-risk account with RagaPay was smooth. Their customer support team guided me through every step.

4 September 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for your feedback! We’re glad to hear the setup of your high-risk account was smooth and that our support team was helpful throughout the process.


Happy processing

Rated 5 out of 5 stars

RagaPay has truly revolutionized the…

RagaPay has truly revolutionized the way we handle online payments. The integration was simple, and the features they offer have helped us manage our finances better. Plus, their team is always on call, ready to solve any issue that pops up.

30 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for your fantastic feedback! We’re glad our integration was simple and that our features have helped you manage your finances. Our team is always here to assist!

Happy processing

Rated 5 out of 5 stars

A shout out to Christina for being…

A shout out to Christina for being incredibly patient and through while answering all our questions during the setup process. She made everything clear and easy to understand, which made the whole experience much less stressful than I anticipated.

14 July 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the great feedback! We’re thrilled that Christina made your setup process clear and stress-free with her patience and thoroughness. We’re here to continue supporting you!

Rated 5 out of 5 stars

Chen Che Wang guided us through the…

Chen Che Wang guided us through the setup process with great patience and attention to detail.The onboarding was seamless, and it's been a smooth ride sine then. Having such a dedicated team has made us feel confident in our decision to work with them.

11 June 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the great feedback! We’re glad Chen Che Wang’s patience and attention to detail made your onboarding seamless. We’re happy you feel confident in your decision to work with us!

Happy processing

Rated 5 out of 5 stars

Kristi was a great help in answering…

Kristi was a great help in answering all our questions during the setup phase, She took the time to explain things clearly, making sure we understood everything. This kind of support is exactly what we were looking for, and it's made our experience very positive so far.

5 August 2024
ragapay.com logo

Reply from ragapay.com

Hello Mike!

Thank you for your kind words! We’re glad Kristi was able to provide the clear and thorough support you needed during the setup. We’re happy to hear your experience has been positive so far!

Happy processing

Rated 5 out of 5 stars

We've been working with RagaPay for…

We've been working with RagaPay for about 6 months now, and it's been a smooth journey. Harvey, our Relationship Manager, has been extremely helpful, always ensuring our needs are met promptly. The entire process, from setup to daily transactions, has been seamless.

22 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for your feedback! We’re glad to hear your journey with RagaPay has been smooth and that Harvey has been so helpful. We’re here to keep things seamless for you!

Happy processing

Rated 5 out of 5 stars

Chen Che Wang was an absolute gem…

Chen Che Wang was an absolute gem during our onboarding. He was very patient, ensuring that every detail was covered and that our setup was perfect. It's rare to find such dedication, and it made the start of our relationship with them very positive.

21 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for your wonderful feedback! We’re thrilled that Chen Che Wang’s dedication made your onboarding process so positive. We’re here to continue supporting you!

Happy processing!

Rated 5 out of 5 stars

Chen Che Wang made our onboarding…

Chen Che Wang made our onboarding process straightforward and hassle-free. He took the time to ensure everything was set up correctly, which gave us peace of mind as we started using their services. His patience and thoroughness were much appreciated.

4 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the great feedback! We’re glad Chen Che Wang made your onboarding process smooth and gave you peace of mind. His dedication and thoroughness are truly appreciated.

Happy processing

Rated 5 out of 5 stars

Harvey has been fantastic as our…

Harvey has been fantastic as our Relationship Manager. We've been with them for about 7 months now, and he's always quick to respond and help with any isues that arise. It's been a solid partnership, and we're glad to have such dependable support.

2 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the kind words! We’re thrilled to hear that Harvey has been fantastic as your Relationship Manager and that you’ve had a solid partnership with us. We're here to continue providing dependable support!


Happy processing

Rated 5 out of 5 stars

The process of getting everything set…

The process of getting everything set up was smooth. thanks to Christina's assistance. She handled all our queries efficiently, making sure we were comfortable every step of the way. The team's support has been a strong point in our experience.

9 August 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the great feedback! We're glad to hear Christina and our team made the setup process smooth and comfortable for you. We’re always here to support you!

Happy processing

Rated 5 out of 5 stars

Navigating the complexities of…

Navigating the complexities of high-risk payment processing was daunting until I partnered with RagaPay. Their team is professional and very supportive, making every step manageable and stress-free.

16 July 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for the kind words! We’re glad our team could make high-risk payment processing manageable and stress-free for you. We're here to continue supporting you.


Happy processing

Rated 5 out of 5 stars

I was looking for a payment that could…

I was looking for a payment that could handle international transactions with ease, and RagaPay has delivered. Their system is efficient, their support team has been a great help whenever I've reached out.

21 July 2024
ragapay.com logo

Reply from ragapay.com

Hi there,

Thank you for your feedback! We’re pleased to hear that our system and support have met your international transaction needs. We’re here to assist whenever you need us.

Happy processing

Rated 5 out of 5 stars

I run a small boutique and finding a…

I run a small boutique and finding a reliable payment processor has been a challenge until I found RagaPay. Their team made the transition smooth, and their flexible solutions have improved how we handle transactions.

5 August 2024
ragapay.com logo

Reply from ragapay.com

Hi Sophia,

Thank you for sharing your experience! We’re delighted that our solutions have made a difference for your boutique. We're here to continue supporting your business.

Happy processing

Rated 5 out of 5 stars

Our company deals in a niche market…

Our company deals in a niche market with specific payment processing needs. RagaPay not only me these needs but exceeded them with their robust system and exceptional customer care.

23 July 2024
ragapay.com logo

Reply from ragapay.com

Hello Verne,

Thank you for the positive feedback! We’re glad to hear that our system and customer care have exceeded your expectations. We’re here to keep supporting your business.

Happy processing

Rated 5 out of 5 stars

From the get-go RagaPay stood out with…

From the get-go RagaPay stood out with their personalized service. They tailored their solutions to meet specific business needs, which has significantly enhanced operational efficiency. Their support team is also very responsive.

30 July 2024
ragapay.com logo

Reply from ragapay.com

Hi Ashley,

Thank you for the kind words! We're thrilled that our personalized service and tailored solutions have made a positive impact on your business. We’re always here to support you!

Happy processing with RAGAPAY

Rated 5 out of 5 stars

RagaPay has been a cornerstone for…

RagaPay has been a cornerstone for securing my transactions in an industry that's considered high-risk. They got me set up quickly, and their proactive chargeback protection has really made a difference. The peace of mind is invaluable.

7 August 2024
ragapay.com logo

Reply from ragapay.com

Hi Tobiaz,

Thanks for your great feedback! We're glad to hear RagaPay has helped secure your transactions and provided peace of mind. We're here to keep supporting you.

Thanks for choosing RagaPay!

Rated 1 out of 5 stars

Money Claim suit in London County Court filed/won, Pay up Ragapay!

Maddie, that's just fascinating, yet highly disturbing and frustrating.  No USA customer processing??  What a strange restriction.  Interesting that was never mentioned to me when I signed up and provided my USA business address and that I will have USA customers using AMERICAN Express, yet, sure enough, none of my USA-based transactions went through...

Nearly 9 months have now passed since my last experience and I've reached out to Ragapay numerous times since then, including on May 7, 2024 when I sent a letter to their London office informing of my intention to sue, which they ignored, so I did sue and Claim № L3QZ83W1 was filed, which they also ignored, and are now in default, by which I've won the judgment, entered on July 4th too of all days, let freedom ring! and that cash register, too, Ragapay, open it up! Or shall we have the court's bailiff do it for you with the warrant that's now been issued against you?

Anyway, I couldn't find public records of the case, but did find it in the Registry Trust Ltd.'s Trust Online service for a £5 fee. Therefore, the final judgment and orders of the court are shared for Ragapay and everyone else to see by searching the Internet for: RagaPay Court Judgment L3QZ83W1.  The top result should be a PDF on Scribd and/or SlideShare (you should also be able to search those sites directly).

I accomplished all of this remotely from the USA as well. If anyone else is looking to file a suit against Ragapay from outside the UK, you're welcome to follow-up and inquire with me.  You can find my e-mail at the end of the document's description on the hosting sites.

Best of Luck

Update 8/4/24 - Wow what a bunch of frauds and phoneys!  I think I tried 5 transactions with my own cards, none of which worked. None of these cards are stolen and you best watch what you write or I will sue you for defamation. It's illegal to write such false and defamatory things about others, and even blaming Trustpilot? How pathetic. Does the registered owner of Ragapay, on file with UK Companies House, know that you engage in this misconduct, or perhaps you are one and the same?

Issued a refund, did you? More lies. Strange how you never told the court that, which would have completely exonerated you and see the claim against you dismissed. Guess you aren't prepared to engage in that level of fraud yet. What a moronic claim to make regardless, considering the blockchain is public.

The original invoice and payment is on record with Trustpilot and the Court already, but I have uploaded that as well to Scribd: Ragapay Setup Fee Invoice # RP 51232. May take a few days to appear in search results, but anyone and their mom can see the TRC20 wallet you listed on the invoice for payment, and see that it has received tons of funds from other victims, which you quickly transfer to another wallet within minutes.

My particular payment was on Oct 11, 2023 for USDT 3,000 like I mentioned before. Everyone can see the original wallet that payment was sent from and everyone can see there is no "refund to the original wallet" two weeks later, or ever. All there is are victims sending you money and those funds leaving your wallet to a third wallet.

The only absurd thing here is you and the bullsh*t lies you try to feed everyone.  Has this public ridicule and court judgment against you been worth the USDT 3,000 you should have refunded in October that would have avoided all this?

13 May 2026
Unprompted review
ragapay.com logo

Reply from ragapay.com

Dear Chandler,

we find it absurd to see your effort to bring us down , We take all customer reviews seriously and strive for transparency in our responses.

We would like to clarify the situation to provide a comprehensive understanding for everyone reading this review. During our routine transaction monitoring, it was detected that some transactions linked to your account were flagged for potential fraudulent activity involving stolen cards. As a responsible payment processor, we are obligated to prevent such activities to protect both merchants and consumers.

When this issue was identified, we followed our standard protocol and issued a refund to the original wallet after a thorough review process, which took two weeks. We understand this may have caused some frustration, but it was necessary to ensure compliance with legal and security standards.

Following the refund, we received a concerning email from you threatening to damage our reputation unless further actions were taken. We believe this review is a result of that threat. Ragapay is committed to maintaining integrity and security in all our operations, and we cannot support any activities that compromise these values.

We have over 100 merchants who use our solutions regularly, paying setup fees and processing transactions with regular settlements. Maddie, one of our valued merchants mentioned in your comments, is one among them and she is getting paid regularly. Our merchants speak for us and know what we offer and how we work, which is why any effort to tarnish our reputation will not succeed. We do not tolerate fraudulent activities.

To new merchants reading this review, we want to address an issue with Trustpilot. We've noticed a pattern where our positive reviews are removed shortly after being posted, while negative reviews remain highlighted. Recently, seven 5-star reviews were removed consecutively without explanation. When our team contacted Trustpilot, they suggested a payment plan to keep positive reviews and remove negative ones. We believe this practice undermines the credibility of review platforms and serves as a reminder of the business model behind such sites.

With this, we would like to close the discussion regarding this fraudulent merchant.

If there are any unresolved issues or if you would like to discuss this matter further, please contact our support team directly at support email which is available on our website

Best of luck

Rated 2 out of 5 stars

Watch out! Lots of surprises.

I'm currently using ragapay in combination with other processors so it works well enough to give a try. But the poor communication and lots of hidden fees and restrictions are a nightmare.

If this is planned on being your only processor, you might want to skip it. Or if setting it up is time sensitive.

Things I found out along the way that were either direct contradictions of promises:

- no mastercard processing (fixed now)
- no USA customer processing (not fixed)
- minimum customer spend of 10 dollars (not fixed)
- extra 2% hidden fee to be paid out in addition to processing fee that was told to me (reduced to 1% before signing contract)

Other unpleasant surprises:

- set up took a very long time and the tech guy is insanely rude and difficult to work with
- can only be paid out in cryptocurrency (???)
- restrictions on number of purchases per customer per day, week, month

I haven't reached payout yet since I've been processing only for a few days but i will update to confirm I am getting paid as expected. It does WORK though, under all the surprise restrictions, it otherwise works :) which is nice.

25 June 2024
Unprompted review
ragapay.com logo

Reply from ragapay.com

Hello Maddie, Thanks for your Honest reply, we always work towards making the high risk solution easier for high risk merchants like you. we will make sure to fill the communication GAP as well. we look forward to be working with you for a long time

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look