I’ve had a great experience with Raffolux. The whole platform feels polished and easy to use, making it simple to browse competitions and enter without any confusion. What really stands out is the... See more
Company replied
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I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... See more
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... See more
Company replied
I won an iPad recently but couldn’t enter my address for delivery online, messaged chat and Holly sorted all out for me, no problems! look forward to receiving it now 🙏🏼
Company replied
Company details
- Lottery Vendor
- Gambling Service
- Gaming service Provider
- Lottery Retailer
- Lottery Shop
- Online Lottery Ticket Vendor
Written by the company
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Written by the company
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Contact info
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, United Kingdom
- 01270906643
- support@raffolux.com
- raffolux.com
4.6
Excellent
4K reviews
Replied to 71% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really enjoyed playing drop zone.Great…
Really enjoyed playing drop zone.Great fun and i played it twice and i won £35 altogether! I also entered draw for every man's dream, a Campervan. Fingers crossed, I am 74 so what an amazing chance to win my lifetime dream.
13 November 2025
Reply from Raffolux
Hi Desmond,
Thanks so much for your review!
- The Raffolux Team 💜
Where are my withdrawals?!!
Have been waiting two weeks now for my pending withdrawals (25) and despite messaging by email have had no money or response?! What’s going on?! Have put me in a very bad financial position, especially after Christmas. Please get back to me ASAP and resolve this situation!
6 January 2026
Unprompted review
Email address change
I have changed my email which is a nightmare to instigate. Holly at Raffolux made the process so easy and sorted.
Wishing that other organisations had such an efficient process.
2 January 2026
Unprompted review
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We’re so pleased to hear Holly was able to make what’s usually a tricky process nice and easy for you; she’ll really appreciate the shout-out. It’s great to know our support stood out to you.
Best of luck with your future entries!
– The Raffolux Team
Concerning concept
Concerning concept, runs as a competition site, no spend restrictions, can literally save end thousands without any questions, Preys on a vulnerable customer base.
STAY AWAY FROM THIS SITE.
9 August 2025
Reply from Raffolux
Hello Louise,
Thank you for taking the time to leave your review. I'm really sorry to hear that you feel this way about our platform. We have responsible play tools available to all our players, such as budget calculators and links to other resources for help. We will also be introducing more, such as spend limitations, in the future as we take responsible play extremely seriously.
We do welcome any and all feedback, and should you need any assistance with some of the above-listed tools, our team is happy to help at support@raffolux.com.
Kind regards,
The Raffolux Team
That you can win
1 January 2026
Unprompted review
Reply from Raffolux
Hi Margaret,
Absolutely! And we’re glad you experienced it!
Thank you for taking the time to leave a review and for being part of Raffolux.
Best of luck in future draws!
Really enjoyable and I won something…
Really enjoyable and I won something early on but it’s the customer service that is great. Recommended!
27 December 2025
Unprompted review
Reply from Raffolux
Hi there,
Thank you for taking the time to leave a review! We’re glad our support team was able to help.
Your support means a lot to us.
-The Raffolux team
Was a pleasure to have friendly staff…
Was a pleasure to have friendly staff when in a help chat ! Raffolux has a brilliant payout system !
28 December 2025
Unprompted review
Reply from Raffolux
Hi there,
Thank you so much for your kind feedback!
We’re delighted to hear you enjoyed your experience and even picked up an early win. Our customer service team would appreciate your feedback.
Thank you for recommending us, and best of luck with your future entries!
-The Raffolux team
Raffolux is an excellent website
Raffolux is an excellent website, offering wonderful prizes.
Should you encounter any difficulties, which are typically related to internet connectivity, the team is prompt in resolving the issue.
Thanks Raffolux
18 December 2025
Unprompted review
Reply from Raffolux
Hey Elizabeth,
Thank you so much for taking the time to leave your review!
- The Raffolux Team 💜
Reply from Raffolux
Hey Stacey,
Thanks so much for your review, we're so glad to hear that you're enjoying playing! 💜
- The Raffolux Team
Veriety of prizes combined with time…
Veriety of prizes combined with time left to purchase and prize draws for pennies makes the experience exiting.
Not won anything yet but i am a new comer
7 December 2025
Reply from Raffolux
Hi David,
Thank you so much for your review, it's great to hear you're enjoying playing! 💜
Good luck!
- The Raffolux Team
Signing was easy
Signing was easy. I am new so have not experienced anything thing yet
8 December 2025
Reply from Raffolux
Hey Thabani,
Thanks so much for leaving your review. We're glad to hear you found signing up so easy.
Good luck with your entries! 🍀
- The Raffolux Team
Reply from Raffolux
Hi Mike,
Thanks so much for your review, good luck with your entries! 🤞
- The Raffolux Team
I had credit to use for the draw
5 December 2025
Reply from Raffolux
Hey Stephen,
Thanks for taking the time to leave your review.
Good luck! 🍀
- The Raffolux Team
Reply from Raffolux
Hi Steven,
Thanks so much for your review. Good luck with your entries!
- The Raffolux Team
Easy to use👏
7 December 2025
Reply from Raffolux
Hey Greg,
Thanks for your review, it's great to hear you found it easy to take part in our raffles!
Good luck with your tickets!
- The Raffolux Team 💜
Well and like the range Rover sport prizes that are been…
Well and like the prizes that are been given away and at a reasonable price
7 December 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted you’re enjoying the prizes we offer!
Best of luck with your future entries!
– The Raffolux Team
Very easy to enter the competitions at…
Very easy to enter the competitions at Very reasonable prices 👌
6 December 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're so glad to hear you found it easy to enter and appreciated the reasonable prices.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're so glad you found everything easy and simple to use.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're pleased to hear the site was easy for you to navigate.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted you're enjoying our raffles, fuss-free!
Best of luck with your entries!
– The Raffolux Team
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