I’ve had a great experience with Raffolux. The whole platform feels polished and easy to use, making it simple to browse competitions and enter without any confusion. What really stands out is the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... See more
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... See more
Company replied
I won an iPad recently but couldn’t enter my address for delivery online, messaged chat and Holly sorted all out for me, no problems! look forward to receiving it now 🙏🏼
Company replied
Company details
- Lottery Vendor
- Gambling Service
- Gaming service Provider
- Lottery Retailer
- Lottery Shop
- Online Lottery Ticket Vendor
Written by the company
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Written by the company
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Contact info
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, United Kingdom
- 01270906643
- support@raffolux.com
- raffolux.com
4.6
Excellent
4K reviews
Replied to 71% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still having issues with the new site
Still having issues with the new site, keeps crashing, takes an online chat to receive any gem claims, and often get the site just going off and when I sign in again any credits have disappeared. Also, used to inform all players who won raffles which seem to have stopped. It’s like a different site! Does someone else own raffolux now?
16 February 2026
Unprompted review
Reply from Raffolux
Hey Michael,
Thanks for taking the time to leave your review. Our updated site is new, and we welcome any and all feedback you might have at support@raffolux.com, as well as reporting anything that's not quite right. As for the gem store claims, you can redeem these instantly at the top, or there is a £5 credit for 100 gems option, which is processed manually by our team within 24 hours. Our team however, does check on this multiple times a day, so you'll never be waiting too long for the credit to arrive.
We can also confirm we're the same team, we just have some new tech. 💜
We wish you luck with your next entries! 🎟
- The Raffolux Team
Entry was easy to navigate and complete
13 February 2026
Reply from Raffolux
Hey Bruce,
Thanks so much for your review, we're glad to hear you're enjoying playing!
Good luck with your tickets! ✨
- The Raffolux Team 💜
A site which is very easy to use
A site which is very easy to use. On similar sites I've given up with the purchase because of the endless pop ups, which drive me mad. The tickets are an excellent price and it's great to have free draws too. I'm the unluckiest person when it comes to winning anything but here's hoping!
14 February 2026
Reply from Raffolux
Hi Alison,
Thank you so much for taking the time to leave us with your review!
Good luck with your entries! 🤞
- The Raffolux Team 💜
Seen adverts on TV so just thought i…
Seen adverts on TV so just thought i would try it Seems really good
12 February 2026
Reply from Raffolux
Hi Sheila,
Thanks for taking the time to leave your review. We're really glad to hear you're having fun playing.
Good luck with your entries! 🤞
Customer service was excellent
Customer service was excellent. I still haven’t yet won big prizes having been a member of Raffolux for approx 6 years!
11 February 2026
Unprompted review
Reply from Raffolux
Hi Emma,
Thanks for your review.
It's great to hear you've been enjoying playing, we'll pass along your kind words to our team as well!
Good luck with your entries! ✨
- The Raffolux Team 💜
50 p instant win on the first raffle a…
50 p instant win on the first raffle a bigger amount would be better teehee 😁
11 February 2026
Reply from Raffolux
Hi there,
Thanks so much for your review, we wish you luck with your future entries! ✨
- The Raffolux Team 💜
Reply from Raffolux
Hi there,
Thanks so much for your review.
Good luck with your tickets! 🎟
- The Raffolux Team 💜
Affordable priced raffles
The site looked good and affordable.
The site is exciting and makes you feel lucky, that's all you need in games like this!! Great 👍🏻 love it!!
Love it more if I win something lol xx
9 February 2026
Reply from Raffolux
Hi Paul,
Thanks so much for your great review, we're glad to hear you're enjoying playing.
Wishing you luck with your entries! 🤞
- The Raffolux Team 💜
Definitely one of the better Draw sites
In a recent glut of online competition website's, Raffolux rises up as easily, as one of the better one's.
Recently undergone a slick new makeover and have added some new free daily draws, which are really welcome change from many of it's competitors. The site is professionally run and payouts are instant (although on this site, you do have to manually claim wins, which is no bad thing). The customer service team are very responsive, if you ever need to.
8 February 2026
Unprompted review
Reply from Raffolux
Hey Kieran,
Thanks so much for taking the time to leave your review, we really appreciate it. It's great to hear you're enjoying our new site too! We have a lot more exciting things coming, so stay tuned!
We wish you the best of luck with your future entries! 🤞
- The Raffolux Team 💜
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted to hear you’ve had an excellent experience with our service.
Best of luck with your future entries!
– The Raffolux Team
To make it reasonably priced to enter and given choices to choose!
Have only just joined so cannot comment yet of my experience only to say it was fast and easy
8 February 2026
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're glad to hear the joining process was fast and easy, and we hope you continue to enjoy the reasonably priced options available.
Best of luck with your future entries!
– The Raffolux Team
I have seen this site advertised on TV…
I have seen this site advertised on TV so I thought that I would give it a go but I have to be honest that it all sounds to good to be true.
7 February 2026
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We completely understand your initial hesitation, and we’re glad you decided to give us a try and hope your experience continues to show that Raffolux is the real deal.
Best of luck with your future entries!
– The Raffolux Team
Honestly these are fantastic
Honestly these are fantastic
Great games and if you have any problems they are willing to help you, just be careful about what you spend it's so easy to spend more
6 February 2026
Unprompted review
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're so pleased you’re enjoying the games and found our team helpful, and we appreciate your reminder about playing responsibly.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hey Andrew,
Thank you so much for your review, we're so happy to hear you're enjoying playing.
Good luck with your tickets! 🤞
- The Raffolux Team 💜
Reply from Raffolux
Hi Marcelle,
Thanks for your review, we're glad to hear you're having fun playing!
Best of luck with your entries! 🤞
- The Raffolux Team 💜
Reply from Raffolux
Hi there,
Thanks so much for your review!
Good luck with your entries!
- The Raffolux Team 💜
Reply from Raffolux
Hey Claire,
Thank you so much for taking the time to leave your review! We're glad to hear you found it easy to get involved.
Best of luck with your entries! ✨
- The Raffolux Team 💜
Reply from Raffolux
Hey John,
Thank you so much for taking the time to leave your review!
Good luck with your entries! 🤞
- The Raffolux Team 💜
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're really pleased to hear you found everything so easy to apply — a nice surprise indeed!
Best of luck with your future entries!
– The Raffolux Team
Good
Good! Very helpful support, and I got lucky for once! I’m not usually a lucky person but I won £50 and I only spent £8.91 (so far)!
29 January 2026
Unprompted review
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted to hear you found our support helpful, and congratulations on your win. That’s a fantastic result 🎉
Best of luck with your future entries!
– The Raffolux Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.