RafCamera Reviews 346

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship, precision engineering, and perfect fit. Many highlight the outstanding service, describing it as fast, responsive, and helpful, with personalized advice and communication. The pricing is frequently mentioned as very reasonable, offering great value for unique and custom-made items. However, some customers also noted minor issues, such as higher-than-preferred shipping costs in a few instances, and occasional tightness in internal threads. One reviewer experienced a product that didn't fit, though this was quickly resolved with a refund.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the adapters for... See more

Quality

Customers consistently express satisfaction with the quality of products, highlighting their excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast shipping... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Price

People report positive experiences with price. Many customers praise the reasonable and unbeatable pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using this company's equipment for many years. (16mm camera adapters) These adapters are completely satisfactory. The two main qualities are: 1. Light weight. They're much lighter than... See more

Company replied

Rated 5 out of 5 stars

Raf camera is the best friend you can have as a photographer. He works hard to meet your needs, whether its an odd mount that you want to adapt or an impossible lens. Raf is knowledgeable, fast, and u... See more

Company replied

Rated 5 out of 5 stars

Rafcamera provides a tremendous service. They are real engineers building bespoke high quality, low tolerance products. They understand the stresses on components and adapters and suggest solutions th... See more

Company replied

Rated 5 out of 5 stars

When I ordered an item that ended up being delayed (through no fault of the seller), I received assistance directly until my problem was resolved. Once the package arrived it worked with my camera fla... See more

Company replied


Company details

  1. Camera Store

Written by the company

Custom made adapters for lenses, cameras, microscopes, telescopes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Lens caps were a poor fit on Zeiss superspeeds.

I got my superspeed lenses back and tried the fit of your 80mm RAF front caps. I'm really sorry to have to say it but they are a poor fit, being a tiny bit undersized, the shape perhaps becoming a little tapered under load, and it feels like they may come off with a slight disturbance. The little raised lines giving the contact points to the lens front are a bad idea. They will wear until the caps fit ok, then wear some more until they are loose.

Edit..I did connect with Rafael and he kindly offered that I return them. I think we have to agree to differ on our design philosophy. There may be many lenses that these fit well to. It would be good to hear the reports from others.

Thanks Rafael.

23 November 2024
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Reply from RafCamera

Well. The feedback is partially deserved, since I really missed that follow-up message after initial positive one.
But let me explain the idea behind these tiny raised lines.
Some lenses with 80mm fronts are undersized as well, and a perfectly round 80mm cap will not stay on them at all. Our design allows these caps to hold on such undersized lenses.
As to wear, you are right as well. Everything used without a lubricant will wear eventually, of course. But these raised lines help to prolong the cap usable life. Initially, you can notice that the tightly fitted cap takes an octagonal shape. While these raised lines will wear, the cap will become more and more circular, and it will still hold well.
One day it will stop holding firmly, obviously, and replacement will be necessary. Or you can prolong its usage even longer, by putting a few pieces of black PVC insulation tape over the cap edge. I saw many times this simple life-hack with metal caps padded with a fabric. The fabric gets worn quickly usually, and people solve this issue easily if they don't see a need to replace a cap.
So, I see no significant flaw in our design aimed at universality and longer cap life. But if you are not happy with these caps, you can return them.
Thank you.
Raf.

Rated 5 out of 5 stars

I will order again

Everything is wonderful. The equipment works perfectly, the handling was great, the communication friendly and relaxed.

16 November 2024
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Reply from RafCamera

Thank you!

Rated 5 out of 5 stars

Perfect adapter

Perfect adapter, the one you can’t buy elsewhere.

4 November 2024
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Reply from RafCamera

Thank you!

Rated 5 out of 5 stars

Great quality photography accessory for…

Great quality photography accessory for niche lens! I needed a step up ring for an old vintage lens (cooke kinic 1 inch f1.5), and RafCamera provided exactly what I needed, with no flaws.

25 October 2024
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Reply from RafCamera

Thank you!

Rated 5 out of 5 stars

Parts well made

The right description, the right parts shipped from overseas, packaged and described well, received faster than some USPS mail in the US, parts well made. No worries here.

19 October 2024
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Reply from RafCamera

Thank you!

Rated 5 out of 5 stars

Rafael continues to amaze

Rafael continues to amaze! I requested an obscure front reversing enlarger lens plate for a Pentax 6X7 bellows, and since he had made one before, Rafael already had the plans. Sure enough, two weeks later, my item appeared in the catalog.

10 October 2024
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Reply from RafCamera

Thank you! We are always glad to make something new :-)

Rated 5 out of 5 stars

Superb, unique, affordable custom adapter maker

One of the rare few companies making affordable custom adapters for unique camera setups, a true gem. Shipping was decently fast and the adapters are well made. The thickness error measured under 30 microns.

15 October 2024
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Reply from RafCamera

Thank you!

Rated 5 out of 5 stars

M63x1 thread extender (50mm long)

After several unsuccessful attempts to source an M63x1 focuser extender within the US, I ordered one from RafCamera based on a favorable review on Cloudy Nights. The quality of the machining is excellent and and I no longer have any problems with focus length!

17 September 2024
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Reply from RafCamera

We are always glad to help. Thank you for the feedback!

Rated 5 out of 5 stars

I ordered an adapter for my binoviewer…

I ordered an adapter for my binoviewer that unfortunately did not fit due to variations in manufacturing specifications. Rafael is working with me to help get a specific adapter that will fit. He definitely has gone above and beyond to help me out. I highly recommend RAF camera for all your needs

6 July 2024
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Reply from RafCamera

Thank you :-)

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