Radonova Laboratories Reviews 

4,113
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and easy-to-follow instructions provided for their products, making the testing process simple and straightforward. Many people highlight the quick response times and fast turnaround for test results, often receiving them within days of mailing. Reviewers appreciate the overall service, finding the kits easy to use and the reports clear and simple to understand. However, some customers also noted issues with communication, mentioning unreturned emails and delays in receiving results, sometimes waiting months. A few other people also felt that the instructions were not intuitive or that the results were confusing, requiring further clarification.

What people talk about most

Response time

Consumers find response times to be positive, with many reviewers praising the quick turnaround for test... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the test kits and platform very... See more

Service

People report positive experiences with service, with many reviewers praising the professional, helpful, and... See more

Instructions

Users describe positive interactions with instructions, finding them clear, easy to follow, and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use and the quality of the kits.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Radonova. I used their long term test to quantify what the radon level was in my new home. I tested over a six-month period covering cold and warm seasons. The test determined I had a le... See more

Rated 5 out of 5 stars

This has been the second radon test we have done. The first one was conducted in 2016 with similar results. Subsequent to the 2016 test, we replaced 17 windows (upgraded) and are pleased to now know... See more

Rated 5 out of 5 stars

This was my first testing with Radonova. The results were higher than previous testing with Acculab. Called and discussed the findings with one of your technicians. The tech was very thorough and expl... See more

Rated 5 out of 5 stars

I appreciated the step-by-step directions. Very simple and clearly stated how to do the test and package it for return analysis. Results were received within days of mailing. Highly recommend this... See more


Company details

  1. Home Automation Company

Written by the company

Med kunder i 50 länder är Radonova världens ledande laboratorium för mätning av radon i villor, flerbostadshus och på arbetsplatser. Med hjälp av radondosorna Radtrak²®, Radtrak³®, Rapidos® och Duotrak® erbjuder man säkra mätmetoder med hög noggrannhet som är ackrediterade av SWEDAC och godkända av SSM, Strålsäkerhetsmyndigheten i Sverige. Radonova är ett svenskägt företag som bildades år 1986 för att genomföra mätningar av Cesium i samband med Tjernobylolyckan. Företaget har sina rötter i Uppsalas universitets- och forskarvärld.

Radonova - The global leader in radon measurement

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(4,113)

442 reviews in the last 12 months

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Rated 4 out of 5 stars

This was mostly a pleasant experience…

This was mostly a pleasant experience with the lab. Most of our problems were with Radonovo itself, specifically with the communication of the CRM unit that we received, which was not working. The lab was good about reaching out when it finally shipped out, and we received the crm, and we were missing the certificate of calibration that was sent immediately after requesting, even on a Friday afternoon, which was commendable. That is why I would give our interactions a 4-star

26 September 2025
Rated 5 out of 5 stars

Great Service

Radonova's instructions were clear and easy to follow. The turnaround times for the test and re-test results were great... just four days! I also have confidence that the reported test results were very accurate.

9 October 2025
Rated 5 out of 5 stars

Trusted Partner for Accurate Radon Testing and Fast Laboratory Results – RMX’s Experience with Radonova

At RMX, accuracy and reliability are everything when it comes to protecting families and businesses from radon. That’s why we use Radonova’s radon testing kits and laboratory analysis services. Their products are built with quality, their instructions are easy to follow, and their process consistently delivers the dependable data we need to safeguard indoor air quality.

One of the standout benefits of Radonova is their fast turnaround on radon test results. Mailing test devices back to their certified laboratory is simple, and reports come back quickly — without ever sacrificing precision. The detailed results are straightforward and easy to interpret, giving our team the confidence to design effective radon mitigation solutions for our clients.

For us at RMX, partnering with Radonova means having access to accurate radon data backed by world-class laboratory standards. That accuracy translates directly into peace of mind for homeowners, real estate professionals, and builders who rely on our services.

Radonova sets the industry benchmark for radon testing and lab analysis. Their combination of speed, quality, and scientific integrity helps RMX deliver on our mission: cleaner, safer air for every home and business we serve.

19 September 2025
Rated 5 out of 5 stars

Fast results

Fast results, received results within 48 hrs of shipping, the day the lab received test kit was the same day I received results.

10 September 2025
Rated 4 out of 5 stars

We sent in 4 measuring devices and…

We sent in 4 measuring devices and finally received the results of all four. but not all at the same time. It took a couple of weeks to receive information from all of them. We followed instructions and put each device into individual mailing envelopes. We probably should have put all 4 into one envelope which would have kept them all together. It would be nice to know if this is an option. Thank you for the results.

29 August 2025

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