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Radmore & Tucker Limited Reviews 

1,821
•
TrustScore 5 out of 5

4.8

Lawn Mower Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products available. Many people appreciate the swift and efficient delivery, often receiving their orders quickly, well-packaged, and in good condition. The ordering process is frequently described as easy and straightforward, with consumers highlighting good communication, helpful advice, and a pleasant overall experience. However, some customers also noted occasional issues with delivery, including longer than expected wait times. A few people experienced delays due to products being out of stock or not readily available, sometimes leading to extended waiting periods.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and wide range... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, great, and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and fair... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more

Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(1,821)

1,256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service; delivery service exceptional within 24hrs of placing order. Would certainly recommend checking out their prices 👍

1 July 2026
Rated 5 out of 5 stars

Quick efficient free delivery

Quick efficient free delivery. Excellent support from service and repair department who were able to help me with advice on assembling my chainsaw over the phone.

30 June 2026
Rated 2 out of 5 stars

This is the first time I’ve had a problem.

This is the first time I’ve had a problem with Radmore&Tucker. They are usually very good. But somehow they got my address wrong! I paid for a next day delivery and to be fair they refunded the cost of it. DPD who are also usually good let everyone down with their systems. It took three days to receive the order. The product was fine.

29 June 2026
Rated 5 out of 5 stars

Excellent customer service

Radmore & Tucker were excellent.I ordered a product that was back ordered and asked them to call before they dispatched it to ensure someone could take delivery. Sure enough the note was added to the order and I received a phone call when they got the product in stock to arrange a suitable date. Excellent customer service.

29 June 2026

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