Radioworld UK Reviews 

20,139
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,526 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and friendly, knowledgeable staff, who provide honest advice and go above and beyond to assist. Many people appreciate the wide selection of quality products, both new and used, often arriving quickly and well-packaged. The ordering process is generally described as easy and efficient, with prompt communication regarding purchases and helpful support. However, some customers also noted issues with delivery, specifically mentioning that several orders were not received at all or experienced significant, unexplained delays, causing frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and functionality... See more

Service

People report positive experiences with service, consistently praising the excellent and exceptional service... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast and... See more

Order

Consumers find the ordering process to be positive, often describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’... See more

Company replied

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

Bought a second hand radio but when I got it , it wasn’t receiving signals from people I normally talk to and always got signals on them. So I got in touch with Sam and explained everything but af... See more

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,139)

1,468 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Great prices, fast delivery. Excellent service throughout, thank you.

22 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Mark, we really appreciate your review. Great to hear you were happy with the prices, the fast delivery and the service throughout. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Awesome Place To Do Business

What made my experience great was the fact that placing my orders was very easy to do. I appreciate that a lot. Thank you.

25 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Richard, we really appreciate your review. Great to hear you found placing your orders easy — we know how important a smooth checkout experience is. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 3 out of 5 stars

The parcel arrived a day late from DPD for what ever reason …

The parcel arrived a day late from DPD for whatever reason. So paying the more for a quicker delivery
made no difference.

22 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Lyndsay, we really appreciate your review. Sorry to hear DPD delivered your parcel a day late — we understand how frustrating that can be, especially when you’ve paid for a quicker service. We always dispatch orders promptly on our side, but we’ll continue working closely with DPD to help avoid delays. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

FT 990Great product

Great product, well packaged and delivered next day,

16 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Patrick, we really appreciate your review. Great to hear you’re pleased with the FT‑990 and that it arrived well packaged and next day. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Website easy to use

Website easy to use. Postage cost a bit high but had the part I needed.

25 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Graham, we really appreciate your review. Great to hear the website was easy to use and that you found the part you needed. We understand postage can feel a bit high at times, but we always aim to ship quickly and securely. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Took my airband radio to the shop as I…

Took my airband radio to the shop as I needed to sell it as no longer used.
Have received the market price duly paid into my bank account. No issues.

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Neil, we really appreciate your review. Great to hear the process was straightforward when you brought your airband radio in, and that you received the correct market price without any issues. If you ever need any help or advice in the future, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Knob for FT8900 quadband fm radio

Ordered a part for my Yaesu 8900 quad band . Part received within 48 hours . Part fitted to radio in minutes as was a knob as lost one while moving . It's only a knob but without it I felt the pleasure was lost using radio as missing knob was working in vfo mode on one side of radio . So replacment original Yaesu part and delivery to Scotland within 48 hours . No issue and happy with hole experience from start to finish . Would I shop at RW again and that would be a yes . Love my new knob . 👍

21 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Paul, we really appreciate your review. Great to hear your replacement Yaesu knob arrived within 48 hours and that it fitted straight onto the FT‑8900 without any issues. Even small parts make a big difference to enjoying the radio properly, so we’re really pleased it restored the full pleasure of using your setup. If you ever need any help, advice or further parts, we’re always here to support you. Thanks again for choosing Radioworld — and enjoy the new knob!

Rated 5 out of 5 stars

My order was procest very quick

My order was procest very quick
Thank you
Trevor knowles

24 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Trevor, we really appreciate your review. Great to hear your order was processed very quickly. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

A Pleasure to deal with

A Pleasure to deal with

24 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Edward, we really appreciate your review. Great to hear it was a pleasure to deal with us — the team will be pleased to know their service made a positive impression. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Great service

My first venture into the world of scanning and all the reviews I read pointed me to Radioworld. Ordering was easy, comms about my package were great and the unit itself arrived within a few days. Cannot fault them!

15 July 2026
Unprompted review
Radioworld UK logo

Reply from Radioworld UK

Thanks Craig, we really appreciate your review. Great to hear your first step into the world of scanning went smoothly and that ordering was easy, communication was clear, and your unit arrived within a few days. We’re delighted you couldn’t fault the experience. If you ever need any help or advice as you explore the hobby further, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Sirio sy-3 antenna

My antenna was delivered to Australia in great condition and on time, couldn't be happier with the service and the antenna (sirio sy-3) well done!

7 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Robert, we really appreciate your review. Great to hear your Sirio SY‑3 arrived in Australia on time and in perfect condition. We’re delighted you’re happy with both the antenna and the service. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

12 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Paul, we really appreciate your review. Great to hear your delivery arrived very quickly. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Excellent customer service

Sam at Radioworld is really knowledgeable and really approachable, his commitment to getting a resolution to any issues is easy to see that customers service is a priority.

6 May 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, we really appreciate your feedback. Great to hear Sam was able to help — his knowledge and approachable manner are a big part of what we aim for, and it’s brilliant to know his commitment to resolving issues stood out. Customer service is always a priority for us, and if you ever need any further help or advice, we’re here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Have purchased radio gear before and…

Have purchased radio gear before and they have always given great service

6 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, we really appreciate your feedback. Great to hear you’ve purchased radio gear from us before and always received great service — it means a lot to know we’re consistently getting it right. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction thru the web site and a good price for my item too.
I like the payment options - that definitely helps. Site is not hard to navigate either

23 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Neil, we really appreciate your review. Great to hear the transaction was quick and easy, and that you were happy with the price. It’s also good to know the payment options and site navigation worked well for you. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Great service by the lads as always and…

Great service by the lads as always and great laughs

23 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Mark, we really appreciate your review. Great to hear you received the usual great service from the lads — and enjoyed a few laughs along the way. We always aim to make every visit a positive experience. If you ever need any help or advice, we’re always here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Disappinted only received one…

Disappinted only received one headphone ear pad expected a pair for the price.

21 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Brian, we appreciate your review. Sorry to hear the ear pad wasn’t what you expected — the item is sold individually rather than as a pair, but we understand how that could be disappointing. If you’d like help arranging a second pad or need any further support, we’re always here to assist. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Very helpful bunch staff

Very helpful bunch of staff helped me to choose a great hf radio

22 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, we really appreciate your feedback. Great to hear you found the staff very helpful — the team will be pleased to know their support made a positive difference. If you ever need any further help or advice, we’re always here to assist. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Sam and the team are magic

Sam and the team are magic, helpful to the n'th degree as always, thank you.

20 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks Mark, we really appreciate your review. Great to hear Sam and the team looked after you — their helpful approach and commitment to going the extra mile is something we’re really proud of. It’s brilliant to know you felt the service was “magic” as always. If you ever need any further help or advice, we’re here to support you. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

Moonraker is my go to shop I have…

Moonraker is my go to shop I have always shopped there great service

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your feedback, Mr Todd. We appreciate your loyalty to Moonraker — they’re a well‑known name in the hobby. At Radioworld we work hard to offer an even better level of service, support and product knowledge, and we’re pleased to have you with us. If you ever need advice or help with your radio equipment, we’re always here.

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