Radio Parts (Australia) Reviews 

5,145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly and products match descriptions perfectly, making purchases seamless. People also appreciate the extremely knowledgeable staff members who are always ready to provide helpful advice and friendly service during every interaction. Buyers consistently find the website easy to navigate and appreciate the reliable communication throughout the entire transaction. Some reviewers were not happy with delivery times, noting that parcels occasionally took much longer than expected due to external freight carriers. Consumers additionally experienced occasional issues with website ordering processes or receiving incorrect items during their purchases. Shoppers also noted that finding specialized items could sometimes present minor challenges before receiving assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items that arrive exactly as... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting exceptional... See more

Service

Consumers find service to be positive, highlighting prompt delivery, fast shipping, and helpful staff.... See more

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, extensive... See more

Order

Users describe positive interactions with order, expressing general satisfaction over the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always get back to me with answers to questions quickly and ship out orders fast. They are great in person / in store, however they are a pain to get to from where I live (that's a me problem not a... See more

Rated 5 out of 5 stars

New Item as described is now being heavily used and doing the job I expected. I have been using Radio Parts over the years and in the past have purchased many components from the Melbourne store pursu... See more

Company replied

Rated 5 out of 5 stars

I had ordered some small parts for my Aiphone Intercom and as they were so well priced I ordered a few each, the whole process was very efficient and delivery was quick. I did realise that this delive... See more

Rated 5 out of 5 stars

The SLA battery was easily found and ordered. The website showed how many were in stock. Delivery was next day. Perfect online shopping experience all round.


Company details

  1. Electrical Wholesaler
  2. Electronics Store
  3. Hi-fi shop
  4. TV store

Written by the company

Established in 1935 and based in West Melbourne, we have been an integral part of the Australian consumer electronics industry for over 80 years! We pride ourselves in our range of products, our quick dispatch and after sales support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,145)

554 reviews in the last 12 months

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Rated 5 out of 5 stars

Radio Parts Delivery ⭐️⭐️⭐️⭐️⭐️

I had ordered some small parts for my Aiphone Intercom and as they were so well priced I ordered a few each, the whole process was very efficient and delivery was quick. I did realise that this delivery had not all items (obviously not in stock) but was not concerned as I was only talking about a couple of dollars.Imagine my surprise when just recently I received the parts in the mail, I’m sure postage would have cost more. Very happy with the service and highly recommend Radio Parts check them out ⭐️⭐️⭐️⭐️⭐️

24 June 2026
Rated 3 out of 5 stars

Not sure why companies Do Not accept PO…

Not sure why companies Do Not accept PO Boxes for delivery address, delivered to street address, message says if not home parcel we be left at a PO, I have a PO Box so do not understand why it can't be sent direct to that PO Box, can be annoying if you have other plans and cannot be home.

24 June 2026
Radio Parts (Australia) logo

Reply from Radio Parts (Australia)

Hey Graeme,

We do accept PO Boxes for delivery quite regularly, with exceptions on larger items such as antenna's and masts, which we would then contact you about before sending your order,

We've tried replicating your order exactly and can't seem to find an error on that item or a PO Box when entering in the delivery details, if you could please reach out with some more details that would be great,

Our best contacts are either via Phone at 03 9321 8300 - ask for James, or alternatively via email at info@radioparts.com.au

Rated 3 out of 5 stars

The delivery was done next door lucky…

The delivery was done next door lucky they are honest people and called out that our parcel was delivered there.

21 June 2026
Radio Parts (Australia) logo

Reply from Radio Parts (Australia)

Apologies on behalf of the courier service for misdelivery of your parcel! Glad to hear you have some good neighbours, and they did the right thing

Rated 5 out of 5 stars

>50 Year Customer

I've been purchasing at Radio Parts for over 50 Years now and they have a great range of parts and items for the communications industry with reliable service.

19 June 2026
Rated 5 out of 5 stars

One stop shop

You had everthing I wanted at the right price and shipped it halfway across australia in a few days.
Good job !

15 June 2026

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