Radiator Cabinets UK Ltd Reviews 

323
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the bespoke radiator covers for their stunning look, beautiful appearance, and truly exceptional finish that wonderfully enhances any living space. Many consumers note that these custom items arrive securely packaged, fit perfectly, and are wonderfully simple to set up without requiring any complicated DIY skills. Some people also felt that the precise measurement assistance and tailored color matching services made completely transforming their rooms remarkably effortless and highly satisfying. Reviewers are particularly delighted to discover such stylish, slimline alternatives to traditional bulky designs, noting that these cabinets provide a truly perfect finishing touch.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing widespread satisfaction with the exceptional... See more

Quality

People report positive experiences with quality, highlighting expertly crafted and bespoke products that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow! Just Wow! I’m am so pleased with my new radiator cover. I found ordering my radiator cover so easy. Easy to follow instructions for measuring, which I must have got right as your product is perf... See more

Company replied

Rated 5 out of 5 stars

No issues with this company. The radiator grilles are good quality, albiet a little pricey, but good service. The grilles were also well packaged which was reassuring. Will use again soon for my... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted that we found this company to get radiator covers from. I don't like the look of the usual radiator covers and the measures in our old Victorian house are often not suitable to t... See more

Rated 5 out of 5 stars

Delighted with my radiaror cabinet, looks even better in reality. top spec finnish. Everyone that has seen it is highly complimentary about it. Would deff recommend this company. Product great and exc... See more


Company details

  1. Furniture Store
  2. also in
  3. Fitted Furniture Supplier

Written by the company

Welcome to Radiator Cabinets UK, Your premier destination for custom-made radiator covers that enhance the aesthetic appeal of your space while ensuring optimal functionality. With a commitment to excellence, we have earned a reputation as a trusted provider of high-quality radiator covers that blend seamlessly into any home or office environment. At Radiator Cabinets UK, we understand that every customer has unique requirements and design preferences. Our dedicated team of skilled craftsmen combines years of experience with a passion for creating bespoke radiator covers that exceed expectations. Whether you're seeking a sleek, contemporary design or a traditional and elegant style, we have the expertise to bring your vision to life. What sets us apart from the competition is our unwavering dedication to quality. We source only the finest materials, carefully selected for their durability, functionality, and aesthetic appeal. Every radiator cover we produce undergoes rigorous quality control checks to ensure it meets our stringent standards. This commitment to excellence guarantees that our customers receive products that not only look stunning but also stand the test of time. Customer satisfaction is at the heart of our business, and we strive to provide an outstanding experience from start to finish. Our friendly and knowledgeable customer support team is always ready to assist you, offering personalised guidance and advice to help you make the right choices for your radiator covers. We take pride in our prompt and reliable delivery service, ensuring that your custom-made radiator cover arrives in pristine condition and on time. As a testament to our commitment to customer satisfaction, we invite you to explore the reviews and ratings on our Trustpilot page. Our valued customers have consistently praised our products for their exceptional craftsmanship, attention to detail, and outstanding service. We cherish the feedback we receive and continuously work to improve and refine our offerings based on customer suggestions. Whether you're a homeowner, interior designer, or developer we are your trusted partner for all your custom radiator cover needs. Transform your space today with our stunning, tailor-made radiator covers. Radiator Cabinets UK,: Your Radiator Covers, Perfected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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4.9

All reviews

(323)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Stylish addition to living room.

The radiator cabinet looks stylish and well made. The front panel in particular is attractive and made to a high standard. Paint finish not as requested but that is my only complaint. Overall satisfied.

26 January 2025
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi Adrian,

Thank you for your feedback. I’m sorry to hear you’re not completely satisfied with your order. We offer a no-quibble service, so if you’d like a refund, please get in touch, and we’ll arrange to collect the cabinet.

I can confirm that the outstanding part was posted as promised—please let me know if you’d like the tracking details.

Regarding the paint finish, this is a chargeable upgrade, which was not requested or paid for, so it wasn’t included in your order. However, we did provide skirting board cutouts at no additional cost.

We’ve also tried reaching you to resolve this, but your number goes to voicemail. Please let us know how you’d like to proceed, and we’ll be happy to assist.

Debbie (Customer Service Manager)

Rated 5 out of 5 stars

The lead time was accurate (a few days…

The lead time was accurate (a few days ahead) and on arrival I was so happy with the two cabinets. Fantastic quality, ready to slot in and easy to fix to wall will a YouTube video in dispatch email even! Four clips fit each panel at front and unfortunately one clip was broken. I emailed and they popped a couple in the post for me. Great communication and customer service from start to finish

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Henley mirror radiator

Love my radiator cabinet. Competitive prices with quick responses when you have a query. Had no issue when I wanted to chsngemy order from trimmed to matt, it was done quickly with no problem. Very helpful company and there quality if fantastic

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and a great service.

I took comfort from the slick website when I noticed that reviews on Trust pilot backed up what looked like a great company and product. The whole process from ordering to delivery could not have gone smoother. My wife and I really could not be happier with quality and finish. We will be using Radiator Cabinets Uk again.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Ordered two cabinets for the lounge. Arrived within the time frame promised and look superb, fantastic finish and fit exactly as expected. Really couldn't ask for anything more. Delivery guys really pleasant and delivered a day early. Considering ordering another two. Thank you Radiator cabinets.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

My husband and I saved for 5 years to…

My husband and I saved for 5 years to do the work we wanted in our retirement home. sadly he died before we could embark upon it. I had boiler replaced, walls knocked down and re-plastered and as a little luxury an expensive radiator cover to hide a very ugly radiator in my hallway. All work was instigated at the same time and everything is done, but still not radiator cover. Arrived unfinished, screws supplied to fix panels went right through to the other side and the only response I got was human error. Now almost 3 months after I ordered it I still have only a front panel. I have asked for my money back with no response.

Update
Well I finally got a response after my review and a new dispatch notice was emailed to me - unfortunately it had the wrong address on this notification so I'm not hopeful.

27 August 2024
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi Jacqueline,

Thank you for leaving this feedback.

I have looked into the details; The cabinet was delivered at the end of July, four weeks after you placed the order. You flagged up an issue and a member of our team drove from a project in London for over two and a half hours to retrieve the cabinet and get it back to our workshop to resolve the problem.

We explained the panel would need to be remade, which it has been, and we have sent courier details to show it’s on the way back to you. This is an eight week timeframe altogether from ordering, so I’m not sure where the three months comes from.

We are always happy to provide customers with updates when politely requested.

I’m so sorry to hear of the loss of your husband, my sincerest condolences. Your cabinet is absolutely stunning and I hope when it’s delivered and fixed in place it provides that finishing touch to your renovation project.

Of course if you decide you don’t want the cabinet I’ll get you refunded and organise for it to be collected again.

Kind regards, John

Update response:
This is the only address available on the courier system to select in this postcode. The company and the driver will contact you directly in any case. The shipment was organised prior to your review. It’s likely the wording of your emails as to why you weren’t receiving updates.

Rated 5 out of 5 stars

Very high attention to detail

There web site is so helpful and easy to use the products I ordered came on time and were better quality than I thought they would be
I highly recommend this company you will not be disappointed

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent job

Great service. Excellent job. Very stylish radiator cabinet. It looked amazing. Highly recommended. Thanks John.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Ordered two cabinets recently

Ordered two cabinets recently. Company representatives were extremely helpful guiding me through how to measure correctly and ensure the specifications given for bespoke cabinets was correct. Was promised delivery in 5-6 weeks but actually arrived in two weeks. Cabinets did not disappoint. Extremely well made and now provide a great feature to our rooms doing away with ugly radiators. Could not be more pleased. Would recommend to anyone and will definitely be using again.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Ordered an unusually large radiator…

Ordered an unusually large radiator cover for my hallway, arrived in perfect condition and loved it so much, I purchased another two of a different style for my lounge.

John, was very helpful, the service was exceptional, looking around my home now for where I will place my next purchase!

31 May 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed

I requested a quote for a bespoke cabinet with an additional shoe storage to the side. Liaised with the customer service team via whatsapp to get some guidance for measurements. I provided the measures immediately, I waited to hear back, chasing multiple times for a response - my messages got completely ignored and no quote was ever given.
It’s now been 10 days since the request.
Complete disappointment.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful service

Dreadful service, ordered 29th January 2024, despite 3 telephone calls and 2 emails re proposed delivery date no one called back and no email response therefore the order was cancelled on 27th February 2024. Out of the blue they advised delivery date of 25th June 2024!!

24 June 2024
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi Mr Hadley,

Thank you for your feedback. I've looked into this on your behalf.

This order was made and delivered in February 2024. It wasn't cancelled and was delivered to your address (signed for).

The order wasn't marked as complete at the time because you flagged that the mesh part of the grille was missing. That's why you only received the completion email now.

It transpired that you hadn't ordered the grille with a mesh. The website options are clear (a photo shows the grille without mesh), and we also sent a confirmation email explaining that there was no mesh on the order you placed. You didn't reply to the confirmation email to say there was a mistake, so the grille was made as you ordered.

From the notes, I can see that a colleague discussed the possibility of sending the mesh separately, so we have reached out to discuss the ordering error.

Unfortunately, although we attempted to, it's impossible to supply the mesh retrospectively and attach it correctly. Please feel free to contact us if you would like to discuss alternative options.

We are always happy to work with customers to resolve situations like this.

Kind regards,

Debbie

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