RackService.org Hosting Company Reviews 228

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Game server hosting is functional. Control panel web UI is poor, many functions are dead or don't work correctly. Poor support for managing multiple servers. No secure FTP. Procedures suggest that... See more

Company replied

Rated 5 out of 5 stars

Hello. I first time use foreign server hosting service and i'm really thankful. I never expect such an amazing support and server reliability (low ping). Administration quick response exceeded all my... See more

Rated 5 out of 5 stars

Not easy to get setup for beginners but all you need to do is ask there support team. I had no idea how to do anything at all even get it live but after a text n honest quick response server is up mod... See more

Company replied

Rated 5 out of 5 stars

Ordered, had confirmation+server info within the hour. Had a question during the setup (smooth) and sent a ticket - Instantly (chat) got helped by the general manager, who had a friendly and helpf... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

Looking for a powerful game server? We have created the ultimate platform for hosting fast and reliable game servers. Fast, smooth and reability are key factors for a successful game server. Nothing of the above is as important as a good support, things which we provide. In need of a powerful dedicated server? We understand that your requirements may be higher. In this case you might need a Dedicated Server. We do offer them! In France, Canada or Italy! High speed dedicated servers with unbeatable support for all your needs. If you do not know how to install something in your dedicated server, we do it for you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 5 out of 5 stars

5 Stars

Support is absolutely amazing and helpful. I really love the support that they provide here. They are all very nice and helpful.

11 September 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hi there!

Thanks for taking the time to write us a review! We are happy to hear you are satisfied. Very appreciated!

Sincerely,
RackService

Rated 4 out of 5 stars

Good service

24 August 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Alexandre,

Thanks for your review! Very appreciated!

Sincerely,
RackService

Rated 4 out of 5 stars

My first time using a game server

My first time using a game server. They could do a better job of explaining how it works. Once I figured it out, it worked pretty good.

31 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hi Mark,

Thanks for your review. If you need any help or have any doubts please do not hesitate to contact us. We're more than happy to help you with any questions or doubts you may have.

Sincerely,
RackService

Rated 5 out of 5 stars

Solid server, solid price!

There was a small learning curve on how to get the server setup how I wanted, but Rackservice has been great so far. Reasonably priced and I have not had any issues in the sessions I've run. Wouldn't have a problem recommending them to friends.

23 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hi there!

Thanks for taking the time to write us a review! We are happy to hear you are satisfied. Very appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

speed response

the speed of the computer is really good and the response of the administration are faster

17 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Rafaa,

Thanks for your review! Very appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

Good Customer Support

I am using their services. Look's good and awesome customer support. Thanks

17 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hi Jennifer,

Thanks for taking the time to write us a review! Appreciated!

Sincerely,
RackService

Rated 4 out of 5 stars

Very good service, speed to improve

Very nice service but a little bit slow in giving me the server following my payment (it took more than 24hrs to have my server).

16 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Francesco,

Thanks for your review! It's correct that sometimes we experience small delays. This happens normally on weekends or very busy days where a high amount of orders is placed. We only deliver servers after they've been personally tested by us, there's no automation involved. We use this 'manual' process in order to guarantee that the servers we provide our customers are always fully working and performing as expected. As the quality of our service is important to us, sometimes that means that the delivery of a order needs to be slightly delayed. We keep working on improving our delivering times to ensure the 24 hours delivery time guideline is met.

Sincerely,
RackService

Rated 5 out of 5 stars

My experience with ACC server very…

My experience with ACC server very positive, fast and easy to use service, for me absolutely the best I have tried so far

13 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Luca,

Thanks for taking the time to write us a review! Appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

Great service

7 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Thanks for your review! Appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

Awesome Service!

So far so good! Very pleased with the service I've received thus far. Thanks for your support!

5 July 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Jamaul,

Thanks for your review! Appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

Very good price, easy to use

The service here is manual, so you will have to wait up to 24 hours. But that was not an issue for me.
I wasn't receiving any emails after registration. Staff helped me - turned out my gmail limit was reached, so it was problem on my end.

The service works great, and it's easy to set up a server. Just change the track and race rules in text file right on your rackservice websites personal profile.

Good price for an ACC server.

29 June 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Valdemars,

Thanks for taking the time to write us a review! Very appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

Awesome Job All Around

Awesome Job All Around. Great Server Provider

23 June 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Austin,

Thanks for taking the time to write us a review!

Sincerely,
RackService

Rated 5 out of 5 stars

Ordered an Assetto corsa Competizione…

Ordered an Assetto corsa Competizione server. Had it up by the next morning. Its been running good ever since. Easy to set up. Very very pleased so far. Was very impressed by how quickly it was up and running, especially during the pandemic.

I'll be honest and say I am now considering a dedicated server to run a few other game servers.

20 June 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Aaron,

Thanks for taking the time to write us a review! If you have any questions or doubts do not hesitate to contact us!

Sincerely,
RackService

Rated 5 out of 5 stars

Best costumer service I have ever experienced

I contacted their costumer service 3 times (because I had questions, not because there was something not working). And all 3 times, within 15 minutes my question had been completely answered.

Their prices are competitive and their servers work really well. But what sets them appart is their amazing costumer service.

3 June 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Bram,

Thanks for taking the time to write us a review! Appreciated!

RackService

Rated 5 out of 5 stars

nice service

nice service, but i use it since few days so i can't have too much informations about it. i just had a small problem, a serveur was stopped. but with the manager intertface, it was restarted in few seconds.
interface is clear and simple, and it's esay to edit your files on your server.
i recommand this service :)

29 May 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Christophe,

Thanks for your review! Very appreciated.

Regards,
RackService

Rated 5 out of 5 stars

I initially had a problem to get the server to run properly

I initially had a problem to get the server to work for me with my game. The folks at Rack Service worked non-stop with me on a holiday weekend no les,s to get the problem completely resolved to my total satisfaction. That's what I call customer service! I would highly recommend them to meet your gaming server needs.

25 May 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Roger,

Thanks for taking the time to write us a review! Very appreciated!

Sincerely,
RackService

Rated 5 out of 5 stars

ACC 32 player game server

Super quick setup, everything in place, Assetto Corsa Competitzione Game Server running correctly with zero latency including 28 players, super Easy control panel to use for server control, would recommend!

19 May 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello Steven,

Thanks for taking the time to write us a review! Appreciated!

RackService

Rated 5 out of 5 stars

High quality, service-oriented business!

Not only the actual Gameserver is always working with a low ping, but the help with the setup and explanation of it and customer service in general is of a very high kind. Thanks RackService!

7 May 2020
Unprompted review
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Reply from RackService.org Hosting Company

Hello,

Thanks for taking the time to write us a review! Appreciated!

RackService

Rated 5 out of 5 stars

Great service

Great service, slight issues when starting but great response to email.

6 May 2020
Unprompted review
RackService.org Hosting Company logo

Reply from RackService.org Hosting Company

Hi John,

Thanks for your review! Appreciated!

RackService

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