WARNING
WARNING: SERIOUS FUNDS ISSUE WITH QUOTEX — MY REAL EXPERIENCE
#Quotex #TradingWarning #CustomerExperience #FundsIssue
Assalamu Alaikum everyone,
I am sharing my real and documented experience with QUOTEX to warn the public and request a fair resolution.
My name is Basiru Lawali (ID: 68074064).
💰 ACCOUNT BALANCE & FUNDS ISSUE
I was actively trading on Quotex and had a total balance of $4,904.10 in my account (supported by screenshots).
On October 8, my email account linked to Quotex was compromised. I immediately contacted Quotex via live chat to:
Report the email security issue
Request protection of my funds
Request that my funds be safely returned from the stored wallet due to the email problem
⚠️ I DID NOT REQUEST A WITHDRAWAL AT THAT TIME.
My request was strictly related to account security and fund protection.
Despite notifying Quotex promptly and following all instructions:
On November 10, Quotex released only $94
The remaining $4,810.10 is still being withheld
No clear legal explanation has been provided
💬 COMMUNICATION & DELAYS
My conversations with Quotex Support show repeated delays and unclear responses. I was told that processing could take “up to 30 days,” yet even after this period, the issue remains unresolved.
I fully complied with all requirements, including:
Full KYC verification (ID front & back, selfie)
Email and account verification
Following all instructions given by support
📎 EVIDENCE AVAILABLE
I have clear screenshots showing:
1. My account balance ($4,904.10)
2. My conversation with Quotex on October 8 regarding the email issue
3. Proof of the $94 payment
4. My account ID and email details
All evidence can be provided upon request.
🚨 WARNING TO OTHER USERS
Based on my experience, users should be extremely cautious when large amounts are involved or when account security issues arise. Transparency and timely resolution are critical, and in my case, this standard has not been met.
I am respectfully requesting the immediate release of my remaining funds ($4,810.10) and a clear explanation for the prolonged delay.








