The information was very clear as to what I was covered for. Options were easy to change any details if required. Only issue was the increase in premium. However, when comparing this insurance with ot... See more
Company replied
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Review summary
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Easy to get basic information and any adjustments show on the price. Difficult to wade through all the documentation to get to the details. Section on Contents/ valuable item/ away from home was diff... See more
Company replied
The site is easy to navigate. There are so many options available. For example, you can change the voluntary excess amounts, and switch it back if it's too expensive. You can change the possessions va... See more
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Absolutely delighted with my first year. I love how you earn rewards points that can be redeemed on gift cards. Monitoring is mostly accurate. Renewal price was great for someone who was a “Green” dri... See more
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4.1
Great
52K reviews
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Reply from Quotemehappy.com
Thanks for taking a moment to share this. We are happy to hear everything worked out well 😄🌟
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Reply from Quotemehappy.com
We are delighted to hear things went well for you. Thanks for taking the time to let us know 🌈😊
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Amazing company!!!!
10 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Hafeez,
Amazing review, thank you for your comments 😊
We’re so glad you’ve had a great experience, and we’re here whenever you need us. Our best contact options are listed below if you ever need them.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
Very helpful & polite
10 April 2026
Reply from Quotemehappy.com
Your message brought a smile to our faces. Thank you for letting us know how we did 😄🌟
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Impossible to get hold of a human
8 April 2026
Reply from Quotemehappy.com
Hi Jeremy,
Thanks for your feedback - we’re sorry to hear you’ve had trouble getting through to someone. That’s not the experience we want for our customers.
The type of policy you hold has telephony service in the event of a claim but if you are needing support with your policy, you can reach the team via the means below and they will be able to assist you further.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Do not use
Do not use, can’t talk any real people just bots that do not help, cancel your insurance for no reason I would not recommend
10 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Carla,
Thanks for sharing your experience, and we're sorry to hear how frustrating this has been.
You should always be able to get support from a real person when you need it, especially if something isn’t clear or you’re worried about your policy. Being met with bots that can’t help, and then having your insurance cancelled unexpectedly, is understandably upsetting - and it’s not the experience we want anyone to have.
If you’re open to it, we’d like to take a closer look at what happened and make sure this is properly reviewed. Please do get in touch via the means below with your policy details.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Customer service awful
9 April 2026
Unprompted review
Reply from Quotemehappy.com
Thanks for your review Gareth.
This is disappointing to see how you're feeling, if you need further support, please do get in touch via the means below.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Reply from Quotemehappy.com
Love to hear it - great quotes, easy explanations, and solid cover? That’s the trifecta we aim for! 😄✨
Thanks for the shout‑out - we’re glad we could make things simple for you. 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
I have been a loyal client for some…
I have been a loyal client for some years now, my car renewal premium did reduce slightly compared to last year at circa £400 per annum, however, I have recently been made redundant and needed to update employment as I am currently unemployed, However, at the
same time, annual mileage will be predicted to be lower and also there is no need currently for business use- the revised renewal price went up to £6000!
As you can’t speak to a human being as this company is online only relying on Ai the i stands for “ incompetence” I was forced to check elsewhere picking a policy with Allianz for £380 and no admin fees for mid term adjustments as I hope to be working again soon!
I don’t think I will be rushing back anytime soon!
They did offer me a £50 incentive not to leave!!
4 April 2026
Unprompted review
Reply from Quotemehappy.com
Thank you for taking the time to share your experience Rob, this is concerning to see the frustration this has caused - especially at an already difficult time following redundancy.
You should be able to update simple details like employment status and mileage without such an extreme change to your premium, and we completely understand why seeing it jump to £6,000 felt unacceptable.
Not being able to speak to someone directly also adds to that frustration, and we're sorry you were left feeling there was no way to get clarity or support before deciding to move your policy. That’s not the experience we want for our long‑standing customers, and your feedback about accessibility and transparency is really important.
We're glad to see you were able to find alternative cover that suits your situation for now, though it's disappointing to see we weren’t able to provide that for you at the time. The £50 incentive was intended as a thank‑you for your loyalty, but I appreciate it didn’t address the core issue you were facing.
If you ever do decide to take another look at us in future - especially once your circumstances change again - we’d be more than happy to help make the process smoother.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
They made the procedure straight…
They made the procedure straight forward which I always appreciate.
10 April 2026
Reply from Quotemehappy.com
Straightforward and stress‑free Sue? That’s exactly what we like to hear! 😄✨
Thanks for the shout‑out - we’re always aiming to keep things simple and smooth for you. 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Is easy to set up details and easy to…
Is easy to set up details and easy to get a good quote
10 April 2026
Reply from Quotemehappy.com
Love to hear it Mario - easy setup and a great quote? That’s the kind of smooth sailing we like! 😄✨
Thanks for choosing us - we’re always here to keep things simple. 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Terrible customer service
Terrible customer service - my son was away at Uni and despite being told this they cancelled his insurance claiming APP mismanagement, impacting his ability to get any other insurance elsewhere. Impossible to talk to a real person to resolve, multiple emails ignored, live chat couldn’t help.
10 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Clare,
Thank you for taking the time to share this, we're sorry for the experience your son has had.
Having a policy cancelled while he was away at university - especially after you’d already made us aware of his situation - is understandably extremely stressful, and I can see why you feel let down.
Being unable to speak to a real person to resolve this, having emails go unanswered, and being told that live chat couldn’t help is simply not the level of support we want anyone to experience. And I completely understand your concern about the impact this has had on his ability to get insurance elsewhere - that’s not something we ever want to leave a customer dealing with on their own.
So we can get you some further help, please do get in touch via the means below.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Further to my previous post in which…
Further to my previous post in which Quote me Happy kindly responded advising me to follow the link they provided. I tried and still unable to contact anyone.
It’s sad the only way to contact you is through Trust Pilot. So frustrating. Can you please supply a straightforward email address please. Thank you
10 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Mrs Clarke,
Thanks for getting back in touch, and I’m really sorry you’re still having trouble reaching us - we completely understand how frustrating that must be, especially when you’re just trying to get support.
The email address for the team is Team@quotemehappy.com and they will be able to assist you further.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Happy with the quotation so decided to…
Happy with the quotation so decided to stay with Quotemehappy.com I did get other quotes and they were competitive, easier to stay put!
9 April 2026
Reply from Quotemehappy.com
Great to hear Valerie, sometimes sticking with the familiar is the winning move! 😄✨
Glad the quote hit the mark again, and we’re happy to have you staying with Quotemehappy.com. Thanks for choosing us! 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
worst company i’ve ever had in my life…
worst company i’ve ever had in my life would never ever recommend never get back to you cancel for no reason give fees
12 March 2026
Unprompted review
Reply from Quotemehappy.com
Hi Kyle,
We’re really sorry to read this and understand how upsetting the experience has been for you.
At QuoteMeHappy, our motor policies are designed to be digitally managed, which means support is mainly provided online rather than over the phone. We know that won’t suit everyone, and we’re sorry if this made it difficult for you to get the help you needed when things didn’t feel right.
Policy cancellations and any related fees only happen in line with the policy terms, but we appreciate that when communication hasn’t been clear or timely, it can feel as though it’s happened “for no reason”. That’s understandably frustrating, and we’re sorry you’ve been left feeling this way.
If you’d like us to look into what happened and check everything was handled correctly, you can get in touch with us here 👉 https://www.quotemehappy.com/contact-us/
Thanks for taking the time to leave your feedback. We do take comments like yours seriously and use them to keep improving how we support our customers.
Appalling customer service
Appalling customer service, you can't speak to anyone! My son's policy with black box cancelled due to 'ap misuse; which is disgraceful. Told them on several occasions that there is no 'misuse', the car was not being driven. They now have the audacity to charge me £50 admin, disgraceful avoid!
7 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi,
We’re really sorry to read this and can understand why you’re upset – especially when it involves your son’s policy.
For our black box policies, the app is an essential part of the cover. It lets us see when the car’s being driven and helps keep the policy valid. If the app stops working or looks like it’s been misused, the policy terms can mean cover is cancelled – even if the intention was not to drive. We know that can feel unfair, particularly if you believe there was no misuse, and we’re sorry this wasn’t clearer or easier to resolve.
The £50 charge you mention is a standard administration fee set out in the policy terms when a policy is cancelled as well as a proportionate deduction for the time you've been covered. We appreciate that doesn’t make it feel any less frustrating in this situation.
QuoteMeHappy is designed to be digitally supported, so phone contact is limited – we know that isn’t ideal for everyone. If you’d like this checked again or want the decision reviewed, you can get in touch with the team via our online contact options below.
We’re sorry this experience has been such a negative one, and we do appreciate you taking the time to share your feedback.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
Great service
9 April 2026
Reply from Quotemehappy.com
Thanks for the snappy review Sallie!
We love this, great to have you with us again this year! 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Same old annual nonsense
Same old annual nonsense, my renewal was raised by over 30%, so I am forced to apply for new cover - same car, same person. but as'new' customer cheaper quote, due to the changes in the quote questionaire I am 'guided' to taking on new add ons which were included last year, still cheaper than remewal!
The sad thing about this pantomine is that I actually like QMH as an isurance company, when I've claimed in the past they have been 1st Class, but quite obviously someone higher up in the food chain has a compensation plan that benefits him/her by gouging loyal customers, whether intentionally or by the belief that its customers are morons!
9 April 2026
Reply from Quotemehappy.com
Hi Terry,
Thanks for taking the time to leave such a detailed review. We’re confident in the service we provide, and we want to be clear and upfront with you.
You’re right to question a renewal increase of that size – no one should just accept a price jump without understanding why. Renewal prices can change because of wider market factors, claims costs and risk data across the industry, even when your personal details stay the same. That said, we know how frustrating it feels when a fresh quote comes out lower, and we don’t underestimate how that looks from your side.
We also want to address your comments around loyalty. At QuoteMeHappy, we don’t take customers for granted. Our pricing and journeys are designed around risk and regulation, not incentives to penalise long‑standing customers. When something doesn’t land right, we want to hear about it – because confidence comes from being willing to listen and improve.
What really stands out to us is your comment about claims. Hearing that you’ve found us first class when it’s mattered most is something we genuinely stand behind, and it’s a strong reflection of what we’re about.
We appreciate the honesty, and we’re confident in the value and support we offer. Feedback like this helps us keep challenging ourselves to do better – especially when it comes to renewals.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
Really difficult to make payment
Really difficult to make payment
Do you want my custom or not?
I nearly abandoned and went elsewhere
Too much detail on page with really hard to find boxes to tick / un-tick
Awful website design, you deserve to loose custom
9 April 2026
Reply from Quotemehappy.com
Hi John,
Thanks for sticking with us and for being so honest about your experience ⭐️
We’re really sorry the payment journey felt frustrating and nearly put you off – that’s not what we want at all. Your comments about the page being cluttered and the tick boxes being hard to find are really valuable.
If you’re happy to share a bit more, we’d love to understand which stages felt hardest, so we can feed that back to our customer journey team. You can pop us a private message on Facebook (just search for Aviva) and quote reference #153270, and we’ll make sure your feedback is passed on for review.
Thanks again for taking the time to tell us – it genuinely helps us improve.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
I had to try several times before I…
I had to try several times before I could renew my policy
9 April 2026
Reply from Quotemehappy.com
Hi,
Thanks for the 4 stars ⭐️ and for sharing your experience with us.
We’re sorry it took a few attempts before you could renew – we know that can be frustrating when you just want things done quickly. We appreciate you sticking with it, and your feedback helps us spot where the journey can be smoother. 🚗
If you ever run into any issues again or need a hand, we’re here to help.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
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