Stylio - Personal AI Stylist Reviews 

106
•
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were unhappy with their experience overall. Consumers frequently mentioned billing issues and difficulties trying to cancel active memberships, noting that renewals persisted despite multiple cancellation attempts. People also expressed deep frustration with the virtual try-on features and clothing recommendations, stating that the suggested styles completely missed their personal profiles, sizing, and actual needs. Though some customers faced billing issues, a few people still found it quite entertaining to test out different outfits and discover nice clothing pieces for their daily wardrobes. However, some customers also noted that the platform provided useful insights into color profiles and how to coordinate different garments together.

What people talk about most

Subscription

Clients share negative opinions on subscription processes, frequently reporting frustration over unexpected... See more

Payment

Consumers find payment to be frustrating, expressing deep dissatisfaction over unexpected recurring charges... See more

Product

People report negative experiences with product, noting that reviewers often receive clothing suggestions... See more

User experience

Customers consistently note ambiguous experiences with user experience, as people find the platform helpful... See more

Cancellation

Customers experienced significant dissatisfaction regarding cancellation, reporting that it is nearly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The content of clothing suggestions is really senior-people orientated, I would say for ladies 70+. Not inspiring at all. Also, I was charged for a month which I never ordered. They have refunded the... See more

Company replied

Rated 1 out of 5 stars

This is fraud. You charged my credit card even though I clearly cancelled the automatic renewal and the subscription. Your advertisements do not accurately represent what you actually offer within... See more

Company replied

Rated 1 out of 5 stars

I signed up for a week trial and after looking at what styles they offer I decided to cancel on day 2, it’s impossible to find where to notify them of my cancellation since I did it through their app,... See more

Company replied

Rated 1 out of 5 stars

I ended up with two charges due to a fraud alert from my bank which I have been unable to cancel. Now I cannot access either of the two subscriptio s that I paid for and neither is visible in Google S... See more

Company replied


Company details

  1. Stylist

Written by the company

Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.


Contact info

2.0

Poor

TrustScore 2 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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2.0

All reviews

(106)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Syrup is different from other apps I’ve seen!

I have looked at other clothing apps. They just want to sell you clothing from the “get go”. Although that may happen, I am learning a lot about how to use colors an textures that match my color palette, body type, and style preferences.

25 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Kara, thank you for giving Stylio a try. We truly hope the app helps you see your wardrobe in a new, inspiring light. If you ever need guidance, please know we’re always here to help at support@stylio.fashion.

Rated 5 out of 5 stars

Really love the app

Really love the app, Stylio really helped me understand my style and put together a capsule wordrobe, the best stylist app I've so far.

25 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Nina, we’re so glad Stylio is helping you feel more confident and organized with your wardrobe choices. Thank you for sharing your experience. 🩷

Rated 4 out of 5 stars

I truly wanted to learn how to dress my…

I truly wanted to learn how to dress my changing body (menopause) so I was willing to pay for a number of weeks. I've also loved the idea of having a capsule wardrobe, so it's been good to help me clear items from my closet and dressers. Just wish we could enter clothes we have and it would build a capsule around them.

25 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Amy Elizabeth, thank you for the rating. Our goal is to help you feel truly confident in your personal style, and we’re so pleased to know that Stylio is making a positive difference for you. ✨

Rated 1 out of 5 stars

This site is a total scam

This site is a total scam. I did a trial once and got charged repeatedly a week later. I checked the app, and it shows that 3 different plans didn't appear before. I've been charged for all 3 plans and haven't received any emails. I cancelled my card, sent them an email, and my bank is disputing all 3 transactions that I never consented to.

24 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Rosa, thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.

Rated 5 out of 5 stars

I love being able to try on clothes…

I love being able to try on clothes without going anywhere. I can find similar things in my closet and buy those i don't have to complete a look. Most looks are for younger women but I like a lot of the styles.

24 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Susan, we’re so glad Stylio is helping you feel more confident and organized with your wardrobe choices. Thank you for sharing your experience. 🩷

Rated 5 out of 5 stars

This app so helpful

This app so helpful! And it's amazing that I can apply capsule looks on my me!

22 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Alyona, we’re so glad Stylio is helping you feel more confident and organized with your wardrobe choices. Thank you for sharing your experience. 🩷

Rated 4 out of 5 stars

Nice outfits

Nice outfits, found some pieces from Zara, that actually work for my wardrobe.

1 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Darya, thank you for your support. We’re dedicated to making Stylio a polished companion for your style journey, and we truly value you taking the time to share this.

Rated 5 out of 5 stars

Great goods from great venders...

Very patient folks. It's entertaining to "try on" outfits and see how they would look on me. I haven't ordered yet, but I will shortly. Look like quality goods and good brands...even space for Amazon!

21 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Linda,

Thank you so much for sharing this — so glad you're enjoying the "Try On" feature and finding the brand quality appealing!

Whenever you're ready to order, we hope you love what you pick. Let us know if you have any questions along the way!

Rated 1 out of 5 stars

Complete scam!!!

Complete scam!!!! Stay away from this "company"!!! They are deceptive and neglectful.

21 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Monica, we're here for you.

To make sure we get this sorted out quickly, please drop us a line at support@stylio.fashion. Our team will be happy to take care of it for you personally.

Rated 1 out of 5 stars

Typical scam

I see I'm not alone in poor opinion. After I answered all the questions, and got to the end of the evaluation, there was a summary showing where I am now and where I'll be in some time period. Mine said I utilize 30% of my wardrobe, when my answer was 75%. The other 2 topics in the final, PROFOUND evaluation were complete b.s. too. Scam.

20 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Megan,

Thank you for the detailed feedback, and we're sorry the evaluation results didn't accurately reflect your answers — that's not the experience we want.

We'll look into this as a potential technical issue with the assessment. Please reach out to us at support@stylio.fashion with details on the specific discrepancies you noticed, and we'll investigate this further.

Rated 1 out of 5 stars

AVOID!!

I was extremely disappointed in my experience. I signed up for the 28 day program and canceled it before the 28 day package ended. This was not a free 28-day trial or a plan they charge you for after the 28 days are over. I paid up front for the 28 days.
The majority of the outfits were things I'd never wear. I would explain what I didn't like and why I disliked the suggestions when I was prompted to do so, but was continuously sent ideas for my capsule that again, I wouldn't buy.
I canceled, confirmed the cancelation and would go on the app to see if I was still being sent outfits, but it said my plan had ended and I'd need to sunscribe if I wanted to restart. I did not. I did this several times with the same results. However, today, I was charged $39 for my subscription that ended weeks ago, that I did not renew. I requested a refund via email (per the website's instructions), but it bounced back undeliverable. I cannot locate a phone number. I will also dispute this with my bank.
I'm very irritated by this whole process and wished I had read the reviews. Do not be deceived and I DO NOT RECOMMEND. Actually, I recommend you avoid!

18 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Bea,

We're really sorry to hear about this experience, especially with the styling not matching your preferences despite your feedback, and the unexpected charge after cancellation. Please reach out to us directly at support@stylio.fashion with your account details so we can investigate this charge and get it resolved for you.

Rated 1 out of 5 stars

Decietful charges.

Like other reviewers, I signed up for one week for $6.93. I was charged $38.95. Contacted Stylio and the replied that no, I signed up for a month. They refused any reimbursement.
Stay away from Stylio!

15 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello!

We're sorry to hear about this confusion. To clarify: the $6.93 was for the initial trial period, which then renews at $38.95 per the terms displayed at signup — this reflects an ongoing subscription rather than a one-time payment. We understand this wasn't clear enough at the time, and we're sorry for the frustration this has caused.

Rated 1 out of 5 stars

Do not take the quiz for Stylio!!

Do not take the quiz for Stylio!!! I’m not sure how it happened but they are charging my credit card $38.95 as a reoccurring monthly fee that I did not sign up for! I am trying to cancel this now. I have no idea who to contact and my credit card company has reversed the charges. I have no emails from Stylio and if I was interested in using the service, I have no account to do so??? Scam!!!

27 July 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Cathy, we’re sorry for any frustration the cancellation process may have caused. Our goal is to make Stylio feel supportive at every stage, so if you need a hand with your subscription, please reach out at support@stylio.fashion. You can also do it yourself in Settings → Manage Subscription, but we’re more than happy to take care of it for you personally.

Rated 1 out of 5 stars

Even One star is a lot for this

Even One star is a lot for this.
I did not subscribe, and its trying to charge 39.99 and 38.95 for no reason. This is definately a scam and must havenpulled a lot of money from people. I can log in or find email for customer support either.

8 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Kyra, thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.

Rated 1 out of 5 stars

I would like to clarify one important…


I would like to clarify one important point.

You state that two separate subscriptions were created and that one of them may have simply been forgotten about. However, this is exactly what I find concerning.

I cancelled my subscription immediately after purchasing Stylio because I realized that I did not want or need the service. I believed that I had cancelled my subscription completely.

If two separate recurring subscriptions were created during the same checkout process, it was not clear to me that I was agreeing to two separate subscriptions with separate recurring charges and separate cancellation requirements.

I also could not see these subscriptions in my Apple Account under Subscriptions, which reinforced my understanding that there was no active subscription remaining.

I would therefore appreciate a clear explanation of:

1. Why two separate subscriptions were created during my purchase;
2. Where exactly during the checkout process I was informed that I was subscribing to two separate recurring plans;
3. Why each subscription required a separate cancellation;
4. What exactly Plan 1 and Plan 2 were, and what I was charged for each one.

I am not disputing the original payment. I am specifically asking about the August 14 charge, which occurred after I had already cancelled the subscription and believed that there were no active paid subscriptions remaining.

I appreciate that one payment has already been refunded. I am asking Stylio to reconsider the remaining €17.47 charge in light of these circumstances.

I would appreciate a transparent explanation of how the two subscriptions were presented and authorized at checkout.

13 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Надежда Белик,

Thank you for sharing your experience. We're sorry this didn't work out for you. Please note that we always show a clear notice about subscription renewal on the purchase screen, for both Premium plans and free trials.

We've since sent you a full explanation via direct message and, as an exception, refunded a portion of the charges. For future reference, cancellations can be managed directly within the app, and we do encourage customers to review the renewal terms at checkout.

If there's anything else we can help with, please reach out to us at support@stylio.fashion.

Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. I ordered the trial for $6.93 and soon had over $100.00 in charges on my account. I can’t get anyone to refund me.
Also, the site is useless.

10 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Susan! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). If you need help with canceling, please get in touch with us at support@stylio.fashion, and we'll provide you with the instructions you need.

Rated 1 out of 5 stars

It is impossible to cancel an account

It is impossible to cancel an account! They keep charging me $38.95 per month and I can't log in to cancel. Do not work with this company!

8 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hello Ani. We are sorry for inconveniences! Please note that you can manage or cancel your subscription through the app's profile settings at any time. If you purchased it through App Store/Google Play, please cancel it individually from your active subscription list. If you need help, please reach out to us at support@stylio.fashion with the subject line "Stylio.Review," and we’ll prioritize your request to resolve this issue as quickly as possible.

Rated 1 out of 5 stars

Very deceptive practices

Very deceptive practices
I joined for a week for 6.93. Add-ons popped up that did not give me an option to decline. I immediately contacted them after I saw the charge. Eva was very argumentative. I showed the charges. She kept trying to get me to keep the account. Even lying about the process. Finally after I said no because they were deceptive and misleading she said I couldn't get a refund because I didn't meet their qualifications after SHE REVIEWED the policy. Not the customer 😕. My bank is disputing it. Do not entertain. It is foreign scam. Also from the beginning it said I didn't have an account yet it charged twice a she was able to see an account I couldn't . It's a definite SCAM!!

4 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Dear DeAnne,

We're really sorry to hear about this experience, and especially for the frustration of feeling unheard during your conversation with our team — that's not the interaction we want anyone to have with us.

We want to clarify: our refund decisions are based on our Terms of Use, which apply equally and transparently to every customer — it's not something reviewed or decided arbitrarily by an individual agent, but rather whether a request falls within what those terms outline as eligible.

We understand this doesn't make the overall experience feel any better, especially with the add-on charges and account confusion you described. I'm sorry for all of the frustration this has caused you.

Since your bank is already reviewing the dispute, we'll continue providing any information needed to support that process. Please let us know if you have any other questions in the meantime.

Rated 1 out of 5 stars

This is such a scam

This is such a scam. They take your cc information and charge you even after I canceled it the same day. I sent them a message and I am still waiting to hear back from someone. There’s no one I can speak to, my cc company I can’t go anything until the charge goes from pending to permanent. I have proof of the cancellation, this a Korean company and all the want is your money. I would think twice or ten times before I ever do this again. I want my charges reversed. Just to let everyone know they did reach out to me. They don’t reverse charges. They’ll offer you free service. No thanks. Calling the BBB

3 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi Helen, thank you for taking the time to share this. We know how important clarity is when it comes to billing, and we want every step — including cancellations — to feel straightforward.

We've already reached out to you directly to go over the details of your plan, and we're looking forward to continuing that conversation there. Thanks again for your patience while we sort this out together!

Rated 1 out of 5 stars

Awful site.

Poor interface, non existent customer support. Attempts to cancel ignored and automatic charges continue. Avoid at all costs!

1 September 2026
Unprompted review
Stylio - Personal AI Stylist logo

Reply from Stylio - Personal AI Stylist

Hi there, we’re sorry for any frustration the cancellation process may have caused. Our goal is to support you at every stage, so if you need help with your subscription, please reach out to support@stylio.fashion. You can also do it yourself in Settings → Manage Subscription, but we’re more than happy to take care of it for you personally.

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