Quingo Scooters Reviews 

547
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the scooters for their excellent quality, robust build, and comfortable, adjustable designs, which significantly enhance their independence and quality of life. Many people highlight the staff as knowledgeable, friendly, and supportive, providing thorough explanations and helpful home demonstrations without being pushy. The service, including after-sales support and detailed product explanations, is consistently described as excellent, contributing to a positive overall user experience. However, some customers also noted concerns regarding the product's weight and bulkiness, making it difficult to transport, and experienced discomfort due to a lack of suspension or issues with accessories like mirrors. A few other people also felt that sales interactions could be pushy, and reported problems with communication, slow repairs, or difficulty obtaining parts.

What people talk about most

Product

Consumers find the product to be positive, with many expressing that the scooters have dramatically improved... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the exceptional and very... See more

Quality

Customers had positive experiences with quality, often describing their mobility scooters as stable, useful,... See more

User experience

Reviewers mention positive feedback about user experience, with many loving their Quingo from beginning to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My scooter has dramatically improved my life. It makes shopping so much easier, going out to cafes and galleries and visiting friends. My disability was closing down my life; my scooter has opened... See more

Company replied

Rated 5 out of 5 stars

Found all the information I was given is correct 👍 No sales Pitch no fancy words to get a sale The actual scooter is brilliant it’s Tour does 55 miles on a charge and it did just what they said I... See more

Company replied

Rated 5 out of 5 stars

I test drove a Quingo ultra today and promptly placed my order with Kim who had helped me so much with advice as I drove it. It is absolutely amazing and I am looking forward to receiving mine in a... See more

Company replied

Rated 1 out of 5 stars

Worst scooter experience ever. The scooter was very expensive, but very hard to ride on with no front suspension. Steering on corners feels unsafe. because it is actually a 3wheel scooter with outride... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

Written by the company

Quingo are the only 5 wheel mobility scooters in the world. With worldwide patented Quintell™ Technologies, such as our Feet Forward Adaptive Footplates, KerbMaster™ powered anti-tip and anti-beaching system, Active Tri-Wheel steering, fully adjustable seats and tillers our scooters offer up to 80% more foot space than 4 wheel models and far greater stability than 3 wheel scooters. With five models in the range and one powered wheelchair we cover most mobility needs. From our take part Ultra car boot portable model, our self-loading Flyte, to our 8 mph road legal Plus, Vitess 2 and Toura 2 models you we are confident we have the perfect mobility device for you. Our scooters offer the unique ability to mount or descend from kerbs safely at up to a 45° angle. No other scooter offers more stability, manoeuvrability, comfort. Safety built in.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(547)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely safe scooter

Everything was explained very well.
The representative was very polite and I didn’t feel any pressure to buy.

17 June 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you

Rated 5 out of 5 stars

Great service, great product

A really smooth process from seeing the TV advert, showing interest, the delivery and using the scooter on a daily basis.
The product is extremely good and does what it says in the catalogue.
It's slightly more expensive than most of it's competitors but it's well worth the additional cost.
I would comfortably recommend the product to anyone looking to buy from Quingo

13 June 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Scooter

Great and very courteous sales person. Also good instruction and demo off all the scooters

4 April 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

At every point Quingo were exceptionalonal

At every point Quingo were exceptional. All the staff were so helpful. The engineer that delivered my Quingo gave me all the time I needed to get used to riding it. When he left I felt confident to continue independent life with my Quingo.

11 June 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Scooter Hire Renewal

I have renewed my scooter hire agreement for another 2 years. The team were polite, professional and all very helpful. It made the process easy for me. I am looking forward to getting my new scooter next week as I very much rely on it to get out and about.

5 June 2025
Unprompted review
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Worth the extra expense to get a decent scooter

Everything was explained to me, then I got to do a test drive. I liked the way it was easy to operate, plus the addition of a seat belt and rear view camera which I find very helpful. I am gradually getting used to it. Very pleased.

22 May 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Great service -Great scooter

I was very impressed by the professionalism of the Quingo staff both on the phone and in person..the scooter has proved to be everything I had hoped for

22 May 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

It was an enjoyable experience

The salesman was well informed and was very thorough. I test drove the scooter with him walking alongside. He explained all the features and answered all my questions satisfactorily.

1 March 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Freedom

I can’t believe how much having an all terrain scooter has changed my life. I can get to the local shops, including a post office and cafe. I can also go to the local Morrisons and do a personal shop. I can also get to visit one of my daughters. In all these journeys over diabolical footpaths and roads I feel completely safe and in control

20 May 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

Rated 5 out of 5 stars

Excellent Product and Service

The Quingo scooter I purchased is excellent and fulfils all my needs and requirements. It is easy to operate and is a quality product. The engineer who delivered the scooter explained all the functions and did not leave until I was satisfied that I could operate the scooter safely.

20 May 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you enjoy your scooter.

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