The website is not clear to someone starting off. Language used is obscure. Contact with the company I.e is it quilter invest or not. Telephone no not available to quilter invest. Irritating as hell... See more
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I emailed just as they were closing on Friday but still received an immediate response. When the issue remained other solutions were suggested which worked The very helpful Joy stayed for over an... See more
Company replied
Wombat is super simple to use. I'd never invested before and opened an account with Wombat to try it out casually at first. Wombat has given me more confidence and even though a lot of reviews menti... See more
Company replied
Where most support teams would leave the users query at a cliffhanger. Wombat's support team stuck with me right through the end all the way until a satisfactory conclusion was met. They explained the... See more
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Company details
Written by the company
Quilter Invest makes investing more accessible, giving you one simple platform to save and invest in a way that works for you. Choose from a wide range of investments, including UK, EU and US shares, ready-made funds, and tax efficient accounts such as Stocks & Shares ISAs, Junior ISAs, SIPPs and General Investment Accounts, all in one place. Prefer a straightforward option? Our MyGoals funds offer a choice of risk levels, so you can select an investment approach that matches how much risk you’re comfortable taking. You stay in control, with flexible tools that make it easier to invest regularly, manage your money, and build a portfolio over time. Investing involves risk. The value of your investments can fall as well as rise, and you may get back less than you invest. Quilter Invest does not provide investment advice. Tax treatment depends on individual circumstances and may change. Charges Apply.
Contact info
United Kingdom
- support@quilterinvest.com
- quilterinvest.com
4.2
Great
514 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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A good idea but at the moment it's a…
A good idea but at the moment it's a work in progress. I had an investment that didn't show properly, tried to put it in again and some how ended up in negative funds so have ended up covering the debt... And now have to wait for an "instant" payment... That's not instant. Fingers crossed these are teething problems because I like the format and the app.
Edit - This appears to have been resolved, and was done so quickly :)
2 August 2022
Reply from Quilterinvest
Hi Scott, we're sorry you have experienced some issues with the app. Please contact us at support@wombatinvest.com and we will do our best to get these issues resolved for you ASAP.
Kind regards,
Wombat Team.
Reply from Quilterinvest
Thank you for taking the time to leave us a 5 star review Simon! We're so glad you are enjoying our app and the Wombat experience. If you do ever need assistance you can reach us at support@wombatinvest.com.
Best wishes,
Wombat Team.
New customer, round ups, £20 offer
Recent new customer. Round ups feature don't currently work for me, but very good customer service in comms. Was eligible for and received £20 offer promptly. So I'm happy thus far
26 July 2022
Reply from Quilterinvest
Hi Nicholas, thank you for taking the time to leave us a review; we're delighted that you are happy with the service you have received from our customer services team. Our dev team are aware of the issue surrounding round ups and are working very hard to get it rectified. We do not yet have an ETA on the fix but are hopeful that this will be in the very near future.
Best of luck with your investments!
Wombat Team.
Great platform
Great platform and very easy to get along with. Would highly recommend it.
26 July 2022
Reply from Quilterinvest
Hi Damien, thank you for leaving us such a wonderful 5 star review. Have you heard about our refer a friend scheme? If you recommend Wombat to your friends and family and they sign up using your unique referral link, then you get a £10 referral reward and they get the £20 welcome bonus. You can earn up to £500 by referring up to 50 friends.
If you ever need assistance you can contact us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Reply from Quilterinvest
Hi Venetia, thank you for taking the time to leave us a 5 star review, Wombat was designed with beginner investors in mind so feedback like yours is amazing! Have you heard about our refer a friend scheme? If you recommend Wombat to your friends and family and they sign up using your unique referral link, then you get a £10 referral reward and they get the £20 welcome bonus. You can earn up to £500 by referring up to 50 friends.
If you ever need assistance you can contact us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
New investor
Easy to setup investment. Too early to give a thorough review but wombat seem easy to deal with so far
22 July 2022
Reply from Quilterinvest
Hi David, thank you for taking the time to leave us a review: we appreciate your feedback! Have you heard about our referral program? If you share the good news about Wombat with your friends and family and they sign up using your unique referral link they get a £20 welcome bonus and you get a £10 referral reward. If you have any questions you can reach us at support@wombatinvets.com.
Best wishes.
Wombat Team.
Was nice and easy to set up and invest…
Was nice and easy to set up and invest really happy now hopefully make some great investments
22 July 2022
Reply from Quilterinvest
Hi Ian, thank you so much for taking the time to leave us such a detailed and positive review about the beginning of your Wombat journey. If you have more feedback or ever need assistance - you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
Reply from Quilterinvest
Hi Edward, thank you so much for leaving us such a positive review about your account registration. We would love to hear your thoughts as you progress along your Wombat journey - you can reach us at support@wombatinvest.com if you have any feedback for us.
Best of luck with your investments!
Wombat Team
Wiser to know the terms and conditions…
Wiser to know the terms and conditions of each trade
19 July 2022
Reply from Quilterinvest
Hi Ayomide. Thank you for taking the time to leave us a 4 star review, we really appreciate it. If you ever have any questions about trades we would be happy to hear from you; you can reach our customer service team at support@wombatinvest.com.
Best wishes.
Wombat Team.
Nice investment app
Nice app - pleasantly straight forward application process. Good investment opportunities.
19 July 2022
Unprompted review
Reply from Quilterinvest
Hi Simon. Thank you for taking the time to share your thoughts on Wombat; we're delighted that you are enjoying your Wombat experience. If you ever need assistance you can reach our customer service team at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team
A good investing platform to use
16 July 2022
Reply from Quilterinvest
Hi Jack. Thank you so much for taking the time to leave us a 5 star review! If you have more time we would love to hear more of your feedback about what makes our app so good? You can reach us at support@wombatinvest.com. Don't forget to share the good news about Wombat: if you send your unique referral link to friends and family and they sign up, they receive a £20 welcome bonus and you will also get a £10 referral reward.
Best of luck with your investments!
Wombat Team.
Very easy and quick to use even got my…
Very easy and quick to use even got my partner doing it
15 July 2022
Reply from Quilterinvest
Hi Ruth, thank you so much for taking the time to leave us a 5 star review; we really appreciate it! It's great to hear that you are enjoying the app and have referred your partner as well! If either of you ever need assistance you can reach our customer service team at support@wombatinvest.com. Wishing both of you the very best of luck with your investments.
Kind regards,
Wombat Team.
Just got started looks like could be fun investing.
Just got started good web site still learning, plenty of information there.
13 July 2022
Reply from Quilterinvest
Hi Susan, thank you for leaving us a 5 star review, we appreciate your feedback and are really glad that you are enjoying your Wombat experience so far. If you ever need anything you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Simple to invest and understand
8 July 2022
Reply from Quilterinvest
Hi Paul. Thank you so much for taking the time to leave us a 5 star review. If you ever need support with your account please email our customer service team at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Great platform nice range of products…
Great platform nice range of products easy to use good account opening offer.
6 July 2022
Reply from Quilterinvest
Hi Pushpaben, thank you for leaving us a 5 star review; we're really glad that you are enjoying your Wombat experience. If you ever need assistance with your account you can reach our customer service team at support@wombatinvest.com. Best of luck with your investments!
Wombat Team.
Good platform easy to use.
6 July 2022
Reply from Quilterinvest
Hi Jayesh, thank you for leaving us a 5 star review. If you ever need support with your account you can reach our customer service team at support@wombatinvest.com. Best of luck with your investments!
Wombat Team.
You cannot get your money out of it …
You cannot get your money out of it your nft are not worth anything worst app ever don’t do it trough wombat take bitvavo only one I am happy with
3 July 2022
Unprompted review
Reply from Quilterinvest
Hi Christiaan. If you need assistance making a withdrawal please contact our Customer Service Team at support@wombatinvest.com and we will be happy to assist you. We would also be happy to provide any assistance you need to help you along with your Wombat investment journey.
Best wishes.
Wombat Team.
Reply from Quilterinvest
Hi Robert, thank you for leaving us a 5 star review, we appreciate your feedback and are really glad that you are enjoying your Wombat experience. If you ever need anything you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Absolutely genuinely awesome
Absolutely genuinely awesome, starting with the
Free bonus cash was the reason I tried this is app
And have not looked back. Thanks wombat
⭐️⭐️⭐️⭐️⭐️
30 June 2022
Reply from Quilterinvest
Hi John, thank you for taking the time to leave us such a lovely review. It's wonderful to hear that you joined up for the promo bonus but have continued to use Wombat because our app is awesome! If you ever need anything you can reach us at support@wombatinvest.com.
Best of luck with your investments!
Wombat Team.
Easy to use
Easy to use. Loaded and set up in minutes able to make the first deposit same day and place the order for the first purchase within a few hours of the deposit. How long the trade takes to go through does vary, you get an email to confirm when it’s done.
26 June 2022
Reply from Quilterinvest
Hi John, Thank you for the wonderful review, this makes us very happy! :) I can see from your account that you have a standard stocks and shares ISA with us; this account trades once a day at 3pm. You might be interested in our Instant GIA account? This account trades between 2:30 and 9:30pm (US stock market but UK time) This would give you more flexibility around when you trade? We will also be introducing an Instant ISA in the near future as well: so look out for information from our marketing team about this as it's going to be very exciting! If you ever need anything please contact us at support@wombatinvest.com.
Best of luck with your investments.
Wombat Team.
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