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Rated 5 out of 5 stars

this was my 2nd order and I cannot fault your service & your speedy shipment HOWEVER I just sent a complaint to Royal Mail as they seriously messed up. My parcel was dropped off at another addres... See more

Company replied

Rated 5 out of 5 stars

It was really easy to find what I wanted, the price was better than what I had been paying at a retailers six miles away so there was an added cost for petrol and it came within less than a week, no d... See more

Company replied

Rated 5 out of 5 stars

Decent website, price, and swift delivery. Pity they didn't have all I wanted in stock, but obviously that could happen anywhere, and I couldn't find the lemon and lime teabags anywhere else anyway. T... See more

Company replied

Rated 5 out of 5 stars

Having run out of my supply of Allicin Max I quickly reordered and received them promptly as usual . I feel that a daily dose keeps infection at bay and have recommended them to several people one of... See more

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

It took eight days for my food order to…

It took eight days for my food order to arrive! I was really dependent on this order as I'd just arrived in the country and if I had known it would take this long, I would certainly have ordered elsewhere! And when I enquired about the order, I kept being told it was about to be shipped but then it still didn't come. I'd say this is really unacceptable for a food order.
Update: Dan did send me a discount voucher which I used on my next in-store purchase which was very satisfactory and the staff were very friendly and helpful.

30 July 2025
Unprompted review
Quickvit logo

Reply from Quickvit

Hi Nadia,

Please accept our apologies for the delay with your order. There was a small hold-up on our end, which was unfortunately compounded by Royal Mail taking longer than expected to deliver your parcel.

Our standard delivery time is usually around 48 hours from the time of ordering, so we’re sorry your experience didn’t meet our usual standard.

As a gesture of goodwill, I’ve sent you a discount code, and I really hope you’ll give us another chance to make things right.

Thanks for your understanding, Daniel

Rated 1 out of 5 stars

Item still not shipped and no updates

Ordered cocoa nibs five ago, order still not shipped and no update from company. Have emailed two days ago but no reply whatsoever. Worried I won’t get my item.

Update: they got in touch to say the item will be shipped shortly. Then I got a tracking number. Then without communication pr notice I was refunded and never received the product. Disappointing.

21 March 2025
Unprompted review
Quickvit logo

Reply from Quickvit

Hi there, apologies for the delay, we are due to ship your order tomorrow and have emailed you with further details.

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