queramic.com Reviews 27

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Go to another shop before this one. Poor customer service

I made a call to ask for a solution about the tile we received that doesn't have the same size. They were from the factory ceramica ribesalbes, serie Antigua. The tiles were in the same series of the same factory but 2 different colors blue and white. Almost all blue tiles are 1mm o 2mm bigger than the white tiles, the 1mm we can accept but the 2mm one, no. And imagine when you build it, in the end, accumulate for 10m2 or more? Moreover, the tiles wasn't cheap. First, the reception was nice and listen to me but then José was the technical guy (i think) explained to me that IT´S NORMAL. And even told the constructor I hired was "you're constructor and didn't know this?". And tell us that IT'S NORMAL so we should make extra effort and time to build his NORMAL tiles. If it's normal to have different sizes so why in the shop when we were there they told us to pick the same series of tiles to avoid having this problem of mixing tiles color? I'm not satisfied and couldn’t do anything because he said it's NORMAL and we should know it. I give them a solution for clients like me, put a note in each of their products so they won't have a call and a bad review like this.

7 March 2022
Unprompted review
Show reviews in all languages. (27 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look