Queendancer Reviews 

My daughter bought a dress off this website. It arrived looking nothing like what was on the website. I sent it back by An post to an American postal address.They said they never received it. I couldn't track it with An post. It was never returned to me either. So I'm out of pocket by €150. I would never buy anything from queendancer again

I WOULD GIVE THEM NO STARS!! PRODUCT WAS LATE, AND POOR QUALITY. SIZED FAR TOO SMALL AND I NOW WILL NOT GET MY FULL REFUND DUE TO THEIR TNC AND I HAVE TO PAY FULL SHIPPING TO THE USA!!!

AVOID AT ALL COST - OR IT WILL COST YOU!
I contacted the company prior to purchasing the dress to see if I was able to return it. When the dress arrived which was too big.
I had to contact the company multiple times before they replied to process the return.
It cost me almost £40 to return it, and it was not accepted and is on the way back to me.
If I want to resend it, I need to do so at my own cost, which will be another £40.
They have offered for me to keep the dress with a discounted refund a number of times, which makes me believe they don't actually want the dress returned and to issue me a full refund.
I've now had to raise this as a dispute with my bank.

PLEASE PLEASE DO NOT BUY FROM THIS COMPANY THEY ARE A CHINESE COMPANY WHO WILL SEND YOUR PRODUCT ABOUT 4 SIZES TO SMALL AND WHEN YOU TRY AND RETURN IT THEY SAY THEY ARE BASED IN TEXAS USA WHICH IT WILL COST YOU ABOUT £80+ TO SEND, THEY EVEN OFFERED ME £14 BACK IF I KEPT IT, THE DRES WAS £165.
THIS IS CLEARLY A CON COMPANY WHO ARE CONNING PEOPLE JUST READ THE OTHER REVIEWS

Bought a dress for my upcoming prom and then saw all the reviews about the website being a scam and was really stressing about it, messaged the helpline to ask about shipping updates as I hadn’t had any for about 4 days and they got back to me pretty quick, about a day or two later the dress was shipped out, the dress came in under two weeks in good condition and for a good price for a prom dress, very satisfied thank you x

Order a dress from them.
Dress was not at all like it looked on the picture, more like a rag instead of the dress.
Contacted them, they are very reticent in accepting return.

This website is a complete scam and a con. I purchased a prom dress from the website and when it came and it was poor quality and poorly made so I wanted to return the dress and request a refund. Initially an employee who goes by the name of ‘Marin’ was helpful and kind regarding my issues with dress. After I packed the dress to be sent back, they refused to go through with the return and didn’t allow refunds. I have sent dozens of emails, no response. As of now, I have lost my money and stuck with a poor quality dress that I don’t want. Please do not purchase from this dodgy website.

****DO NOT BUY FROM THIS WEBSITE*****
Absolutely awful experience, still havent received my refund for a dress that was mis sold , and when it arrived was way too small, and i proved it fell short of their sizing guide, with photos of measurements i physically couldnt get it on despite sizing up!. They have consistently offered me insulting refunds of less than 50% of the price paid, despite it not being fit for purpose. STILL trying to get my refund that im entitled to.... horrendous experience, total rip off and fraud. NO customer service at all. RIP OFF

Absolute con can’t get refund or contact anyone dress fit for bin

Beware UK buyers. Items must be returned to the USA at your expense although not stated in their return policy. Trading on a UK domain unde false pretenses.

Awful! Wish I had read these reviews before buying. Took ages for delivery and had no idea it was coming from China, no returns! Do not buy from this website!!!!

This website is a scam. It misleads you to thinking it ships within your country. Everything is coming from China, you'll pay a high shipping price which only mentions in the small print that includes an additional 12 day "processing time". My garment took over a month to be delivered. I was provided with no delivery updates. It was left on a public road outside a closed warehouse a month after purchase (due to such a late delivery being over Christmas holiday). It was never received by myself and they will not refund. If I somehow manage to locate my lost parcel, I will have to pay to ship it back.

All the positive reviews here are very clearly written by AI. This company is a scam and will take your money and if you are lucky enough to receive any goods, I'm sure the quality will be very poor and overpriced.

Don't waste your time or money.

Horrible experience! I purchased two dresses in size US 12 for $260. Im usually a US 10, sizing is completely off for US market and the dresses were very small, more like a us 6-8 size! I initiated a return immediately, they gave me such a run around make sure. you send us proof of shipment. I paid for FedEx and returned the dresses. They refunded me ONLY$190! They charged me for shipping the items initially plus a restocking fee for purchasing two dresses and returning both. So I basically lost $100 including my FedEx return postage. These ppl are here to rip you off do not order from them.

Restocking fee for an unused item with tags.
I ended up paying $70 for something I didn’t even wear. And I had to pay to ship it back.
Won’t buy from here again

Appalling service.

Delivery offered is misleading. When items finally arrived and I tried to return the customer service team offered me a £3 refund - I had spent over £80, £18 of which was for a speedy delivery which did not happen.

When I explained my situation regarding cancer treatment and the impact this had on my return of the products - I received a repeated over of a £3 refund.

Awful company. I would definitely not recommend them at all.

This is my second review I am in total disbelief at these people the emails have been going back and forth for over a week now! I have supplied EVERYTHING asked of me and every morning I wake up to another repeated request of information I have already submitted!!!!! They are asking again for photos showing original labels and sizing of the dress THERE ISNT ANY THE GARMENT ARRIVED ALL SCRUMPLED UP IN A PLASTIC BAG WITH NO LABELS!!!!! I am now in conversations with my credit card company in order to get my money back. This is the most stressful ridiculous company I have EVER had the misfortune to deal with. I get messages overnight requesting the same thing over and over again regarding the information I supplied in the first place! I CANT SEND PICTURES OF ORIGINAL LABELS OF SIZE OF GARMENT ETC BECAUSE THERE WASNT ANY ON THE SCRUMPLED GARMENT I RECEIVED!!!!!!!! DO NOT TOUCH THIS COMPANY THEY ARE DISGUSTING

Good and easy purchase
Great styles
Quick ordering

This is a Chinese site good luck in getting a refund. You have no chance
Don't bother using these you have been warned!!!!!!!!!!!!!

I was really impressed with your clothing. I didn't hesitate,went straight ahead and ordered.