Quality Quest Bikes Reviews 

Matt has been a great help with warranty repair issues.

Once we could connect to the company the support was great. To be honest, my wife is uncomfortable on the trike. She is an experienced rider, but the front basket that doesn’t track with the front tire confuses her. She doesn’t seem to want to ride it, but we will try again after we return from vacation.
I’ll have to find a nearby empty parking lot to let her practice in.
The construction and detail were very good.

Doing business with quality quest bikes has honestly been one of the best purchasing experiences that I have had. Placed an order and shortly after found that the area I live in does not permit the unit that I wanted I contacted quality told him of my dilemma and they agreed to hold the order until I could clarify the issue here. At the end of the day I had to cancel.I received my money within a matter of hours. At no time was I pushed pressured ,or hassled.real pleasure guys thank you.

The owners manual is very poor
It doesn’t even let you know that the batteries have an on/off switch. There are not hardly any instructions on his to operate Etrike. The u tube video to watch is not even mentioned. You can do must better. Thanks, Bill Darby

I was really pleased the way it was built
I have drove it 20 miles and have not had any problems it is a very nice machine

cannot set left parking brake.e mailed quality quest about problem.did not get an answer.

Amazing price. Lots of extras. Great customer service.

They kept me up to what was going on and did everything they could to correct things that were packaged wrong. They sent a European style plug instead of a USA style plug.

Great customer service, timely responses and going out of their way to make sure all my needs were met.
I'll do business with them again if I get the opportunity.

Matt,helped me all the way through the ordering and followed up during delivery #1

Thank you for placing a special order to meet my need.

I bought the E-bike, and it was going to come unassembled and with three included gifts. I received a message that the shipping would be delayed, and I was worried about the bike's arrival, as I wanted to use it on one of our camping trips. I messaged back to get a more detailed arrival date. I received the bike early and was pleasantly surprised that it was assembled, but missing one of the gifts. I then messaged the support team to confirm when the bike mirrors would arrive, and was informed they were out of stock. I was disappointed and asked if they could send them once they are back in stock, and was immediately given a response that they would ship it ASAP. The bike mirrors are on the way, and I really appreciate how responsive they were to all of my questions. We love the bike so much so far. The only issue is that the bench seat seems a bit off-center, and we are now missing one of the hinge pins, so I will likely replace it myself. The customer support team has been super helpful.

Matt was great help making my purchase as I was having trouble with it online. There was a fee I wasn't expecting that was charged that he made right too. Great place to work with. Thanks for all your help

Easy to work with. I received the bike a week early. The only downside was that they use FedEx. FedEx didn’t call before they delivered it and I was supposed to sign for delivery but they didn’t even come to the door

Anytime I have a question, they are quick to give me an answer.

The item that was sent don't work it never changed my bike the green light stay on never changed.

got what i wanted ,and when it was delivered.

Service and response was top notch