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Quality Poles Reviews 280

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TrustScore 4.5 out of 5

4.7

Window Treatment Store
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Rated 4 out of 5 stars

The customer service was great (using email), and the shipping was very fast also to my location, outside of the UK. The only small area for improvement would be to improve the website so it provides... See more

Rated 5 out of 5 stars

Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... See more

Rated 5 out of 5 stars

Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... See more

Company replied

Rated 5 out of 5 stars

Quality product. Great customer service. Very Happy. Would highly recommend store.

Company details

  1. Window Treatment Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker
  6. Decoration and Interior Design Store

Written by the company

Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

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Rated 4 out of 5 stars

Great customer service, fast shipping

The customer service was great (using email), and the shipping was very fast also to my location, outside of the UK. The only small area for improvement would be to improve the website so it provides clearer information on the product I was looking at (timber curtain rods). I would buy from this company again.

16 December 2025
Rated 5 out of 5 stars

James was hugely helpful

James was hugely helpful. Let me know that the product I wanted was currently out of stock and offered to reinburse my money immediatly or get it to me as soon as it became available. True to his word he sourced it and sent it.
His honesty and customer service was truly appreciated.

31 October 2025
Rated 2 out of 5 stars

Towels very thin and they have shrunk…

Towels very thin and they have shrunk after first cold wash. Disappointing.

29 October 2025
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Reply from Quality Poles

Hi

Thank you for your review.
Beach towels are thinner than a bath towel as a thin towel is easier to dry and lighter to pack into a bag.
A beach towel is typically larger than a bath towel which also makes the lightness of the towel even more important.
The towels should not shrink if the correct washing instructions are followed and it is a good idea to air dry the towels instead of using a tumble drier as there will be less exposure to heat.
There are ways to reverse the shrinkage of a towel which can be found online which may help to return the towels to the correct size.

Thank you
Regards

Quality Poles

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