Quality Diamonds Reviews 

Everything was made so easy from start to finish, Paul and team made this a very enjoyable experience and kept in contact regularly throughout the manufacturing process

Fantastic service and product

Great all round experience. I highly recommend Paul and Daniel. Top quality!

Paul in the Hatton Garden office was an expert who was patient and took his time with me to help me find the right diamond for my engagement ring. Will definitely be using their services again. Thank you Paul for your help.

The service was very personal. It was easy to arrange an appointment and Paul was very knowledgeable and informative and helped us make excellent decisions on jewellery design . Delivery was also quick and efficient. Will certainly highly recommend quality diamonds and will continue to use them for any other personal purchases .

Joanne

The customer service was the most pleasant experience I have had when dealing with a company over the internet (and WhatsApp).

Quality Diamonds were very quick to respond to every email and message.

I cannot recommend them enough.

I bought wedding bands for my fiancé and I and it could not have been a more pleasant experience.

Thank you!

Great customer service, fabulous stones and earrings, very happy wife ! Love the fact that its easy to speak to a human, Lauren was great….

I've had a great experience ordering loose diamonds from this company online.
Email communication from Paul has been prompt and professional throughout.
The diamonds were stunning, exactly as shown online and sent alongside full GIA documentation.
Diamonds were securely and discretely packaged and delivery was rapid.
Looking forward to dealing with Quality Diamonds again in future!

Great from start to finish, Paul was excellent in assisting me on which diamond to purchase. Then I was kept fully updated on when it would arrive in the post.

Daniel was really good, helped organise a customised engagement ring order very quickly and provided a lot of knowledge on selecting the gems. The communication was good throughout and they were able to get the ring completed and to me just in time for the engagement!

Very good experience, thank you so much for your quality item

It was a pleasure dealing with Daniel whilst trying to find the perfect engagement ring.
Daniel has an extensive knowledge in diamonds and nothing was too much trouble.
Excellent service, excellent outcome.

Thank you.
James

From start to finish, my experience with Quality Diamonds has been nothing short of outstanding. I was searching for the perfect eternity ring to celebrate my wife’s 50th birthday and our 20+ years of marriage, a deeply meaningful gift. The team, and especially Daniel, went above and beyond to help me make the right choice.

Daniel was patient, incredibly knowledgeable, and genuinely cared about helping me find something not just beautiful, but right for our story. He walked me through numerous options, always balancing quality, budget, and practicality. His advice was never pushy, just honest and considered (and th ring is stunning and was very well received).

What truly sets Quality Diamonds apart is their personal touch. I never felt like just a customer, I felt understood and listened to with great communication throughout.

I would not hesitate to recommend them to anyone looking for fine jewellery and exceptional service.

Thank you again for helping me make this milestone unforgettable.

What can I say, absolutely outstanding professional business, they were with me every step of the way, they couldn't have been more helpful even when I made a mistake, the end result was a stunning 3 diamond ring and and 1 overjoyed girlfriend. BIG.shout out to paul and amber..thanks guys

10/10. Paul, Amber and Daniel were fast, responsive and informative and the ring came out exactly how I wanted and within a tight deadline. Would 100% recommend and will be back for the wedding bands. Thanks Guys, great job 👍🏻

Paul and Amber at Quality Diamonds helped me to design an engagement ring for my fiancé. Paul was amazing at giving all the facts and information to choose the best diamond, and was always available to contact for further questions. Amber helped with the design process and kept me in the loop about decisions and ensured I was happy with the CAD imaging before the ring was made. They managed to turn the ring around very quickly as we had a pretty tight timeline. I would definitely recommend Quality Diamonds for designing your engagement ring. We will definitely be going back to get our wedding bands from them!

Just dealt with Daniel. Knowledgeable & courteous gent, enjoyed our conversation, I found his advice fair & balanced.
Based on my experience, I would recommend Daniel & by extension QualityDiamonds.co.uk.

Excellent service. Made last minute adjustments and delivered perfectly on a very tight timeline. Added hidden halo and set shoulders to match stone. Ring is truly unique. Professional, efficient and very helpful staff. I will definitely use again.

Always a pleasure to deal with this company. Have purchased many items of jewellery and have never been disappointed. They always strive to get you exactly what you want.

I bought an engagement ring from Daniel at Quality Diamonds in May 2024 and had the best experience.

After seeing 8 other Hatton Gardens retailers, I was astonished with the care and time Daniel took to walk me through the ring making process. There was no up selling and I felt he genuinely wanted to help craft the perfect ring for my budget.

I couldn't rate Quality Diamonds more highly!