Quad Warehouse Reviews 634

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, highlighting the punctuality and helpfulness of the delivery staff, who often go above and beyond to ensure a smooth and discreet delivery. Many consumers are also very satisfied with the products, describing them as high quality and exactly as advertised, leading to happy recipients. The overall service, from online purchasing to communication, is consistently described as fantastic and efficient. However, some people were dissatisfied with the quality of certain products, reporting issues such as damaged parts upon arrival, quick wear and tear, or items not performing as expected. A few other people also felt that the after-sales service was unhelpful or slow in resolving problems, particularly concerning replacement parts or faulty items.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Product

Users describe positive interactions with product. Many customers are very happy with their quad bikes and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers frequently praise the excellent and quick service,... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the quality, noting products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughters Quad arrived on time, delivered by Billy who was excellent, messaged to make sure all clear to unload before for my little one didn’t see her Christmas present. Fantastic company, great s... See more

Rated 5 out of 5 stars

Great service, bike is brilliant, I got mine built up by quad warehouse, extremely quick turnaround from ordering to receiving the goods too. They also have an array of spare parts if ever required. W... See more

Rated 5 out of 5 stars

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was... See more

Rated 5 out of 5 stars

Super fast Delivery and ordering process was easy! Stunning bike (70cc BRZ) and will definitely be ordering again soon, this is my second purchase at quad bike warehouse. A nice gentleman called R... See more


Company details

  1. Motorcycle Shop
  2. ATV Dealer
  3. Bicycle Store
  4. Children's Store
  5. Children's Toys Store
  6. Toy Store

Written by the company

Quad-Warehouse is the leading retailer of Quad and Dirt Bikes. Our mission is to provide quality, brand new, quad bikes to the UK and Europe. Based in the heart of beautiful Derbyshire, Quad-Warehouse stock over 1000 quad & dirt bikes at any one time. We also have many dealers over the UK & Ireland. You’ll find our unbeatable knowledge and experience invaluable to help you choose the correct quad or dirt bike for you, making purchasing a breeze. We are on hand to provide you with any information you may require. Not only do we stock quad bikes here at our Derbyshire warehouse we are also a large stockist of quad spares and parts. Quad-Warehouse first appeared in the UK in the early 2000s. From us talking directly to the factory, and working exclusively with our tried and tested suppliers. You won't find better two or four wheeled vehicles any where else. We guarantee you a great service. Where will your adventure start?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience with buying from…

Amazing experience with buying from quad warehouse support services were so kind and my bike came so quick and I lived quite far away no damage tires were full and was ready to go straight away will definitely buying again in the future 🙏🏽

1 December 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, quad warehouse held the bike until december which was a bug help. Jordan delivered the bike and telephoned me before hand to let me know when he would arrive. Jordan was helpful and friendly which is always appreciated.

Thankyou very much Tricia

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Brought this bike for my 6 yr old…

Brought this bike for my 6 yr old grandson's Christmas present wasn’t s sure what the quality was going to be like as the price was exceptional ,the bike arrived on time ,was easy to assemble and pleasantly surprised how well made it was ,this is a great first bike for any child Im very pleased with my purchase and would definitely order from them again, a little boy is going to be very happy Christmas Day

26 November 2025
Rated 5 out of 5 stars

Excellent service from Reece

Excellent service from Reece, this is a Xmas present and my son was home, therefore I asked Reece to deliver to my neighbour in which Reece even took to my garage. Thank you so much!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Just received my sons bike from quad…

Just received my sons bike from quad warehouse. Excellent service throughout. Reece the delivery driver rung around 30 minutes before delivery, he was very polite & helpful. I'll definitely being using quad warehouse again 🙂

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from buying online to…

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was on a Sunday which really suprised me. Jordon messaged before delivering making sure the time was suitable. He phoned when i was the next delivery meaning i could still go out. Thanks to everyone at quadwarehouse.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service throughout from the…

Great service throughout from the company.

Jordan the delivery driver was exceptionally brilliant, loaded it into my dad’s car for me as little one was hovering around the house! Gave me a full demo on the quad and explained everything, even contacted me before he arrived just to let me know he was 30 minutes away.

Thank you

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Reese delivered quad rang an hour…

Reese delivered quad rang an hour before and was very polite and friendly my elderly mother was in waiting and he went above and beyond to get it where she asked for it to be put great sevice and product is excellent aswell my sons going to love it thank you all

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful …

Very professional and helpful taken my daughter down from Leeds has she wanted an electric dirt bike she changed her mind when we got there and seen all the bikes ended up buying a petrol 110 semi auto pit bike sales man guided us to right one for her age as she's 11 there not about the money but you child's safety so we walked away with a 110 pitbike helmet gloves and goggles to match and one extremely happy daughter thankyou for everything definitely will be going back because the wife promised me a 250cc dirt bike in blue lol .

20 November 2025
Rated 5 out of 5 stars

Great 50cc motorbike for kids at the…

Great 50cc motorbike for kids at the best prices aswell suitable for people who don't actually earn loads of money so the price was great for £299.00 including free delivery as I ordered Friday the 30th November and received it the 5th of December ide of received it the 4th if I didn't miss the delivery but super reliable and pretty quick delivery

29 November 2025
Rated 5 out of 5 stars

Exceptional Customer Service and Delivery

This is my second time buying from Quad Warehouse, and once again they’ve exceeded my expectations. The customer service is absolutely outstanding - friendly, efficient, and genuinely focused on making sure everything goes smoothly. Both of my orders arrived fully built within just a few days, which is incredibly convenient and shows how well they value their customers’ time.

A special mention goes to Reece, the delivery driver. His communication was excellent from start to finish. He’s extremely friendly, approachable and clearly takes pride in his work. He took the bike exactly where I needed it, made sure everything was set up properly and even explained the battery life and key features to me. That level of care really makes a difference.

Quad Warehouse has earned my complete trust, and I couldn’t recommend them highly enough. Quality products, exceptional service, and a team that genuinely goes above and beyond. I’ll definitely be buying from them again in the future. Thank you!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , quad warehouse went above and beyond to assemble and deliver my sons son in time for his birthday 🙂 a special mention to Reece who kept me updated on the day of delivery of when he will arrive as I had work commitments a lovely bloke and great service 👍🏼

4 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look