My plant boutique recently started selling branded merchandise and the 6-inch Ceramic plant pots from Qstomize are gorgeous. The custom glaze looks very high-end and I was amazed that not a single pot... See more
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See what reviewers are saying
We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... See more
Company replied
I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... See more
Company replied
I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... See more
Company details
Written by the company
Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.
Free Shipping Every Order
All-inclusive pricing
Prices include design and shipping. No hidden costs or fees.
Contact info
Coastal Highway 19266, 19971, Rehoboth Beach, United States
- 16506403836
- info@qstomize.com
- qstomize.com
4.1
Great
129 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AirPods Pro
I love my AirPods case I tried everywhere to find what I wanted already made so the I searched for a custom version I’ve done skin it in the past on my 1st pair of pods but it’s basically just stickers I wanted a hard shell to protect my pods and to be stylish as well great decision it came out better than I thought much better
16 November 2020
Unprompted review
I like my airpod case with my name,the…
I like my airpod case with my name,the color and the picture on it..
24 October 2020
Unprompted review
I ordered a customized photo phone case…
I ordered a customized photo phone case as a gift for my mother. It was a hit! The shipping time was not terrible, and I was emailed updates while it was being made. The product turned out beautifully and I would definitely order from them again
22 October 2020
Unprompted review
I wish I could give more than 5...
I wish I could give more than 5 stars... we had ordered hats for a party for my son, but when they arrived, they were the wrong color. I emailed the “customer service” link, not expecting much, but to my surprise, Christine from Qstomize got back to me literally within minutes saying she would look into it. An hour later, she said she determined the mistake was on their end, and 4 days later we had the new, correct hats in hand at no additional cost, and just in time for the party... i am recommending them to everyone!
21 October 2020
Unprompted review
Bravo.
I’m a photographer, and I was looking for a way to cover unfinished walls in my new room. I decided on tapestry, and found that Qstomize offered customs, so I found a potential way to decorate my space in my own work.
I purchased a 108x88. (I think that was the size.) I didn’t know what to expect, but what I got absolutely blew me away. The details and color were true to the photo I provided, even at such an absurdly large size, and the product was true to the preview I saw before placing the order.
Qstomize has my business my entire home project...and perhaps beyond.
17 October 2020
Unprompted review
Great product
Shipping took a little longer than expected, but it was well worth the wait
8 October 2020
Unprompted review
My AirPod case arrived in a timely…
My AirPod case arrived in a timely manner. The case looks good and the AirPods fit nicely. I have no complaints. This is a good product to be able customize your way.
1 October 2020
Unprompted review
Great Customer Service
I ordered a tapestry with a custom design on it and was disappointed to find that my favorite parts of the photo had been cropped out. I contacted customer service and was pleasantly surprised by their quick response. They handled the issue very efficiently. This is the best customer service I have experienced in quite a while.
28 September 2020
Unprompted review
I love the masks quality material and…
I love the masks quality material and prints. Reliable and great customer service. It's worth the purchase! Thanks a lot!
24 September 2020
Unprompted review
Great quality
23 September 2020
Unprompted review
Items arrives 2 weeks late and the…
Items arrives 2 weeks late and the colour was wrong. Have been trying to reach someone at the company but there is no answer and they don't reply to my emails.
16 September 2020
Unprompted review
Reply from Qstomize.com
Hi Ricki. The first email you sent us was 2.5 hours ago and we responded to it 2 hours later. We did not see a single email from you the last 2 weeks or else we would have answered it within the same day. We are not sure where you were sending messages but we did not receive any messages besides the one you sent 2.5 hours ago, and then left this review 1.5 hours later, giving us no time to respond. Someone from customer support will reach out to you and try to straighten the situation.
I had a great customer experience and…
I had a great customer experience and receive my product quicker than I thought.
28 August 2020
Unprompted review
Bait and switch
Sent me an email to leave a good review and they would refund me money. I left reviews on both links they sent and they never sent a refund and they ignored my email asking about it.
25 August 2020
Unprompted review
Reply from Qstomize.com
Hello we do not which customer you are and did not receive any emails from a customer called CZ
Please email info@qstomize.com for assistance
I love the mask that I ordered
I love the mask that I ordered. The mask was made very well and the picture was beautiful. I recommend using this site for your mask printing of pictures
17 August 2020
Unprompted review
Great experience
Great experience. It got here faster then expected and had great quality. Brought tears to my mom's eyes very glad i went with you instead of others
17 August 2020
Unprompted review
Love it
Easy to shop. Secure payment. Great product. Love the material. Buying again. Great gift to give.
12 August 2020
Unprompted review
I ordered a custom tapestry... WRONG DECISION
I ordered a custom tapestry, and was super excited to get it in the mail, I just opened the package and am EXTREMELY disapointed in the quality, it's GARBAGE. I would have expected this from wish.com, not a site where I paid over 50 dollars for a custom wall tapestry.. I am beyond pissed. No one give this site your money.
EDIT: I DID contact support, and have an email confirming I contacted you.
11 August 2020
Unprompted review
Reply from Qstomize.com
Hi Noah sorry to hear you are disappointed with the quality of the Tapestry.
We sell 1000s of tapestries a month and nearly all customers are very happy with their tapestries.
We wish you contacted our support first before leaving your negative review but we don't see any messages from you.
We would have happily offered a refund or replacement if you contacted our support first.
We thank you for your review and will use it to improve our tapestries!
Edit: You did contact us but left us a bad review 20 minutes later. We wish you gave us more than 20 minutes to respond. We usually request 1 business day for a response.
Thank you Noah and we will use your feedback to improve our product.
good quality on the image
good quality on the image. I would have liked it to be bigger but it will work
7 August 2020
Unprompted review
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