QR.io Reviews 

14,532
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,327 reviews, reviewers had a great experience with this company. Customers frequently praise the online platform for being simple, practical, and incredibly easy to navigate when setting up custom designs. Consumers also appreciate the exceptionally helpful staff, professional team members, and efficient service provided during their various interactions. However, some people mentioned issues with mandatory subscription costs and unexpected deactivations of their previously generated codes. People noted that active links were often redirected to alternative promotional websites instead of original URLs unless they paid for monthly plans. Visitors felt that trial periods should be longer and clearer regarding ongoing fees.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how simple, intuitive, and fast it is... See more

Website

Users describe ambiguous interactions with website, reflecting a high level of disagreement among reviewers.... See more

Product

Clients share ambiguous opinions on product experiences, highlighting a sharp divide over features and... See more

Service

Consumers find service to be positive, highlighting exceptional assistance and helpfulness from the team.... See more

Subscription

Customers had negative experiences with subscription, consistently highlighting frustration over hidden costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Simple, practical and easy to use it would be a bit better if the free trial was a little longer since I'm a student and need it only for a while for a school exhibition :)

Rated 5 out of 5 stars

Very easy - had a QR code created, including my own logo, in just a few minutes. There is far more customisation, but I just wanted something simple. Scanned the code on my phone and it worked immed... See more

Rated 5 out of 5 stars

amazing food and fabulous service (especially from Valentina!). very polite and helpful during the meal would recommend definitely. food was great quality i got the diavola and loved it

Rated 5 out of 5 stars

Our meal was delicious. Pizza was fantastic, and service from Valentina was top tier. Reasonably priced and good selection of drinks- would reccomend for a nice meal in Rome!


Company details

  1. Software Company

Written by the company

Generate fully customized QR Codes, with color & shape, logo and keep track of how many people scan your QR Codes, from where and on what date. Also for those non-developers you can create fully customized landing pages for your QR Codes. No Coding Required!


Contact info

4.2

Great

TrustScore 4 out of 5

15K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(14,532)

3,274 reviews in the last 12 months

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Rated 4 out of 5 stars

QR code down - edited

QR code is currently down. 1000s of my customers cant access my program because of this. Emailed and had no response. What is going on please? I NEED AN UPDATE asap!

Issue has now been resolved, however i still think they should have a customer service back end for stuff like this. So customers are informed of any inconveniences

28 August 2026
Unprompted review
Rated 2 out of 5 stars

Your server is down

Your server is down. All your websites pages are not accessible from google, even basic pages such as contact us won't load. My dashboard won't load and all my clients QR codes have gone down.

28 August 2026
Unprompted review
QR.io logo

Reply from QR.io

We sincerely apologize for the inconvenience caused. We experienced an issue with our server, which has now been fully resolved, and our services are operating normally.

We greatly appreciate your patience and thank you for your continued trust in choosing QR.io.

Rated 1 out of 5 stars

Access issue despite an active subscription

I paid for a 1-year subscription to your service on august 10, 2026, but the website is currently not working.

Is anyone else experiencing this issue? Could you please look into this and help me resolve it?

28 August 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 1 out of 5 stars

Pretend Free: Asking for $40/month without warning

The website makes it seem as though you are getting a free QR code as in the code will work for free. In fact, about 1.5 weeks later, you get an email that your (unbeknownst to you) "free trial" has ended and everyone who scans your code sees a pricing page which is very embarrassing.

I used this to make business cards for my sister and now I need to use another service to print stickers to place over this defunct QR code. $40 a month for a "free" QR code is disgusting.

Please make your business practices more clear on the "free" QR page. I see you have a pricing page but it's hidden and I suspect that's purposeful. The business you are getting from duping people is deplorable. Put on your big kid pants and be transparent about your service.

As a cherry on top, now your website is showing "hosting errors" so I can't even get on to do anything.

17 August 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 1 out of 5 stars

Bait and switch

Bait and switch. First experience was easy and great AND FREE, then they DEACTIVATED my code without warning. I had materials printed with the code, now they’re useless. This is a scam. They should be ashamed of themselves.

26 August 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 1 out of 5 stars

They scam you into paying for their services.

The company scams you into believing you have generated a static code, only to find out they automatically make it dynamic and ask you for hefty membership fees to keep the code active.

After raising this through email with evidence several times, their costumer service kept ignoring my concerns and instead advertising different packages for me to pay and keep my code running.

Do not waste your money on this company, they will always ask for more.

14 August 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

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