QR.io Reviews 

14,534
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,327 reviews, reviewers had a great experience with this company. Customers frequently praise the online platform for being simple, practical, and incredibly easy to navigate when setting up custom designs. Consumers also appreciate the exceptionally helpful staff, professional team members, and efficient service provided during their various interactions. However, some people mentioned issues with mandatory subscription costs and unexpected deactivations of their previously generated codes. People noted that active links were often redirected to alternative promotional websites instead of original URLs unless they paid for monthly plans. Visitors felt that trial periods should be longer and clearer regarding ongoing fees.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how simple, intuitive, and fast it is... See more

Website

Users describe ambiguous interactions with website, reflecting a high level of disagreement among reviewers.... See more

Product

Clients share ambiguous opinions on product experiences, highlighting a sharp divide over features and... See more

Service

Consumers find service to be positive, highlighting exceptional assistance and helpfulness from the team.... See more

Subscription

Customers had negative experiences with subscription, consistently highlighting frustration over hidden costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Simple, practical and easy to use it would be a bit better if the free trial was a little longer since I'm a student and need it only for a while for a school exhibition :)

Rated 5 out of 5 stars

Very easy - had a QR code created, including my own logo, in just a few minutes. There is far more customisation, but I just wanted something simple. Scanned the code on my phone and it worked immed... See more

Rated 5 out of 5 stars

amazing food and fabulous service (especially from Valentina!). very polite and helpful during the meal would recommend definitely. food was great quality i got the diavola and loved it

Rated 5 out of 5 stars

Our meal was delicious. Pizza was fantastic, and service from Valentina was top tier. Reasonably priced and good selection of drinks- would reccomend for a nice meal in Rome!


Company details

  1. Software Company

Written by the company

Generate fully customized QR Codes, with color & shape, logo and keep track of how many people scan your QR Codes, from where and on what date. Also for those non-developers you can create fully customized landing pages for your QR Codes. No Coding Required!


Contact info

4.2

Great

TrustScore 4 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(14,534)

3,274 reviews in the last 12 months

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Rated 1 out of 5 stars

You have to register before you find…

You have to register before you find out the cost. It's very misleading.

8 September 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful. Was unable to cancel the subscription before the renewal date because I could not find my account info. They refunded me the total amount! Great customer service!

7 September 2026
Unprompted review
Rated 1 out of 5 stars

WORST

WORST! did not inform of a hidden free trial and then charging for the QR code after 7 days.

7 September 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 1 out of 5 stars

Scammers

Used a QR code from them for a film festival and the festival was completely derailed because the QR code was deactivated right when it needed to be used by the festival participants, and they wanted us to subscribe to be able to reactivate it; which is precisely their business model. Also, all the positive reviews here are clearly fake. Do not use this service—ever.

6 September 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 1 out of 5 stars

Bait and switch

I naively assumed, the website would generate a QR code with the actual link. Instead it is a redirect over their URL so contrary to what it looks like to a customer, it is not a code linking to the link you enter directly. I would have even taken the sunken cost and paid because I already printed it on hundreds of cards. But for a ridiculous price of 40€/month it is actually cheaper to order a new set of cards. So thanks for the trash created because of this.

6 September 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

Rated 5 out of 5 stars

Great team

Matt, Louie, Jada all excellent customer service they were very friendly and helpful! They made our experience easy and fun we will be visiting again very soon shat a great team! Thank you all

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great team!

Mack, Louie,Jada all excellent customer service met all our needs and answered all questions and made our experience easy and fun! What a great team!

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - offering a QR for free at first, and then asking for a pricey subscription to keep it running. Meanwhile, the traffic gets redirected to their own site. A pathetic business practice.

20 August 2026
Unprompted review
QR.io logo

Reply from QR.io

Thanks for reaching out to us via Trustpilot. I read your review, and we want you to know that we take every comment and feedback received very seriously.

We would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address: lucy@qr.io

Looking forward to connecting with you.

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