Received eventually in P652 damaged packaging, although when unwrapped looked okay and unused. Much louder than the 65 DB stated even without the compressor working . No user friendly instructions. Th... See more
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I bought some wdh 229 and installed it myself in France. It works as expected for cooling, heating, drying the air. I also connected it via WiFi to SmartLife application. Therefore, I can control it v... See more
Company replied
Pose facile, intervention rapide du technicien pour la mise en service
Impossible d'installer le wifi. Explications qui ne servent à rien.
Company replied
Company details
Information provided by various external sources
Spécialiste de votre climat intérieur depuis 35 ans, Qlima propose une gamme complète de produits et services de chauffage et de climatisation pour la maison.
Contact info
Netherlands
- qlima.fr
2.9
Average
962 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Qlima P652 AC heater dehumdifier
Received eventually in P652 damaged packaging, although when unwrapped looked okay and unused. Much louder than the 65 DB stated even without the compressor working . No user friendly instructions. The fan makes a clicking noise, the hose detaches after a while from the back of the unit even though initally secured well. On shutdown it shudders to a halt. Hose is 1.5m (length operationally recomeneded) which is too short for some windows. Effective cooling. Good mobility. Weighs about 35kg, so not for stairs. Thought I was buying a quality furture proofed AC unit, but alas no. Personally I would not recommend it. A few weeks after purchased the price had been reduced by £150?? Could not find a UK contact to express my concerns.
4 August 2025
Unprompted review
wdh 229. So far, so good
I bought some wdh 229 and installed it myself in France. It works as expected for cooling, heating, drying the air. I also connected it via WiFi to SmartLife application. Therefore, I can control it via my Alexa voice assistants. I should mention that this system is too loud for night sleep, therefore I keep my traditional wall electrical heater for heavy winter and for usage during night. Apart from that, I am happy with the purchase. So far, so good
17 December 2023
Unprompted review
Reply from Qlima
Hello NA,
thank you for your positive review of the WDH 229 packaged air conditioner. We're delighted that your installation was straightforward and that it's working well in your day-to-day life.
We understand that the noise of the air conditioner at night can be disturbing, we will work on this subject for our next products.
Sincerely, PVG France Customer Service.
Facile d'installation et efficace.
28 July 2022
Nickel et super rapide
27 May 2022
Site inutilisable !!!!
27 May 2022
Reply from Qlima
Bonjour,
Je suis désolé que vous n'arriviez pas à utiliser notre site, nous pouvons vous aider au 02 32 96 07 47 ou via notre formulaire de contact : https://www.qlima.fr/contact/ afin de répondre à votre demande
Cordialement, Service Consommateur PVG France
La perfection n'existe pas
22 February 2022
Produit conforme à mes attentes
Produit conforme à mes attentes. Simple mais efficace.
3 November 2021
Fait son office.
17 September 2021
TRES BON MATERIEL
14 September 2021
PURIFICATEUR
AIR PURIFIE QUI ME PERMET DE NE PLUS TOUSSER ET D'AVOIR UNE RESPIRATION PAR LE NEZ
4 June 2021
Conforme au descriptif
7 October 2020
Unprompted review
Good product and great service.
Good product and great service.
Installation service by Qlima 'artisan' 'Easy Froid Services' excellent! Professional and friendly.
12 July 2020
Unprompted review
tres bonne marque
2 July 2020
Unprompted review
Impossible d'installer le wifi
Impossible d'installer le wifi. Explications qui ne servent à rien.
29 June 2020
Unprompted review
Reply from Qlima
Bonjour, merci d'avoir choisi Qlima. Nous mettons régulièrement à jour les manuels WIFI de nos appareils sur notre site internet Qlima.fr. Veuillez nous excuser pour la gêne occasionnée, il arrive que la version papier de notre procédure WIFI soit déjà obsolète au moment de l'achat. Cordialement, Service Consommateurs Qlima
impossible de faire fonctionner le wifi
29 June 2020
Unprompted review
Reply from Qlima
Bonjour, merci d'avoir choisi Qlima. Nous mettons régulièrement à jour les manuels WIFI de nos appareils sur notre site internet Qlima.fr. En effet, il arrive que la version papier de notre procédure WIFI soit déjà obsolète au moment de l'achat. Veuillez nous excuser pour la gêne occasionnée. Cordialement, Service Consommateurs Qlima
Impossible de connecter en wifi
23 June 2020
Unprompted review
Reply from Qlima
Bonjour, nous nous efforçons d'améliorer continuellement la qualité de nos notices. Le paramétrage WIFI avec un Smartphone est à jour sur notre site Qlima.fr (consultez la page produit, puis cliquez sur Documentation). Cordialement, Service Consommateurs Qlima
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