Qlhype Reviews 464

TrustScore 4 out of 5

4.1

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Company details

  1. Clothing Store
  2. e-Commerce Agency
  3. Second Hand Store
  4. Vintage Clothing Store

About Qlhype

Written by the company

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CHI SIAMO

Qlhype è un e-commerce di moda che offre un'ampia gamma di capi usati e nuovi delle migliori marche di lusso. Promuoviamo un'esperienza di shopping circolare, infatti sul nostro sito potrai trovare anche prodotti d'archivio invenduti, off-season e di campionario.

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Prediligiamo un consumo consapevole rivolgendoci ad una community che la pensa come noi e che è alla ricerca di stili audaci, ma che allo stesso tempo vuole preservare l'impatto ambientale, scegliendo un'alternativa sostenibile, senza privarsi dell'opportunità di acquistare capi di lusso.

VISITA IL SITO
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Ogni capo che troverai sul nostro sito è accuratamente selezionato e autenticato dal nostro team di esperti, garantendo così la tutela del consumatore.

Una nostra esclusiva è la presenza della sezione 'Armadi dei VIP', dove è possibile acquistare outfit direttamente dal guardaroba di celebrities e influencer, tutto in ottime condizioni.

VIP CLOSETS

Qlhype è nato a Milano nel 2023, dai fondatori Ignazio Moser, Cecilia Rodriguez, Simone Marini, Giulia Allievi e Maurizio Vaccai, con il desiderio di consentire ai propri clienti un'esperienza di shopping responsabile optando per il lusso di seconda mano.

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"Less Waste, More taste"

Scopri di più sui nostri valori, e il nostro impegno verso un futuro green! Join the Qlhub, and choose to make a difference!

ABOUT US

Contact info

4.1

Great

TrustScore 4 out of 5

464 reviews

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1-star

Replied to 74% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I wish I could give them 6 stars!


I wish I could give them 6 stars!

Aside from having the best prices on the market, they offer extremely satisfying client service! I had an issue with my bag, and the team members were incredibly kind and helped me resolve it.

I am more than satisfied with this experience, and I will definitely recommend Qlhype to everyone I know!

22 October 2024
Qlhype logo

Reply from Qlhype

Thank you so so much! Your reviews help us grow, very grateful 🙏

Rated 1 out of 5 stars

Unresponsive customer service

I have tried to schedule a return for over a week but I can't return it without a shipping label that I need from Qlhype. I have contacted Qlhype with email, phone, social media and have got no answers even though they promise to get back to you in 24 hours. This is not how you do business.

24 September 2024
Unprompted review
Qlhype logo

Reply from Qlhype

Hi Jesse, we are sorry for the inconvenience that happened, and we apologize for the late response.
In spite of that, we have been assisting you from the start of September by trying to meet your specific needs by granting you an extension for the return time, exceeding our return policy by over two weeks.
We are, nevertheless, very sorry that you had issues with returning the item, we are doing everything we can to expedite the process, unfortunately at this point it is out of our hands, we have to wait for Fedex to give us info.
Our costumer service will contact you as soon as they have information.

We hope that even after this inconvenience you can give us a second chance!

Thank you for understanding, have a great day!

Team Qlhype

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