Qdrsolicitors Reviews 

182
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TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I have been writing to them since 16th July (with no response) regarding a claim for unpaid fule, no photographic evidence has been provided to support the claim. they need to get their act together.... See more

Rated 1 out of 5 stars

If you receive a demand for payment letter from QDR Solicitors regarding driving off from a Sainsburys petrol station, DO NOT PAY IT. QDR provide no ANPR or proof of the incident. Immediately call the... See more

Rated 1 out of 5 stars

When in the BP Garage on Stockiemuir Road with my son, I was paying for groceries and informed the staff member that I had fuel (Pump 4) to pay for. I checked that she had got the fuel twice and paid... See more

Rated 1 out of 5 stars

Tried really hard to engage QDR solicitors over an incorrect administration issue for fuel payment - I had paid for fuel but the machine had not worked - when I raised the issue, they ignored my commu... See more


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TrustScore 1 out of 5

182 reviews

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(182)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Wont listen even if the debt is fraudulent

Sent a text message saying they had sent me important documents, took me 3 attempts to open said document due to them having an old postcode for me which I tried on the off chance.
Apparently trying to chase a debt that I have no knowledge of which is also listed to an old address.
Called and whoever I spoke to didn't want to hear anything I said, just kept saying I had to pay or set up a payment plan an would not give me any information about the supposed debt including dates this allegedly occurred.
Currently in the process of reporting this matter as fraud/identity theft to the police whereby hopefully a crime number will get these lot to listen.

25 September 2023
Unprompted review
Rated 1 out of 5 stars

Scam/false information.

Scam/false information.

Received a letter for unpaid fuel at a Hornbill Connect in Bracknell Berkshire on 25/05/2023 at 12:00:00 according to letter.

I have bank statement proving I bought fuel at a BP station at Warwick services on the same day 23 minutes earlier at 11:37.

Sound like a data error somewhere or possibly cloned plate or chancers.

7 July 2023
Unprompted review
Rated 1 out of 5 stars

They are messaging my 16 year old

They are messaging my 16 year old. I tried Calling but a voicemail message said they are closed until the 14th September for training. (Needed) but it's the 20th September!!. Says it all. Glad my son's on the bell and didn't click on their dodgy links

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Horrible company, as per everyone elses review, I cannot log in with my reference number to make a payment. Also no one is answering the phones!

They are a sham of a company who should not exist!

11 June 2023
Unprompted review
Rated 1 out of 5 stars

Poor company, impossible to reach.

Does anyone even work here?!?! When you do get through they are rude. My grandaprents received a letter for unpaid fuel at sainsburys which really threw them as never ever had this before. They found it physically impossible to reach someone to discuss. They don't have a computer so asked me to help them and impossible to create an account online or reach them. I finally got through to someone after being on hold for over 30 mins and would not speak to me despite having all the relevant information unless my grandmother authorised but she lives over 100 miles away. All I wanted was confirmation a payment had been made. Worst company I have ever had to encounter.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

d tried to get threw to…

I have tried and tried to get threw to QDR solicitors.I have not been able to get threw to anyone.Iv asked for ring back no one as contacted me.Tried to go on website and its saying my reference is not recognised.I have tried alot over the last thew month.They are rubbish.

24 August 2023
Unprompted review
Rated 1 out of 5 stars

Falsely Accused of not paying for petrol letter arrived 14/08/2023…

I received a letter through the post reminding me of a previous letter about me not paying for my petrol in June, these allegations are totally untrue. There was no previous letter. I will be strongly requesting evidence of this incident that is against me .
Thanks to the previous reviewer who recommended False accusations should be reported Financial Ombudsman,

13 June 2023
Unprompted review
Rated 1 out of 5 stars

Received a letter from this company…

Received a letter from this company stating I had an outstanding debt for fuel at stanstead airport. I remembered going into the shop to pay and when I checked my bank account today there is confirmation I paid for the snacks etc but the cashier hadn’t added the fuel payment on. I rang this company to pay and explain it was a cashier error. The male I spoke with was so rude and unprofessional. He told me I would have to pay the £18 admin charge regardless. I refused to pay this and he aggressively told me that the admin charge would stay and there was nothing anyone could do. He blamed me for not checking whether the fuel payment had been added and for not asking for a receipt!! I contacted BP direct and spoke with their customer service team. They agreed for me to send the payment to them direct via a bank transfer and they would wipe the admin charge.

This company are charlatans and unscrupulous, they obviously will say anything to collect their admin fee.

If you are contacted for any outstanding debt, contact the original company and sort with them directly. DO not deal with these bunch of clowns.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

QDR website prevents debt being paid online, on time.

It is curious that a debt collection agency runs a system that makes it impossible to pay on time, online. Their reference details don't work, and I, apparently like a lot of others, have been unable to set up an account or pay. Does this mean that ongoing letters and demands for payment escalate the amounts demanded by this company and the income that they can receive? It is also curious that Sainsbury's should contract such a company. I will be complaining to Sainsbury's, QDR, the Ombusdman if necessary and reporting this further too.

23 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Very quick to constantly harass you if you supposedly owe money, but cannot bother to confirm with their client that this was an error, confirm with you that the matter is now closed or even apologise.

5 January 2023
Unprompted review
Rated 1 out of 5 stars

Tried speaking to someone to sort out…

Tried speaking to someone to sort out my issue. They must get people off the street to answer their phones. No clue about anything. Absolute joke of a company. PLEASE DO NOT USE THIS COMPANY
Solicitors my &&&& you would think a company like Tesco would use a more reputable company rather than these jokers

29 June 2023
Unprompted review
Rated 1 out of 5 stars

Repeated emails for weeks asking me to…

Repeated emails for weeks asking me to log in to read important documents…after calling repeatedly I’m told every time you have no record of even my email address.incompetence puts it mildly for a supposed solicitor,sorry debt collector

23 June 2023
Unprompted review
Rated 1 out of 5 stars

Vile

Vile. I have told them the person they’re after has never and does not live at my address. I’ve never met anyone with the name they’re after. Which funnily enough is different on each of the three letters they’ve sent. And they can’t spell. Maybe learn how to do that and if you must try to reclaim money at least get it from the correct person. Leave me alone. Otherwise I’ll take necessary action. Moronic people.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely ridiculous

Absolutely ridiculous!

I received two text messages stating I need to contact QDR Solicitors with a different reference each time and my name spelled incorrectly. I then proceed to call the number and am told that I need to proved my address as part of the their security checks but none of any of my previous addresses are correct. They then go on to tell me we can’t help you and they need to end the call. How the hell am I supposed to provide information I do not have . Seems like a scam to me and needs to be looked at by some sort of governing authority as a priority. Pathetic company and hope they but in hell.

8 June 2023
Unprompted review
Rated 1 out of 5 stars

They are so incompetent

They are so incompetent, they take whatever details are provided at the garage as fact, they do no basics checks with DVLA, Motor Insurance Bureau not even the voters register.
I did get to speak to a liar at this company who said they do these checks before they send out their letters demanding payment, even after I told them had they had done these basics checks they would have found the registered address of the vehicle, the registered details of the insured driver and confirmed the address via the voters register, which was not my address, she still had the audacity to say that is where they get their information from, incompetent liars

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Refused to refund my money back and let me talk to a manger

Paid a debt off that’s as in my name that I never took out and offered to make a partial payment but was never told from QDR solicitors that this could impact my credit for 6years so I called back asked numerous times for a manager lady said can’t speak to a manager your not aloud plus manager is on a lunch break but you could pay the rest or I can raise a complaint manager will get back to you within a day or 2 called again today as I’ve not heard back manager will get back to you today I’ve asked for full refund also contacted my bank tsb that’s advised me as payment is still pending ask them to cancel the payment QDR refuse to do so and said a a manager will call back this company aren’t solicitors false advertising also harassing letters threatening letters are a joke taking this a lot further

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting threatening letters.

Disgusting! Sending threatening letters to my home address, threatening with bailiffs and court action. Claiming that I didn’t pay for my diesel at my local Tesco petrol station, after I made an human error of forgetting my wallet so I had to go home straight away and come back to pay, I have my receipt for prove that I paid it! Yet still receiving threatening letters. SHAME ON YOU!!

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Impossible to get hold of!

This company is completely impossible to get hold of. They never answer the phone or reply to emails. They have a message saying they will call you back if you leave your number but never do! The only time is spoke to sometime he was absolutely horrible, a nasty bully! Would expect far more from a solicitor! Disgusting!

17 May 2023
Unprompted review

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