Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... See more
Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt assistance
3 February 2025
Used the telephone help service to…
Used the telephone help service to tackle some issues on the platform. The lady I spoke to was incredibly helpful, friendly and provided me with the right assistance quickly.
30 January 2025
Your quick responses to people’s…
Your quick responses to people’s concerns and questions was second to none, keeping people’s update on policies law, feedback was also fantastic.
24 January 2025
Great 1:1 support provided…
Moat of the issues identified were addressed on the call in a professional and informative manner and additional tips were shared.
One outstanding query has been raised with another team to further investigate a possible glitch and to feedback.
21 January 2025
Very helpful and attentive
21 January 2025
Staff very friendly anf helpful.
21 January 2025
Professional service and very patient…
Professional service and very patient with dealing with login and account issues.
21 January 2025
Great Communication
15 January 2025
Quickly answered phone call
Quickly answered phone call, very quick response. Helpful and knowledgeable staff.
15 January 2025
Great service
Effective communication from the live chat which i find very useful because it allows me to multitask more efficiently.
I was really pleased with the quick response which enabled me to fulfil the request of an outside agency currently working with the company. The email received from Becky was professional but also felt personal in a positive way which i like.
Generally speaking, I only have to access the system to retrieve the information that I want but today it eluded me. Thank you QCS!
14 January 2025
Happy Customer
We have been with QCS since we started our company over 20 years ago, we have remained compliant and completely updated due to the service provided by QCS. I find QCS an excellent tool, the staff knowledgeable, quick to respond and importantly very nice, they listen and act promptly. I would highly recommend QCS to all businesses they will keep you on the right track with a smile.
14 January 2025
great service
Great service and Tenghis Huslee was very helpful and patient with me as I was strugglig to acess the information i needed and how to complete the tasks. Great service and very efficient
7 January 2025
excellent experience
7 January 2025
Efficient Service
Quick response, Christopher resolved my issue promptly despite operating a light touch service during the festive season.
2 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.