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Rated 1 out of 5 stars

What a hell of experience They depend on their products only .. they treat their customers very bad Service was very very bad and no honest at all They give wrong order and kept me updated w... See more

Rated 1 out of 5 stars

Ordered on Saturday. Paid for expedited shipping. Label created next Wednesday? Five days from ordered to shipped. Don't expect replies to customer service emails, or anything approaching quick shippi... See more

Rated 5 out of 5 stars

These phone cases are legit. I feel safe having their case wrapping around my new $1k phone. The styles are amazing and the colors really pop. I will be using them again in the future. Initially d... See more

Company replied

Rated 5 out of 5 stars

Love the retro VHS case for my S22 Ultra! Perfect fit, high quality and materials. Many people actually thought it was a VHS tape, so it's a great conversation piece! Shipping took a while, but mainly... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Qases is about creating Beautifully designed, protective, customized, quality phone cases. We believe self-expression should be celebrated in every way possible. We’re doing this by empowering individuals to express themselves through creation of stunning, personalized, sustainable tech cases and accessories.


Contact info

3.4

Average

TrustScore 3.5 out of 5

210 reviews

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Rated 1 out of 5 stars

What a hell of experience

What a hell of experience
They depend on their products only .. they treat their customers very bad
Service was very very bad and no honest at all
They give wrong order and kept me updated with wrong information
With no interest
And even I try to reach to their manager but no response
Very bad experience, with my time and money waste
👎👎👎👎👎👎👎

11 May 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE IT 🥰

I LOVE THE DESIGN
I LOVE THE DETAIL
I LOVE HOW YOU WAS ABLE TO MASTER MY FAVORITE ANIME ON A PHONE CASE I GIVE 10 THUMBS UP. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

6 August 2023
Rated 1 out of 5 stars

Case

The case wasn’t what I had expected. It wasn’t as safe or strong as I had expected.

21 June 2023
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I contacted the support email several times for help with a return; no one ever responded. Highly disappointing.

16 June 2023
Rated 1 out of 5 stars

My case it still not here

My case it still not here. Ordered on May 17, paid for 7 day shipping. It's May 31. DHL says you still haven't dropped it off, but printed a label. Cancel and refund Order #8150. Now.

17 May 2023
Rated 1 out of 5 stars

Ordered on Saturday, shipped 5 days later!?

Ordered on Saturday. Paid for expedited shipping. Label created next Wednesday? Five days from ordered to shipped. Don't expect replies to customer service emails, or anything approaching quick shipping, even if you pay for it. Love their cases but... not good for an ecommerce company.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

I still have not received my products

I still have not received my product. I reached out to customer service and it sounded like they were going to try to help me locate my product. However, after one response, I’ve heard nothing else from them. I followed up with them and still heard nothing. Even if I’m able to get my purchase, I will not be ordering from this company again.

4 April 2023
Rated 1 out of 5 stars

Qases is a SCAM COMPANY

Qases is a scam company. I’ve been waiting for WEEKS for my case that I ordered. It’s saying my order has been placed but nothing has been confirmed. I wrote them an email asking for a refund and they said they’ll get back to me shortly…NOTHING! This is the only site I’ve seen with actual reviews. You can’t find any information about really much anywhere. DO NOT BUY FROM THEM!!!

18 April 2023
Unprompted review
Rated 1 out of 5 stars

There's no customer service

i Ordered an iphone 11 pro max case but received a casing for regular iphone 11 which is not helpful to me.
Since then i have never had any customer care to ask for help.

17 January 2023
Rated 5 out of 5 stars

I love this case

I love this case. It is beautiful with rice colors. My black magnetic piece blends in perfectly with the black at the top. (for attaching to magnet in car for viewing phone from the air vents for GPS). Great protection. Only issue is it makes the Google Pixel 6 Pro glass protector pop off so I just use a Google Pixel 6 glass protector instead. It's rugged and seems like it will take a fall with no issues. Received in about a week from when ordered.

30 December 2022

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