Chigwell Satellite  Reviews 

201
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Charlie was absolutely great to deal with from start to finish. We needed support with a charity fundraiser in our garden and he talked us through the process every step of the way. The event went w... See more

Rated 5 out of 5 stars

Rented some Starlink systems for an agricultural show I was providing Wi-Fi for. Charlie and the team configured the devices to my specification and shipped them promptly. I will certainly use them ag... See more

Rated 5 out of 5 stars

Orders sky Q metal wall mount & WiFi mount. Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard wa... See more

Rated 5 out of 5 stars

Chigwell installed starlink broadband at my property where we couldn’t get good internet. Tidy installation. Everything discussed before started drilling any walls to make sure happy with locations... See more

Company details

  1. Electronics Store

Written by the company

With over 20 years of experience, Chigwell Satellite is a trusted UK supplier of new, refurbished, and renewed satellite TV equipment. We specialise in Sky HD, Humax, Manhattan, and BT boxes, and stock a wide range of accessories including remote controls, dish kits, and LNBs. We are also proud to offer professional Starlink installation services and rental options, helping customers across the UK access high-speed satellite internet with expert support. Our reputation is built on reliable service, honest advice, and excellent after-sales care—your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Value replacement without the hastle

As described and as it was a replacement it was quick and easy to swap over and the box was up and running within 10 minutes
The remote supplied was not the correct remote that was originally supplied with the 2gb sky plus box but is a branded sky plus remote which will operate the box but I just kept my original romote as it was programmed for my tv

1 September 2022
Rated 5 out of 5 stars

Sky HD

Were short staffed so did not process order by expected time. Upgraded delivery at their expense so I got the goods by the original expected date. Excellent service would use again.

27 July 2022
Rated 5 out of 5 stars

Sky+ box arrived in good time and was…

Sky+ box arrived in good time and was quickly up and running. Pairing our (fairly old) TV to the new remote control required a slight departure from the otherwise helpful notes provided by Chigwell Satellite (Items 6,10 and 11 in the guidance notes were ignored and pairing was tested using the volume control only - but the procedure probably varies slightly with different remote control/TV combinations). This is a very minor point, however, and I would recommend the company for their efficiency and value for money.

27 April 2022
Rated 5 out of 5 stars

What a helpful company

What a helpful company! Phoned to buy a new Sky box but was advised to try a fix on my old one first. This worked fine and saved me buying!
Nice to have some honest advice from a company.
They lost a sale from me this time but I’ll definitely be back!
Richard

26 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service, great advice

I called Chigwell Satellite because I thought my Sky+ box was on the blink and they could sell me a new box. Alfie took the time to ask me the details and suggested changing the HDMI cable and the port on the TV. Problem fixed. Great service, great advice.

18 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, both when I bought my Humax box and, 6 months later, when my remote wouldn't work - entirely my error, but the service was immediate, patient and really understanding. Very much appreciated, thank you.

18 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience with Chigwell Satellite. Called today with lots of questions around replacing an old broken Sky Box. Alfie answered them all with great patience and insight and I feel confident that I have ordered the right equipment at what seems a good price. Great service and support. Highly Recommended. Thank you.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

On 15th Feb my Humax Freesat stopped…

On 15th Feb my Humax Freesat stopped recording and I contacted Chigwell Satellite to discuss a replacement box. I spoke to Richard who suspected that a Factory reset might correct my fault. He then got Alfie to patiently talk me through the reset procedure. It worked. These guys are “old school”…giving such great help & service. I shall certainly use them in future for my Satellite needs. HIGHLY RECOMMENDED. Thanks guys…great service.

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Quality service.

I had difficulties buying a new Humax Freesat recorder as I live in France, fortunately I was able to speak to a human being and in no time I had ordered a product of my choice which was subsequently delivered in under a week to my home address. Amazing service and no nonsense support. Well recommended.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Service or what?

5 minute chat with Richard and background noises from Charlie resolved a problem that the Sky help desk? Had no idea about.I was impressed by the quick delivery of a Sky +HD but more impressed by the after sales service.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I had a problem with my Humax freesat recorder. I could not get the second tuner to work.

Having seen reviews about Chigwell Satellites, I decided to contact them.

Right from the start of the conversation they were kind, knowledgeable and helpful.

They immediately identified the problem. They stayed on the phone and talked me through the process.

I honestly didn’t think people like this existed any more.

I wish I could give them a higher rating.

18 November 2021
Unprompted review

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