I ordered from them on Sunday and by Wednesday I had my prescription lens’ delivered! I couldn’t be more pleased with lens.me and how quickly I received my items. Also their customer service is INCRED... See more
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Ordering lenses from Q Lens all the times and am always happy with selection, prices and delivery
Q-Lens is new to me and very revealing. Correct service and price, good delivery!
After 7 days order was not ship. Had to contact Q-lens and was informed of backorder. Got the lenses to days later. BUT I saved 45% compared to other webshop, that in mind Q-lens deserves 4 stars.
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Quick delivery always :)
Great prices
The delivery was late
The delivery was late. No information when the order actually arrived.
Most of all. I didn't even know what was going on, I had to question Q-lens to get the infotmation myself! Not good guys, not good!
Fast, reliable en cheap
Fast, reliable en cheap. Been ordering my lenses for years now.
levering was 3 weken later aangekomen …
levering was 3 weken later aangekomen dan voorzien
Good service
Good rates, quick sending of the lenses, easy website.
But i asked a question about the lensproduct but didn' t get a response.
quick and good prices.
great fast responsive and cost effective
Delayed delivery time
Had to wait an extended time for delivery due to error upon ordering with selecting pick up point.
The lenses arrived 1 month later and …
The lenses arrived 1 month later and therefore I would like to receive my money back because I bought new ones in the meantime. I will return the boxes.
super service
It always worked very well until now....
Usually it works very well but not this time.
I am waiting for more than a week to have the product I ordered and there are still problems. I have no clue why.
I choose to receive the pack with bpost but for some reasons that is always on the way and they cannot deliver. I am still waiting....
Maybe Q lens should have a contract with only one delivery company
Qualitative product and prompt delivery!
Great service and quick delivery.
No problems -......................
Perfect like always !
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