Amazing experience with Q-Depot! The sales team is awesome—super helpful, quick to process orders, and they keep you updated throughout the entire process. I was genuinely impressed by the huge select... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent product supplier. The products are well packaged and delivered within the stated timeframe (1 to 3 weeks for France).
I'm very much pleased that I chose Q-depot as my supplier for my small online business. Jay and his team were very accommodating with regards to all my queries. Step-by-step process in ordering prod... See more
Company replied
Q-depot offer a wide range of products at affordable pricing for each brand. This is a great choice for small business if you are considering scaling your business to focus on bring in a certain brand... See more
Company replied
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Q-Depot does its best to ensure that…
Q-Depot does its best to ensure that standards are met and executed. They deliver good products (s) to their customers. They do their best to ensure great customer service.
I've had a really positive experience…
I've had a really positive experience with Q-Depot. Their customer service has been outstanding—always responsive, professional, and eager to help with any inquiries I’ve had. The website is easy to navigate and offers a great selection of products. Ordering and making payments is simple and hassle-free, which I truly appreciate. Everything from start to finish has been seamless. I highly recommend Q-Depot to anyone looking for a reliable and efficient supplier. I'm genuinely satisfied with the service!

Reply from https://www.q-depot.com/
I’ve had a very positive experience…
I’ve had a very positive experience with Q-depot.
The team is responsive, professional, and easy to communicate with.
Even when unexpected issues came up, they handled them efficiently and kept me updated.
Their product range and service quality are impressive.
I appreciate their reliability and look forward to continuing business with them.
Thank u qdepot !
Original products, best prices, top-notch service, and outstanding customer care — a perfect 10/10 experience! Thanks, QDepot!
Ordered a few times
Very friendly team, reply quickly, ship fast. Good price and products. No complaints.
Avoid Q-depot they aren't authorized force customer to give positive review
I’m Hammad Anwar, owner of Hammad Anwar LLC and Hamadanwarllc-store.com
I usually keep my business private, but what happened with Q-depot seriously affected me, and I think it’s only right to share it so others don’t fall into the same situation.
A while ago, I was looking for high-quality skincare products to sell on Amazon. After some research, I saw great potential in a Korean brand and wanted to work directly with them. I tried reaching out to the brand multiple times but didn’t hear back, so I figured maybe they weren’t accepting small accounts or it was just bad timing.
That’s when I came across Q-depot. The website looked professional, had solid reviews, and listed the exact products I was looking for. I placed an order, trusting they were a reliable source.
But once the products reached Amazon, my account was deactivated due to authenticity issues.
When I checked, the UPC code on Q-depot’s invoice didn’t match what Amazon expected. I immediately contacted Q-depot and asked them what’s going on. They told me they confirmed everything with the brand, which made it sound like they had direct access.
So I asked them for just three basic things to prove the authenticity:
A letter of authorization
Supply chain info
Certificate of origin
That’s it. Simple documents that any legit supplier working with a brand should be able to provide. But they refused. Over and over again. All they gave me was an invoice which Amazon didn’t accept.
After that, communication got worse. My questions were ignored. The tone became cold. Then complete silence.
Meanwhile, my business has been stuck for over two months, and I’ve lost a lot money, customers, and most importantly, time. I built everything with my own hands and now it’s all paused just because the supplier won’t cooperate.
If Q-depot really works with these brands, there’s no reason they should hide this kind of documentation. That alone raises a big red flag.
I’m currently reporting the situation to trade authorities in Korea, and I just want other sellers especially on Amazon to be very careful. On the surface, Q-depot looks like a trustworthy supplier, but when problems happen, they disappear.
When I delayed the 50% upfront payment by a short time, they suddenly deactivated the wholesale account I had with them. After that, they kept sending emails pressuring me to complete the payment. It felt like I had no choice but to pay in order to keep my order active
They use manipulative tactics to get 5-star reviews after my order, they sent several messages offering discounts only if I left them a 5-star review. It felt dishonest, like they were trying to trick people into boosting their reputation instead of earning it through genuine service.
This experience has taught me a hard lesson. I hope by sharing it, I can help someone else avoid going through what I did.

Reply from https://www.q-depot.com/
Always fast in shipping and all…
Always fast in shipping and all products are high quality and i always receive them in a very good condition i really appreciate there usual support when i need

Reply from https://www.q-depot.com/
Excellent customer support and platform
I’ve had a great experience working with Q-Depot. Their customer service is excellen!! they’ve always been helpful and quick to respond to all of my questions. The platform is very user-friendly, with a wide variety of products to choose from. Placing orders and making payments is super easy and straightforward. I really appreciate how smooth the entire process has been. I highly recommend Q-Depot and I’m very happy with the service they provide!

Reply from https://www.q-depot.com/

Reply from https://www.q-depot.com/
Legit company
Legit company. I have been trading with them for a while now. A vast supply of Korean and Japanese products, 100% original.

Reply from https://www.q-depot.com/
Balanced, friendly, credibility-focused
Jay and the team at Q-Depot have been amazing! From communication to fulfillment, everything has been smooth and professional. We’re a California-based company sourcing skincare products, and Q-Depot made the international process easy and stress-free. The products are high-quality, delivery was fast, and the support has been consistent. We really appreciate Jay’s attentiveness and look forward to continuing our partnership. Definitely recommend Q-Depot to others in the skincare and beauty business.

Reply from https://www.q-depot.com/
Very professional and efficient
Very professional and efficient, would recommend.

Reply from https://www.q-depot.com/
I had a great experience with Q-depot
I had a great experience with Q-depot. Their WhatsApp support team is very helpful, responsive, and diligent, ensuring that every question is answered promptly and thoroughly.
Not only that, but their packaging is extremely secure and well thought out, ensuring that my order arrived in perfect condition. Shipping to Canada took less than three days, absolutely impressive.
I highly recommend Q-depot to anyone looking for reliable Kbeauty wholesale service, great communication, and top-quality packaging. I will definitely be ordering again!

Reply from https://www.q-depot.com/
Trustworthy and efficient service
I’ve used Q-depot exclusively since starting my business. From the first contact they were supportive and helpful as a new business owner, unsure of the processes. Communication is excellent with quick replies throughout every step of the process. I can’t recommend them enough.

Reply from https://www.q-depot.com/
I recently had a great experience with…
I recently had a great experience with Q-Depot. The delivery was fast and efficient, and all the items arrived in perfect condition. The team was fantastic—always responsive and providing regular updates on my parcel. Highly recommend.

Reply from https://www.q-depot.com/
Q-depot is a trusted wholesaler
Q-depot is a trusted wholesaler. My first purchase experience with them was great. I bought my first K products and they are all authentic. The shipping was fast too. It was a very smooth transaction!
Their customer service is very accommodating and fast. Special mention to Ivy and Jay Kim for helping me with my order. Jay is the best as he has great customer service and follows up your order quickly. He is very knowledgeable and resolve your requests and answer questions promptly. Very satisfied customer here and highly recommended!

Reply from https://www.q-depot.com/
A-depot is amazing and highly recommend.
I just recently bought a ton of Korean skin care product from Q-depot and was amazed how fast the shipping is! My products arrived without any issues and high quality authentic Korean skin care products for my business. Can’t wait to explore a ton more of what they have to offer. I must say they are also very organized and on top of their game! I would recommend ! I think they have all the big brands everyone is looking for too. Love that about them!!!

Reply from https://www.q-depot.com/
Excellent store
Excellent store, fast delivery, honesty in work, sincerity and cooperation in serving you

Reply from https://www.q-depot.com/
Great customs service
Great customs service, very responsive. They are happy to think along with you when you ask something. The agreements made have been upheld, and the products delivered are also good. I can't think of a single negative point.

Reply from https://www.q-depot.com/
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







