https://www.q-depot.com/ Reviews 262

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing experience with Q-Depot! The sales team is awesome—super helpful, quick to process orders, and they keep you updated throughout the entire process. I was genuinely impressed by the huge select... See more

Rated 5 out of 5 stars

Excellent product supplier. The products are well packaged and delivered within the stated timeframe (1 to 3 weeks for France).

Rated 5 out of 5 stars

I'm very much pleased that I chose Q-depot as my supplier for my small online business. Jay and his team were very accommodating with regards to all my queries. Step-by-step process in ordering prod... See more

Company replied

Rated 5 out of 5 stars

Q-depot offer a wide range of products at affordable pricing for each brand. This is a great choice for small business if you are considering scaling your business to focus on bring in a certain brand... See more

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4.8

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

I've had a really positive experience…

I've had a really positive experience with Q-Depot. Their customer service has been outstanding—always responsive, professional, and eager to help with any inquiries I’ve had. The website is easy to navigate and offers a great selection of products. Ordering and making payments is simple and hassle-free, which I truly appreciate. Everything from start to finish has been seamless. I highly recommend Q-Depot to anyone looking for a reliable and efficient supplier. I'm genuinely satisfied with the service!

26 June 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you so much for taking the time to share such detailed feedback! We're really glad to hear that everything—from browsing to ordering—has been smooth for you. It means a lot to us that you found our service reliable and our team helpful. Looking forward to supporting your business for a long time to come!

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with Q-depot.
The team is responsive, professional, and easy to communicate with.

Even when unexpected issues came up, they handled them efficiently and kept me updated.
Their product range and service quality are impressive.

I appreciate their reliability and look forward to continuing business with them.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Q-depot they aren't authorized force customer to give positive review

I’m Hammad Anwar, owner of Hammad Anwar LLC and Hamadanwarllc-store.com

I usually keep my business private, but what happened with Q-depot seriously affected me, and I think it’s only right to share it so others don’t fall into the same situation.

A while ago, I was looking for high-quality skincare products to sell on Amazon. After some research, I saw great potential in a Korean brand and wanted to work directly with them. I tried reaching out to the brand multiple times but didn’t hear back, so I figured maybe they weren’t accepting small accounts or it was just bad timing.

That’s when I came across Q-depot. The website looked professional, had solid reviews, and listed the exact products I was looking for. I placed an order, trusting they were a reliable source.

But once the products reached Amazon, my account was deactivated due to authenticity issues.

When I checked, the UPC code on Q-depot’s invoice didn’t match what Amazon expected. I immediately contacted Q-depot and asked them what’s going on. They told me they confirmed everything with the brand, which made it sound like they had direct access.

So I asked them for just three basic things to prove the authenticity:

A letter of authorization

Supply chain info

Certificate of origin

That’s it. Simple documents that any legit supplier working with a brand should be able to provide. But they refused. Over and over again. All they gave me was an invoice which Amazon didn’t accept.

After that, communication got worse. My questions were ignored. The tone became cold. Then complete silence.

Meanwhile, my business has been stuck for over two months, and I’ve lost a lot money, customers, and most importantly, time. I built everything with my own hands and now it’s all paused just because the supplier won’t cooperate.

If Q-depot really works with these brands, there’s no reason they should hide this kind of documentation. That alone raises a big red flag.

I’m currently reporting the situation to trade authorities in Korea, and I just want other sellers especially on Amazon to be very careful. On the surface, Q-depot looks like a trustworthy supplier, but when problems happen, they disappear.

When I delayed the 50% upfront payment by a short time, they suddenly deactivated the wholesale account I had with them. After that, they kept sending emails pressuring me to complete the payment. It felt like I had no choice but to pay in order to keep my order active

They use manipulative tactics to get 5-star reviews after my order, they sent several messages offering discounts only if I left them a 5-star review. It felt dishonest, like they were trying to trick people into boosting their reputation instead of earning it through genuine service.

This experience has taught me a hard lesson. I hope by sharing it, I can help someone else avoid going through what I did.

1 June 2025
Unprompted review
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Reply from https://www.q-depot.com/

Firstly, with due respect, you are based in Pakistan, and unfortunately, most Amazon sellers from this region have a poor reputation. That’s why your accounts often get suspended or flagged as high risk due to a history of scams. Amazon then demands excessive documentation, and when you can't provide it, you start blaming suppliers like us — which is completely unfair.

Now, back to the point.

We clearly state on our website (and in our FAQ) that we do not provide LOA or supply chain documents, and this was made clear to Mr. Hammad from the beginning of your communication with us. Despite being informed, you placed an order — and only later began insisting on documents that were never promised.

Let’s be clear:

LOA (Letter of Authorization) can only be issued by the legal brand owner to their official distributors — not wholesalers like us. No wholesaler in this industry will ever provide such documents.

Supply Chain information is confidential business data. We don’t reveal our sourcing chain to anyone — that's just basic business sense.

Certificate of Origin (CO) is something we do provide, but only if you request it at the time of placing the order, because it requires formal steps and documentation from the brand. You came back demanding a CO nearly two months after the order was delivered — which makes no sense at all.

Lastly, your accusation that we offer discounts in exchange for 5-star reviews is a flat-out lie. We never ask for 5 stars — we only ask customers to share feedback based on their experience. Other buyers can confirm this. Your review is filled with false claims and misrepresentations.

Rated 5 out of 5 stars

Always fast in shipping and all…

Always fast in shipping and all products are high quality and i always receive them in a very good condition i really appreciate there usual support when i need

15 May 2025
Unprompted review
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Reply from https://www.q-depot.com/

So glad to hear that! We put a lot of effort into fast shipping and careful packaging—it’s wonderful to know it reaches you just the way it should.

Rated 5 out of 5 stars

Excellent customer support and platform

I’ve had a great experience working with Q-Depot. Their customer service is excellen!! they’ve always been helpful and quick to respond to all of my questions. The platform is very user-friendly, with a wide variety of products to choose from. Placing orders and making payments is super easy and straightforward. I really appreciate how smooth the entire process has been. I highly recommend Q-Depot and I’m very happy with the service they provide!

28 April 2025
Unprompted review
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Reply from https://www.q-depot.com/

It truly makes our day to hear you're so happy with Q-Depot! We're delighted that our team could be so helpful and responsive, and that you find our platform straightforward and easy to use. Thanks for sharing your positive experience – we're grateful for your trust and your kind recommendation!

Rated 5 out of 5 stars

Great as always

Great as always, reliable and fast!

21 May 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you for the kind words! We're grateful for your trust and always happy to deliver quickly and reliably. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Legit company

Legit company. I have been trading with them for a while now. A vast supply of Korean and Japanese products, 100% original.

14 May 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you so much for your continued trust and support! We're glad to be your reliable source for authentic Korean and Japanese products. Here's to many more successful trades ahead!

Rated 5 out of 5 stars

Balanced, friendly, credibility-focused

Jay and the team at Q-Depot have been amazing! From communication to fulfillment, everything has been smooth and professional. We’re a California-based company sourcing skincare products, and Q-Depot made the international process easy and stress-free. The products are high-quality, delivery was fast, and the support has been consistent. We really appreciate Jay’s attentiveness and look forward to continuing our partnership. Definitely recommend Q-Depot to others in the skincare and beauty business.

28 April 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you so much for your kind words and trust in us! 🙏
Working with you has been just as rewarding, and we're truly grateful to be part of your journey in bringing quality Korean skincare to the U.S.

Jay and the entire Q-depot team are thrilled to hear your experience was smooth and satisfying. We'll continue doing our best to support your growth with reliable service and top-quality products. Looking forward to an even stronger partnership ahead!

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient, would recommend.

10 April 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you so much for the great feedback! We're happy to hear you had a smooth and professional experience with us. It’s our goal to keep things efficient and reliable — and your recommendation truly means the world!

Rated 5 out of 5 stars

I had a great experience with Q-depot

I had a great experience with Q-depot. Their WhatsApp support team is very helpful, responsive, and diligent, ensuring that every question is answered promptly and thoroughly.

Not only that, but their packaging is extremely secure and well thought out, ensuring that my order arrived in perfect condition. Shipping to Canada took less than three days, absolutely impressive.

I highly recommend Q-depot to anyone looking for reliable Kbeauty wholesale service, great communication, and top-quality packaging. I will definitely be ordering again!

2 April 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you for your detailed review. We're glad our WhatsApp support, packaging, and shipping met your expectations. We strive for excellent service and appreciate your recommendation. We look forward to your next order.

Rated 5 out of 5 stars

Trustworthy and efficient service

I’ve used Q-depot exclusively since starting my business. From the first contact they were supportive and helpful as a new business owner, unsure of the processes. Communication is excellent with quick replies throughout every step of the process. I can’t recommend them enough.

14 October 2024
Unprompted review
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Reply from https://www.q-depot.com/

We're truly grateful for your continued support since you began your business. It's rewarding to hear that we provided a supportive and helpful experience, especially during those initial stages. We strive for excellent communication and are delighted that our quick replies have been beneficial. Thank you for your strong recommendation!

Rated 5 out of 5 stars

I recently had a great experience with…

I recently had a great experience with Q-Depot. The delivery was fast and efficient, and all the items arrived in perfect condition. The team was fantastic—always responsive and providing regular updates on my parcel. Highly recommend.

26 March 2025
Unprompted review
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Reply from https://www.q-depot.com/

We're delighted to hear you had a positive experience with your Q-depot delivery. Fast and efficient shipping, along with regular updates, are definitely priorities for us. We appreciate your recommendation!

Rated 5 out of 5 stars

Q-depot is a trusted wholesaler

Q-depot is a trusted wholesaler. My first purchase experience with them was great. I bought my first K products and they are all authentic. The shipping was fast too. It was a very smooth transaction!
Their customer service is very accommodating and fast. Special mention to Ivy and Jay Kim for helping me with my order. Jay is the best as he has great customer service and follows up your order quickly. He is very knowledgeable and resolve your requests and answer questions promptly. Very satisfied customer here and highly recommended!

14 March 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you for sharing your positive first experience with Q-depot! We're thrilled to hear your K-beauty product purchase was smooth in every way. We appreciate you highlighting Ivy and Jay Kim; we'll be sure to pass along your kind words. Ensuring our customer service is accommodating and responsive is a priority, and we're happy it reflected in your experience. We look forward to serving you again!

Rated 5 out of 5 stars

A-depot is amazing and highly recommend.

I just recently bought a ton of Korean skin care product from Q-depot and was amazed how fast the shipping is! My products arrived without any issues and high quality authentic Korean skin care products for my business. Can’t wait to explore a ton more of what they have to offer. I must say they are also very organized and on top of their game! I would recommend ! I think they have all the big brands everyone is looking for too. Love that about them!!!

28 February 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thank you so much for your kind words and support. We’re glad you were happy with our service and products. We appreciate your feedback about communication and will work on improving that for our US customers. Looking forward to serving you again.

Rated 5 out of 5 stars

Excellent store

Excellent store, fast delivery, honesty in work, sincerity and cooperation in serving you

26 February 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thanks Anas for your feedback. A happy and satisfied customer is all we are after. We look forward to serving your Korean cosmetics wholesale orders again soon.

Rated 5 out of 5 stars

Great service and very helpful

15 February 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thanks, Crystal for sharing your experience here. Indeed quality customer support is the core part of our business at Q-depot. We are happy to see an addition to the long list of our happy customers. We are waiting for your next wholesale order for Korean cosmetics.

Rated 5 out of 5 stars

Great customs service

Great customs service, very responsive. They are happy to think along with you when you ask something. The agreements made have been upheld, and the products delivered are also good. I can't think of a single negative point.

16 January 2025
Unprompted review
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Reply from https://www.q-depot.com/

Hello Bas Ihs, thanks for the review. We are happy to see you had a great shopping experience with Q-depot for your Korean Cosmetics Wholesale Orders. We highly regard you as our loyal customer. Always look forward to serving you better than last time :)

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