pyproxy.com 

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See what reviewers are saying

Rated 1 out of 5 stars

So, it wasnt bad ig, idk how good other proxies are due to me not knowing much about other proxies. But I bought it, worked 3 days on it and now the site is gone, my money is gone. Even if the site c... See more

Rated 2 out of 5 stars

Fraud scores are horrible, promoted to be good. PS get rid of zenlayer ISP already, completelty get rid of them, that's my advice. Not sure who recommended these proxies to me, but it wasnt worth the... See more

Company replied

Rated 4 out of 5 stars

Proxies are good. Residential proxies are good for web scraping. I bought for my company. We have used PY for serveral months. All good. The only problem is time difference. We're in different region.... See more

Company replied

Rated 5 out of 5 stars

Customer service resolved my problem very quickly. Just follow their instruction and the proxies start working! Proxies are good as well. I can see IPs in every country, even some small ones. PY helps... See more

Company details

  1. Internet Service Provider

Written by the company

Pyproxy provide affordable and high-quality proxy service include static, rotating and dynamic residential IP proxy, ISP proxy, HTTP(S) and SOCKS5 proxy for data collection and web scraping at scale!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worked for 3 days and now site is gone

So, it wasnt bad ig, idk how good other proxies are due to me not knowing much about other proxies. But I bought it, worked 3 days on it and now the site is gone, my money is gone. Even if the site comes back I dont recommend them. Stay away

26 January 2026
Unprompted review
Rated 1 out of 5 stars

I think there is an issue with how the traffic is depleting

I think there is an issue with how the proxy runs because I bought 5GB last week on the 7th, and now it has already depleted. Like, I don't use it daily, and it is already finished. Also, ensure that we can buy less than 5 GB we all cannot afford the 5GB weekly as it is. So kindly do better. It seems like you are stealing from me.

14 December 2025
Unprompted review
Rated 3 out of 5 stars

I had some trouble finding my login…

I had some trouble finding my login details, but their customer support was fantastic and helped me get everything sorted out in no time.

10 July 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thank you for your comment! We're glad to hear that, despite having trouble finding your login details, our customer support was able to assist you quickly and effectively. Providing excellent support is important to us, and we're here to help whenever you need it. If you have any further feedback or suggestions, please feel free to share!

Rated 3 out of 5 stars

Their static IP has been great for my…

Their static IP has been great for my TikTok shop. I've used it for months without a single issue.

13 July 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thank you for your feedback! We're thrilled to hear that our static IP has been great for your TikTok shop and that you've used it for months without any issues. Reliability is key, and we're glad to know our service has met your needs. If you have any further comments or suggestions, please feel free to share!

Rated 1 out of 5 stars

Worst customer support and services

Worst customer support and services. 10 out of the 20 proxies I bought stopped working. I've sent them an email and they stop responding. Don't waste your money.

6 May 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Hi Angel K,

We are sorry that you are having problems with our proxy.

Please contact us at service@pyproxy.com and give us a chance to fix it and compensate you.


Regards,

PYPROXY Support Team

Rated 1 out of 5 stars

The worst S5 program I have ever used

The worst S5 program I have ever used
Wasted 50$ for this rubbish
Out of 200ips
I have picked 20 different ips and none is working
Don’t buy thier package

15 April 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com


Hi Kenny,

We are sorry that you are having problems with our proxy.

Please contact us at service@pyproxy.com and give us a chance to fix it and compensate you.

Regards,

PYPROXY Support Team

Rated 1 out of 5 stars

It's really difficult to contact customer service.

When you encounter an issue, it is very difficult to reach out and get timely support. The damage you suffer due to their service disruption is far greater than the cost you pay them. I am truly concerned and may consider discontinuing their service.

1 March 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Hello, X VN,

Thanks for your feedback, sorry to hear that you encountered problems when using our proxy.

We stipulate that we will process the user's email within 24 hours, and we will try our best to compensate for the losses caused.

Sincerely,

PYPROXY Support Team

Rated 5 out of 5 stars

Unreliable System and Poor Customer Service

Update:
compliance team solved my issue and they refunded the amount that had the issue on it.

Thank you.

---------

I had an exceedingly frustrating time with PYPROXY. Their system, as it turned out, did not process the payment correctly, and later on, their support team reverted pretty late when I had contacted them several times. The support personnel was wholly non-cooperative; instead, they blamed me, trying to hide the system failure and refused even a single concession or a refund for a failed process fully due to them.

E-mail replies were very slow and dismissive without a note of urgency or concern towards the customers—something completely unacceptable, given the fact that these services only work with timely and appropriate payment processing.

In case you care about customer satisfaction, I highly recommend you avoid the service provider named PYPROXY. Terrible handling of my case from end to end left such a bad taste that I would rather not trust this particular service provider again for any business transaction.

15 January 2025
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thanks for your update and we'll try our best to improve our product and service.

-------

Hello, this is the PYPROXY Compliance team.

We sincerely apologize for the inconvenience you experienced and have thoroughly reviewed your case. We regret that our customer service did not address your issue promptly initially. To resolve this, we offered a full refund for the affected order, which you kindly accepted.

However, we recently received your additional request for a refund on a separate order that has already been fully utilized. Unfortunately, we are unable to issue refunds for products that have been used entirely.

We truly value your understanding and appreciate your support. Thank you for bringing this to our attention, and we remain committed to improving our services.

Rated 1 out of 5 stars

I just used pyproxy's 1TB plan

I just used pyproxy's 1TB plan
Speed: slow
Geo count: low
Backlist: Google, AMZ ,...
Support: no support
Should not be used

30 December 2024
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. PYPROXY's IP pool covers over 190 countries and regions, and we are constantly improving resource quality. The issue you encountered might be related to the specific region or ISP you selected. Please feel free to contact us at service@gmail.com, and we will promptly investigate and resolve it for you. Thank you again for your support!

Rated 1 out of 5 stars

if you want slow proxy

if you want slow proxy, choose them.
now is more slower in speed than before. waste of time contacting with customer support they do not resolve the issue.

6 December 2024
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Hi Ramon,

Thanks for your feedback, and we're sorry you had issues using our proxy.

Connection speed is affected by many factors, and we are constantly optimizing our products and technology.

Regards,

PYPROXY Support Team

Rated 3 out of 5 stars

Just dont..

Just dont..
I bought ISP proxies from them, around 50
When you check on whoer, it will say its from 'Mauritius' some small African country..
When I tried to tell this to the support, they were like "we are checking it on xy and it show up as whatever'

I was like, fine, my target site actually detect them as the correct country, be it Sweden, Poland, Spain etc..
That was for a week, now even my target site detect them as Mauritius..

I don't know what shady method they use to play with the proxy country but it just gonna get me into trouble

So I cant use any of the proxies I bought from them and I cant even hope for a refund
So spare yourself from the trouble and use another provider, wasted money

edit: I received replacement proxies after the review.
They are using ipinfo to check the location, and its indeed correct there, but some other say may show Thailand or Mauritius

3 October 2024
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Hi, as different platforms have different testing standards, you can use ipinfo to test, which is one of the largest testing sites in the world. Please feel free to use it

Rated 4 out of 5 stars

Proxies are good

Proxies are good. Residential proxies are good for web scraping. I bought for my company. We have used PY for serveral months. All good. The only problem is time difference. We're in different region. Hope they can get an office in US.

26 November 2024
pyproxy.com logo

Reply from pyproxy.com

Thank you for your suggestion, we are constantly improving our service!

Rated 1 out of 5 stars

be careful

be careful , their proxies are useless and TERRIBLE SLOW!! DO NOT PAY FOR THIS SERVICE.

15 October 2024
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thank you for your feedback. We have been working hard to improve our products and now the speed is very fast.

Rated 1 out of 5 stars

terrible slow

terrible slow . waste of time and money, their proxies are really slow do not order from them!

15 October 2024
Unprompted review
pyproxy.com logo

Reply from pyproxy.com

Thank you for your feedback. We have been working hard to improve our products and now the speed is very fast.

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