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Purse Money Reviews 4

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TrustScore 3 out of 5

3.2

Financial Institution
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Company details

  1. Financial Institution

Written by the company

Purse Money is a fintech company that provides multi-currency account and wallet services for individuals and businesses. The company aims to make international transactions more accessible and convenient, with a focus on low-cost, transparent, and efficient services. Customers can hold, exchange, and send money in over 40 currencies, including USD, GBP, EUR, and JPY, with competitive exchange rates and no hidden fees. Users can also withdraw cash from ATMs and make purchases online and offline, anywhere in the world, with their Purse Money cards and accounts.

Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Their services is wack.

Their services is wack.. to send money out from the app is a tug of war.. error messages always.. only one customer care "Azeemah" replies after 24 or 48hrs..still the issue will take days to resolve.

The only good thing is their rate at times.

5 October 2025
Unprompted review
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Reply from Purse Money

Hello Stephen, We apologise for the difficulties you experienced with us. If you would like some assistance or additional information, please contact us via support@purse.money and we will be happy to help you further.

Rated 5 out of 5 stars

The Purse Money user interface is…

The Purse Money user interface is extremely intuitive, making it easy to navigate. One standout feature is the USD virtual card which has been incredibly useful. The app runs smoothly with no issues. Customer support is responsive and helpful. Overall, Purse Money mobile application is highly recommendable for its efficiency and functionality.

17 June 2024
Unprompted review
Purse Money logo

Reply from Purse Money

Thanks for the 5 star rating. Hope you continue to enjoy reading news on our app. If you have any feedback or suggestions, please write to us at support@purse.money. We would love to hear from you!

Rated 1 out of 5 stars

unskilful an app and support team

I opened account and complete all KYC process.
When I try yo open GBP or EUR account I repeatedly get error about process of open account.
Support teams don't support definitely. They said resolve problem in a few days. But problem didnt resolved. Therefore I deleted own account. they have unskilful an app and support team.

22 November 2023
Unprompted review
Purse Money logo

Reply from Purse Money

Hi, we'd love to help you and we apologize for your previous experience. Please write to support@purse.money and our team will help resolve your issue quickly.

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