PURPLE LEAF CA Reviews 73

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and sturdy construction, often exceeding expectations. The delivery service is frequently highlighted as fast and efficient, with items arriving promptly and well-packaged. Reviewers also commend the outstanding customer service, noting quick response times and helpful, professional interactions. However, some customers occasionally received products with missing or damaged parts, including dents, scratches, or deformed components. There were also instances where replacement parts arrived damaged, and some noted issues with delivery, such as changed arrival dates or packages left in poor condition.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers thrilled with the results and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the well-made products, strong... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Customer service

People report positive experiences with customer service, consistently describing it as great, excellent, and... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I putchased one of Purpleleaf's 9 x 12 ft. Umbrellas along with a cover. This was putchased at different dates. Delivery was prompt. Unfortunately the umbrella had missing parts which I discovered upo... See more

Rated 5 out of 5 stars

Delivery on time and all boxes in good shape We hired two guys to put it together. They took 2 days. Gazebo looks great. I would recommend ordering from Purpleleaf. We live in Edmonton, Alberta.

Company replied

Rated 5 out of 5 stars

Quick delivery, responsive customer service. Umbrella is well made and sturdy. Good base. 10ft Square shape provides larger area of coverage compared with circle of same diameter (10ft) that we replac... See more

Company replied

Rated 5 out of 5 stars

We ordered a Beige Retractable pergola with sun shade canopy Natural wood grain frame. It was delivered in 2 days, well packed, well labeled and no missing parts, easy to install, stylish, well built,... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Stool Supplier
  3. Carport and Pergola Builder
  4. Gazebo Builder
  5. Sunroom Contractor

Written by the company

PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.7

All reviews

(73)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, responsive customer service. Umbrella is well made and sturdy. Good base. 10ft Square shape provides larger area of coverage compared with circle of same diameter (10ft) that we replaced.

8 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Thank you so much for the great review! Your detailed comments mean a lot to us, and we look forward to continuing to provide you with high-quality outdoor products.

Rated 5 out of 5 stars

Great company to work with!

Great company to work with and their products are outstanding! We highly recommend them.

13 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Your high recommendation is the greatest encouragement for us. Providing you with excellent products and service is always our goal!

Rated 5 out of 5 stars

These umbrellas are great

These umbrellas are great. Bought 2. Very well packaged, easy to setup and use. Customer service is professional and extremely helpful. I highly recommend.

16 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Thank you so much for the wonderful review. Your high recommendation is the greatest encouragement for us!

Rated 5 out of 5 stars

Awesome umbrella

Very impressed with our umbrella. It is well made and sturdy. It looks really good on our deck and gives us great shade where we needed it.

1 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Thank you so much for the wonderful review! We're thrilled to hear that you're so impressed with your umbrella.

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, fast delivery

15 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Thank you so much for the great review. Your positive feedback is a huge encouragement to us!

Rated 5 out of 5 stars

Great customer service

Great customer service! Love the products.

4 August 2025
PURPLE LEAF CA logo

Reply from PURPLE LEAF CA

Thank you so much for your kind words. Your love and appreciation are the greatest encouragement for us!

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