I wish someone would have told me not to use my old SMS card because the disruptions and crazy thing happening on my old SMS card just transferred onto my new phone. A week later I realized that migh... See more
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At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Contact info
United States
- (877) 820-7873
- info@puretalk.com
- puretalk.com
Replied to 10% of negative reviews
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I had T-Mobile
I had T-Mobile and was paying a fortune. Puretalk cut my bill in thirds and gave me the same coverage! Puretalk is simply.....awesome!
Changing over to Puretalk was simple…
Changing over to Puretalk was simple and the associate we spoke with helped us through the process. Changing from AT&T whom we had for over 30 years was seamless.The money we saved by doing so was astounding and the service is great. We don’t miss AT&T at all.
I love Puretalk because it is NOT…
I love Puretalk because it is NOT the others. You leave me alone and we'll have a good relationship. Service ONLY, no fluff, no wanna be my best friend and I'll tell you when I need more.
Could not get a solid phone lock while…
Could not get a solid phone lock while traveling in South America even though we had mobile roaming selected.
Likes:
Likes:
1. The price for service
2. Service outside our area past 3 from our house
Dislikes:
1. Service from our house up until 3 miles from our house very little coverage and lose the calls. The tower near the roping arena needs either repaired or upgraded.
2. SIM cards should come with it already set up for each individual phone or instructions to call to get set up for each phone. We were having dropped calls and had to call to get the access point name set up for each phone. Then everything was working except for that 3 mile stretch leaving our house or 3 miles coming back to our house just before it.
3. The AT&T tower at the roping arena needs attention. Thank you.
The service is excellent not one…
The service is excellent not one dropped call and the sound quality is good
Price for what you get
Limited issues with Puretalk
Limited issues with Puretalk, unlike our experience with ATT. Calling a rep to solve an issue so SO much easier with Puretalk!
excellent service
excellent service. everything was self serve. i set the phone service up myself. no support needed. the website is easy to use and turn-key. and great price. i'm getting 5G, unlimited talk and text, 10GB data, 5GB hotspot, for only $35/month. can't beat that.
Conversion from my old carrier was…
Conversion from my old carrier was easy. I’ve had great service around town even in spots that were previously dead. Customer service has been great.
I traveled to Hawaii and coverage was…
I traveled to Hawaii and coverage was very spotty.
Doesn’t work When out of town and you…
Doesn’t work When out of town and you are trying to use your maps.
I’m headed to Africa and I’m scared to death that my phone won’t work there
Since switching to Pure Talk
Since switching to Pure Talk, from Verizon, the only difference I have experienced in my service is the lower cost! I have been able to spend the extra money on things I want.
good service at a good price.
My service isn’t real great for…
My service isn’t real great for browsing. It takes a long time to download websites unless I have internet
Customer service
Customer service is great! They really stay with you until your matter is resolved.
Skeptical
I was skeptical at first, (how could they charge so little), and had had bad experiences in the past trying to get out from under the (Big V). The switch over was pretty simple. The quicker your internet is the quicker you can switch over. I've saved 90 dollars per mo. I don't even have to think about the bill anymore.
COVERAGE IS VERY GOOD
COVERAGE IS VERY GOOD. One problem, my VM the time you give me that the call came is on my time zone??
Sensible Plan Options
I appreciate having the choice of data on each phone on plan. My husband has a flip phone and does NOT text or go on line. (Wish I could set his phone at zero but whatever.) Mine doesn't run out of data when we are traveling and needing more now. And our phone bill is half what it used to be with AT&T.
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