Purestep Reviews 7,385

Not only are the shoes amazing your customer service is excellent

My original order was too small and had a slightly faulty lace clasp. My correspondence with Purestep was answered very promptly and satisfactorily and I now have the right size shoes, which I am very happy with. Very pleasant and helpful service.

Very comfortable shoes. Will be buying more.

Product good. Delivery took a bit longer than I thought it would.

Everything perfect(including the shoes) but the delivery was a bit slow.

I got my second pair of the barefoot trainers but unfortunately I can’t wear them because of the magnet on the inside of them too hard for my heel i thought they would be the same as my first pair

Starting with the shoe the design is comfortable however I understand the pin but that is very uncomfortable and should be a choice also by not giving a choice the sole has holes pre made which means the shoes are no good if you happen to get caught in the rain etc. The delivery service doesn't provide good information on the time for delivery so it's a bit hit or miss if you are not about.

I love the shoes. The customer service was great as well.

Best barefoot shoes in the market! I am delighted that they have expanded with even more products on offer. They are a reputable company with good aftercare service and always offer some incentives. But morre than that my feet are much healthier now.

PureStep have such comfortable shoes. My back problems have disappeared and I can walk confidently and steadily with no Stumbles. I was in a lot of pain and found walking challenging until I found my shoes. Magic!Thank you

Ordering was a simple process, delivery was as expected, approx 3 weeks.
Product is excellent.

This footwear has given me such relief. Now I do not have to be concerned about how I feel at the end of the day. I'm very happy and appreciative thank you.

Nothing in particular was unusual in the delivery. Goods arrived and that's it.

Clearly indicated website. Quick delivery. Very comfortable shoes that also look good on my feet.

The product is very good, and the customer service is as well. I highly recommend the shoes, really comfortable and so easy to put on.

Text updates kept me informed about progress

The wrong size was sent and when i informed them, they quickly rectified this and sent the proper size. First class service and product
Will use again.

The shoes were great, the delivery wasn't. The delivery person delivered the package to house number 177, we live at 139A - not even close. Thankfully the lady at 177 kindly brought us the package - we didn't know this lady. If 177 had less honest residents we would have lost both pairs of shoes. I did complain to Evri but got no sign of being sorry.

Well, what can I say? Company is NOT based in UK, long wait for delivery, ill fitting shoes, cheaply made, have an odd odour to them, showed them to my podiatrist, he laughed and said ‘bin them’ .
Contacted customer service, received a lovely email, that basically had a couple of options such as exchange for 20 quid or return for 30;quid with varying codicils and hoops to jump through.
Moral of the story, this is just another fad, one step above a scam and if you want quality shoes that fit you need to buy them locally and if it is a specific need situation follow the advice of your medical advisor. Avoid anything else.
ORDER #UK188389

Extremely comfortable and well made only time will tell if last the battery I give them as in normal shoes I overpronate. So I will be checking for durability early days but sofar very good.