The shoes are exactly how they are described. Very comfortable and durable. The first week of receiving the shoes I wore them on a 10k hilly off road hike and they did a fantastic job over all kinds o... See more
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This was my second purchase from Purestep;I was so delighted by my first order. The service was excellent, the product fitted perfectly and the shoes are so comfortable that I cannot imagine wearing... See more
Purest have a superb range of exceptionally comfortable shoes. My biggest problem with them is that all other shoes don’t come near them for comfort. Just never want to take them off. Living on the we... See more
Excellent comfortable shoes ,first time barefoot for me and my man but we both instantly loved them ! Great price and offer for second pair , delivery takes a while but that's ok . Highly recommend... See more
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Really comfy shoes
Really comfy shoes. Very light. Love them. Now have 3 pairs
Excellent customer service
Excellent customer service. I had a query which was dealt with promptly and efficiently.
I love PureStep shoes
I love PureStep shoes; these are my sixth pair. I'm addicted.
My husband loves these new trainers
My husband loves these new trainers. Comfortable straight from the box. True to his regular size. Unfortunately my husband is quite unstable walking and he feels a lot better and grounded when wearing these.
Great comfy and do a great job,great…
Great comfy and do a great job,great product,
Goods always packaged well
Goods always packaged well. They seem to appreciate your business and you always get a discount off your next order
Fast delivery with notifications
Fast delivery with notifications
Easy ordering and Great customer service
Great shoes
Ordered my shoes for my wife and…
Ordered my shoes for my wife and myself. Arrived a little later than suggested but no fault of Purestep. They look good and feel comfortable wearing in the house. We still haven't worn outside, it's been too warm recently, but I don't think that they will be uncomfortable. It usually takes a while for me to adjust to new shoes.
I'm a fan!
It was quite a challenge to order 2 pairs of different sizes and colours in the 2 for 1 offer! But once the order was placed, communication and delivery were good and the shoes met my expectations, having several pairs already and really appreciating the comfort and quality of the range. I think I'm covered now with slippers and shoes for all seasons!
I was uneasy about ordering these shoes…
I was uneasy about ordering these shoes online as I have never found it easy to get shoes that fit well. The measuring advice gave me more confidence and so I placed my order. I’m so glad I did as they are the most comfortable shoes I have.
Super comfortable.
Very easy to order, delivered very quickly. Love them. Very very comfortable.
Delivery too long
At this time they definitely are helpful and doing what they can to build brand etc. However items are taking rather long to arrive
The fit was perfect
The fit. Enough space to wriggle toes. Will be great in winter when walking my dog. Delivery was great.
The shoes are great
The shoes are great. My only criticism would be Delivery time.
Swift delivery
Swift delivery , great product , very good customer service
This time the shoes were delivered…
This time the shoes were delivered within a reasonable timeframw
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