PurePeps Reviews 85

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many receiving their orders the next day. The products are frequently described as high quality, effective, and well-packaged, often including thoughtful bonus gifts. Reviewers also highlight the exceptional customer service, noting the team's professionalism, quick responses, and helpful communication. However, some customers reported receiving incorrect items, though the company promptly rectified these issues by express shipping the correct product. A few other people also felt that the product yielded no results and experienced unhelpful customer service when they reached out.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its exceptional speed and... See more

Product

People report positive experiences with product quality, with many reviewers expressing satisfaction and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers mention positive feedback about service, with many describing it as exceptional, amazing, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the outstanding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered again from PurePeps. Another wonderful hassle-free experience. Received order the next day. Easy to use website. They answer queries quickly. They’re super helpful and knowledgeable. The extra... See more

Company replied

Rated 5 out of 5 stars

I have made several orders with this supplier, always fast and efficient. My last order they accidently sent two 10mg vials when I ordered 50mg vials, they express shipped me the proper product the sa... See more

Company replied

Rated 5 out of 5 stars

Absolutely awesome company to deal with and probably the best so far, there response to queries and questions are fast and on point, so knowledgeable on any issue you have 10/10, had 3 orders so far a... See more

Company replied

Rated 5 out of 5 stars

I have had a fantastic experience with PurePeps. They're very well-informed, very professional, and responsive. Not only this, but the provided product is 10/10! I've seen so many benefits and positiv... See more

Company replied


Company details

Written by the company

PurePeps is an Australian supplier of high-purity research peptides, committed to quality, transparency, and fair pricing. Our products are COA-verified and third-party tested in Australia, to ensure consistency and reliability for laboratory use. Our focus is on delivering a smooth customer experience with responsive support, secure packaging, and fast shipping across Australia. Offering a range of 40+ peptides alongside essentials and accessories. PurePeps products are intended strictly for in vitro research purposes only and are not approved for human or veterinary use.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 experience with Pure Peps

10/10 experience with Pure Peps, super fast postage, was delivered to my door in less then 24hrs from when I placed the order!
3rd party tested in aus, very professional, awesome customer service, promp communication and great prices.
Will be a returning customer for sure :)

6 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you so much Jake! You made our day - look forward to having you back :)

Rated 5 out of 5 stars

Very Trustworthy

Come across Pure Peps after I was scammed. So I was overwhelmed with who could help me. PURE PEPS are outstanding trustworthy quick with response quick with delivery ⭐️🌟⭐️🌟⭐️ Highly recommend Love you guys 🩷🩷🩷🩷🩷

7 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Vicky for the love and trust in us :)

Rated 5 out of 5 stars

Great company quick delivery only took…

Great company quick delivery only took 3 days and best prices, there has been no mess about for me with my pep journey and fantastic communication thank you pure peps

7 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Denise, appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

LOVE PUREPEPS!

I have had a fantastic experience with PurePeps. They're very well-informed, very professional, and responsive. Not only this, but the provided product is 10/10! I've seen so many benefits and positive impacts on my life. I love PurePeps, and I'll keep coming back.

6 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you so much! We really appreciate the love.

Rated 5 out of 5 stars

These guys are absolutely amazing to…

These guys are absolutely amazing to deal with also their communication is fantastic, the ‘quality’ of their products are outstanding and have beat every other company I’ve tried in my pep journey and not to mention i have always got my orders on time and I’ve never had an issue with anything from PurePeps

6 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Rachel! We appreciate your support!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, fast delivery, beautiful, thoughtful packaging, great prices, wide variety and excellent communication! Couldn’t recommend enough

4 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Ashley! We are so happy to hear this.

Rated 5 out of 5 stars

Quality products & testing

Quality products & Australian testing. Excellent communication, fast dispatch with great packaging. AU Express post with tracking. Honest & Hassle-free, I highly recommend.

6 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Andrew! Yes, we love to move fast - so glad you are happy with everything.

Rated 5 out of 5 stars

Fantastic service

I have had amazing guidance and great customer service throughout my purchases with PurePeps! Willow definitely be coming back :)

4 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Kimberley, look forward to having you again!

Rated 5 out of 5 stars

A1 customer service

Super efficient and a truth worthy company, they have amazing customer service which is quite hard to find these days, I would definitely recommend PurePeps you won’t be disappointed!

3 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you so much cereniti!

Rated 5 out of 5 stars

I have been using purepeps peptides and they are great!

I have been using purepeps peptides and honesty they are amazing the packaging alone you can tell they take time n pride into there work for there customers,your vials come with lids so once you open ur peptide vial u pop on ur lid and it will remain safe!honestly these guys are amazing great commincation and very fast shipping you won’t disappointed with purepeps honestly amazing! 💜

30 April 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Chloe, we really appreciate your positive feedback - so happy you had a wonderful experience.

Rated 5 out of 5 stars

Fantastic company

Fantastic company!

Been using their products for a few months with great success. Everything is 3rd party tested and 100% legit!

Shipping is also super quick and great customer support.

1 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Dean, we appreciate you taking the time to share this.

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with PurePeps. Delivery was fast and reliable, which is always a big plus. Their team was easy to deal with—very responsive and helpful whenever I had questions. What stood out most was the after-sales service; they didn’t just disappear after the purchase and were happy to assist with follow-ups. Overall, a smooth and professional experience from start to finish.

17 April 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Scott - we pride ourselves on excellent customer service, so we are so glad to hear about your positive experience.

Rated 5 out of 5 stars

High quality peptides

High quality peptides, amazing customer service and professionalism at its finest.

If you prioritise quality/service/consistency. PurePeps should be your 1 and only choice… #1 plain and simple! 👍

3 May 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Daryle for taking the time to share this. It's so nice to hear we are doing things right!

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Very professional, easy to deal with, quick response and delivery. Great products can definitely tell they are of high quality and purity.

1 March 2026
Unprompted review
PurePeps logo

Reply from PurePeps

Thank you Hana, glad to hear you were happy with the quality and overall experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look