Definitely bag it’s cheap thin leather nothing luxurious about , paid 60£ on sale from 100£ for latte hand bag and I can guarantee you the bag it’s not worth more then 25-30 you can get better in tka... See more
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See what reviewers are saying
Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... See more
I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... See more
Looks like a Fraud Ordered 2 shawls, and within few hours realized getting a better deal at debenhams, and contacted for order cancellation. No response to email, no response to automated... See more
Company details
Written by the company
Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.
Contact info
Units 3-6 Sharpes Mill, White Cross Business Park, LA1 4XS, Lancaster, United Kingdom
- info@pureluxuries.com
- pureluxuries.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Hanson Ladies Leather Purse
Beautiful purse - excellent delivery service.
Lovely quality handbag
The Pureluxuries website is so easy to use and has great photos and information that really helped me shop with confidence. I bought a mini backpack style handbag and it's great! Lovely quality and perfect size - exactly as described in the photos and information on the website. I love it! And with a great price and super-fast delivery, I couldn't be more pleased! Highly recommended.
Superb hand bag
Superb quality service. Delivery was very quick and secure. The bridge bag is excellent. I am 6ft tall and the strap is a fantastic length. Real craftsmanship. Will treasure it for life.
Got what I was looking for.
With the excellent web site I was able to find the exact wallet I was looking for. I.e. Size, amount of credit card slots etc. The purchase and delivery could not have been bettered
Leather bag and purse.
Ordered leather bag and purse for birthday present.Really nice and soft leather.Reasonable priced.Arrived quickly.
Satisfied customer
Fast delivery, excellent quality wallet. Have used in the past and will use again, no problem.
Lovely bag
I am very pleased with my new handbag, it arrived very promptly and it was just what I wanted, lovely soft leather and just the right size for me. Thankyou
Laura made by stitch
Excellent customer service and prompt & efficient service. Excellent A*****
Extremely helpful.
Pure Luxuries were extremely helpful when I needed to return a bag which was faulty, and obtain a replacement. I did not have my original delivery note so a copy was emailed to me. The replacement I chose was low on stock so Ben at Pure Luxuries reserved it for me and arranged for it to be sent out. I am pleased with the replacement bag, which is of excellent quality.
Outstanding Customer Service
I was given a leather bag as a gift for Christmas which unfortunately broke. Ben in the customer services team responded to my email very quickly, helped me sort out a return and replacement and even sent me a new returns label.
I can't fault the customer service, it was absolutely brilliant.
awesome customer response time
amazing half price of debenhams and next day delivery! wow and thanks
5 star customer service
I ordered a pureluxuries bag from Debenhams but it didn't arrive, and Debenhams weren't able to help trace it (they eventually offered a refund). As the bag wasn't available in store, I realised it was probably sent direct from the supplier, and contacted them just on the offchance they could help. They quickly found the issue (a Royal Mail mis-sort) and fixed it, and the bag duly arrived.
Very impressed with the 'above and beyond' customer service - and very pleased with the quality of the bag as well.
Luxury is what this company is
I have bought a few bags from this company and their products are real quality, there delivery is fast.
I would highly recommend this company and its products.
Janie
Overall very good
I have used this site a couple of times, to purchase those extra special items. My son'so 18th, followed by my husband's 50th. Now this time my youngest son'so 18th.
Great selection. Great quality. When he earliest purchased wallet started to fray after 1 month, a replacement was sent straight away.
My recent purchase again of a wallet and messenger bag, great value, confirmation of purchase, then 2 days later, the wallet had sold out. Surely the Web site should be more up to date than that? Replacement offered was much more expensive than the one I actually wanted.

Reply from Pure Luxuries London
Great Product
Great product, great price, quick delivery and well packaged... Thanks,
5 points
in these hassle fueld times it is a breath of fresh air dealing with such a proffesional comp as pure luxuries!
Quality at a reasonable price
I purchased a man bag/satchel and a leather toilet bag for my boyfriend, Both items were packaged brilliantly and delivered on time. Fantastic quality and really good value for money. I purchased both items when they were on sale. My boyfriend loved his gifts and uses the man bag daily. Would definitely buy from Pureluxuries again.
You won't find better service
The briefcase is fabulous and can give enough praise to Pureluxuries... Their customer service was second to none.
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